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    AT&T Store

    2.6 (12 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    4 years ago

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    6 years ago

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    Apple Holyoke

    Apple Holyoke

    2.9(95 reviews)
    0.0 mi
    $$$

    Okay so it's a chaotic apple store and there are a lot of sales reps but not a ton of…read moretechs/geniuses, it's crowded and everything and whatnot but the people working there are excellent considering the circumstances (like when absurd people like me come in) But this review is mostly for Danny who was not only kind enough to help me with a warranty issue on my AirPods but also took the time to give me advice on what sort of accessories to buy and helped me get my life right with a new case and cables. His colleague was also super helpful and I didn't catch her name!! But she sold me on a new car magnet adapter phone holder thing that I've needed for ages. Overall super glad I got them when going into the store, Danny and his colleague deserve a raise and a bonus and more for being so helpful and bearing with my crazy energy coming into the store

    We were at the Apple store in Holyoke last week to purchase a new IPad. We were told to wait and…read moresomeone would come and help us. No one came and we asked the woman again and she wouldn't take our name and told us to wait. My husband is disabled and the security guard was concerned and came over and offered him a seat. He declined and we continued to wait even though some of the workers were huddled and chatting amongst themselves. A kind customer offered us his appointment spot. At this point we decided to leave. This is a very poorly run poorly run store. We probably would not return to this store.

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    Apple Holyoke
    Apple Holyoke
    Apple Holyoke - Recent Ft. Lauderdale experience....

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    Shatter & Case - New Airpod Pro

    Shatter & Case

    1.3(18 reviews)
    0.0 mi
    $$

    I asked to change the plastic cover protecting my cell phone screen, and after they had done it,…read morethey charged me $50! For something that costs $5 in Amazon. They should list the prices or at least warn costumers. Horrible

    I just had the worst customer service experience! My daughter had her iPad screen replaced and an…read moreexpensive screen protector put on here about 4 months ago. I bring it in today because she needs a new screen protector. Well turns out there is a huge crack UNDER the screen protector. The one that is advertised to not break even with being hit by a hammer etc. false advertisement for sure. So not only did THEIR screen protector break, but THEIR screen as well. This is not the first screen protector I've had to fix with them either, my husbands began lifting only a short time after putting it on. They proceed to tell me they are going to give me the screen protector for $15 then. NO. I'm not giving you any more of my money. So he says he will give me the screen protector for free. Well sure now we have a covered screen but the cracks underneath are there. They refused to stick by their product. Even compared it to hitting a piñata. It could break or not. So I speak to the owner and he says he can replace the screen but for $80. Are you out of your mind ?! I'm not giving you another dime of my money. They will not be getting any service from me anymore ever. I urge everyone to watch out or steer clear of this retailer.

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    Shatter & Case - We are also able to customize your PS4 Controllers at a very reasonable price. Yes we do XBOX as well!

    We are also able to customize your PS4 Controllers at a very reasonable price. Yes we do XBOX as well!

    Shatter & Case - Santa Claus visiting us while he does some Christmas shopping ;)

    Santa Claus visiting us while he does some Christmas shopping ;)

    Shatter & Case - On-site Repairs! Get it while its hot!

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    On-site Repairs! Get it while its hot!

    AT&T Store - mobilephones - Updated May 2026

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