I really appreciate Javier and David with their assistance on my new iPhone 16 Pro. They're always…read morereally friendly and very knowledgeable on all the new tech and active promotions. Go by and ask for them for all of your wireless needs! At&t always has the best price for lines and trade in credits.

I stopped in to this location to add a line to my existing account. The staff is so friendly and…read morehelpful. Kassandra and David are extremely knowledgeable about all of their plans and products and set me up with a new line and better pricing and saved me money. I am super happy and will come back to the store whenever I need something. They are great.

Anthony and Jose where very attentive and knowledgeable. I appreciated the recommendations they…read moregave me and walked out as a new happy customer. Got some really great deals and promotions! Highly recommend this location. (They're also bilingual!)

They screwed me, offered a package deal with phone and internet and cable, internet downgraded like…read more5x, tried to cancel service but since it's was contract they charged me a lot to cancel

I ordered the new I phone on october 1st. The guy helping me out assured me it would come in by the…read more17th but I needed to be home to sign the package. I went to the store the day before expected delivery date to make sure it was coming in so I could call into work to sign my package and they tell me the phone is still in progress and now expected November 5th SMH !! I understand things happen, but to lie and be off by extra 3 weeks is bs ... A buddy of mine ordered from T mobile and revived his phone within a week and AT&T takes over a month and lies

Wonderful place, I love how fast they're at getting us in and out..I've read the complaints and…read morereally believe that it depends on the frame of mind you go in with...honestly.if it's not what I want I can say ,"ok." And not be demanding or anything like that...being open and receptive is something that I've seen the customer reps acknowledge and are open to.

Really awesome customer service. Went the day after Christmas and I thought it would awful but it…read morewas totally great! Manny was very helpful and attentive. Made switching phones a breeze.

Absolutely terrible company. I ordered AT&T internet and Directv. I got the cable hooked up but…read moreAT&T kept messing up my address and I had an appointment scheduled twice and both times the technician never showed up because AT&T couldn't get my address right. Needless to say I'm with Spectrum now, who give me excellent customer service and decent rates. Don't waste your time or money on AT&T. They are a bunch of conartists who promise you the world but don't deliver.

From the owner: AT&T, serving over 81 million wireless customersread more

Frank at my Harlingen Tx store was absolutely wonderful. My husband passed away and I needed to…read morecancel his phone. Frank took care of everything with a smile. He made it so easy to do this. Thank You Frank

Went in to upgrade and unfortunately the CSR that attended me wasn't very knowledgeable about some…read moreupgrade process or policies . All goes back to the store manager director and or team lead been with ATT for 13 years and first time I have ever had an issue, called 611 and they stated the information I was given was inaccurate went to Brownsville store ame they were able to assist no issues I'll make the trip to Brownsville as the CSRs there are always eager to help you with a smile the Harlingen store has unfortunately certain individuals that just won't go the extra step to ask questions or guide you always seem bothered to help . Some training on customer interactions would help them , it starts from the top.