I worked with the store manager, Hunter, at this T-Mobile location. He assured me I would receive a…read more$1000 trade-in credit and that my bill would only be about $120/month total. I traded in my phone, paid $200 upfront toward a new $1,199 device, and agreed based on those promises. In reality, my trade-in was only valued at $830, and my bill more than doubled, reaching $261/month. Despite repeated follow-ups, Hunter has not resolved the issue. T-Mobile support has admitted I was misquoted but still has not honored the agreement. This was a clear case of misrepresentation, and I strongly recommend caution when dealing with this store.

I was having a billing problem with T Mobile internet and was told by a young female employee and…read morethe store manager to basically go screw myself . I was simply asking for help and wasn't receiving any and the store manager decided it was more important to curry favor with the female than it was to fix the problem . Problem solved I cancelled the service , tired of entitled 20 somethings being rude and unhelpful . Sorry , this was the Muskogee store , others may be better , dunno .

This was a good phone business years ago, but through the years it has gone down hill. They make it…read moreimpossible to talk to a human, if you need help with your service, then you can't understand the person, because they can't speak English. It is so frustrating. I will never use this company again

I don't have US Cellular anymore, but I came here one day to transfer my grandmother's contacts…read morefrom her Razr (#oldschool) to a new phone. Janiece, the representative, was friendly and cery helpful...she's also HILARIOUS! This was a quick in and out visit.

The whole experience was superior. The young lady who helped us was completely knowledgeable about…read morethe iPhone and its technology. Everything taken care of in less than an hour. Couldn't possibly be more impressed and satisfied!!

My laptop was saved from the dead for a very reasonable price. They were very professional and…read morefriendly.

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Matt is amazing! At Cellular Repair and Exhange, you get fantastic service, a fun and cheerful…read moreattitude, and your phone fixed fast and right. Highly recommend!!

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.