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    AT&T Store

    1.0 (1 review)
    Closed • 9:00 am - 8:00 pm
    Updated over 3 months ago

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    9 years ago

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    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    1.5(11 reviews)
    0.1 mi
    Virtual estimates
    Shipping

    ABSOLUTELY HORRIBLE!!! NO ONE THERE KNOWS WHAT THEY ARE DOING! Went to change a SIM card which is…read moreVERY simple, waited 45 minutes and the girl couldn't figure out how to do it. Then she started messing with a separate phone that had nothing to do with the phone that needed a new SIM card. She had us playing phone tag to see if the phone would finally accept calls bc she broke the phone and it wouldn't take any calls. Then, after wasting time we left and went to the Tulsa location, WHICH IS AN ACTUAL COMPANY STORE, THE ONE IN MUSKOGEE IS THIRD PARTY. Then when we got to the Tulsa location three minutes from sitting down she had it fixed. 10/10 recommend the Tulsa location. It is absolutely ridiculous that they would hire someone who has no idea what to do. Outrageous. The Tulsa employee told us that they would probably be shutting down all their third party locations! PLEASE! DO NOT GO TO ANY THIRD PARTY STORE! YOU WILL WASTE SO MUCH TIME!!!

    I worked with the store manager, Hunter, at this T-Mobile location. He assured me I would receive a…read more$1000 trade-in credit and that my bill would only be about $120/month total. I traded in my phone, paid $200 upfront toward a new $1,199 device, and agreed based on those promises. In reality, my trade-in was only valued at $830, and my bill more than doubled, reaching $261/month. Despite repeated follow-ups, Hunter has not resolved the issue. T-Mobile support has admitted I was misquoted but still has not honored the agreement. This was a clear case of misrepresentation, and I strongly recommend caution when dealing with this store.

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    AT&T Store - mobilephones - Updated October 2026

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