Went here to meet up with a couple of friends from New Jersey who were visiting Jacksonville…read more We were able to grab seats in the bar area, which had two TVs showing the Jaguars game--perfect setup. The bartender was extremely friendly and helpful, always on top of keeping our drinks fresh. Unfortunately, the kitchen didn't open until 5, but we were able to order takeout elsewhere and bring it in without an issue. Great bar scenery, cold drinks, nice atmosphere, and capped off with a Jags win. Can't complain!!

Was Not impressed with the Quality of the food. We . Will l…read morenot return. Reservation was Not accurate, seemed that they were Confused, with no management involved

Super easy check in. Very nice staff. Clean room. Comfy firm bed with linens that were light and…read morejust right. Pillows very nice. We will probably try out hot tub before we check out and have some breakfast. We will check out the menu here and if it doesn't strike our fancy there are several good spots nearby.

no free anything for breakfast.. even for honors members pay $170 per. Ihh t and they want you to…read morepay for a muffin?? What a disappointment

Not the worst Hilton property we've stayed at, but it could have been better. Checkin was efficient…read moreand the staff we interacted with were all pleasant, but when we got to our room we had issues. The TV and Fridge were not working, and the door handle on the interior side of the bathroom door was missing. We did not realize this, and our son was locked in the bathroom. Thankfully we were in the room to let him out! We called the front desk and they immediately sent maintenance and he confirmed that not only was the handle missing, but the door was off track and essentially could lock you in. We were moved to another room. Overall the room was "clean", but there was a musty old locker room smell in both rooms we were in. There was some mold above the shower in the bathroom. Housekeeping came every day and did a nice job. We used to stay at Hilton Garden Inn's, but since they no longer provide a decent breakfast, I chose Hampton as I knew a breakfast would be included. It is a basic breakfast and the make your own waffles are a nice touch. That said, there is really very little fresh fruit (some old apples in saran wrap), and no adult cereals, no oatmeal, etc... It all feels a little sad. Another reason we chose this property was the location, it suited us for the business we had in Jacksonville, but you should be aware that the property is in an inconvenient spot with no direct access from 295 north or south unless you make a u-turn on a very very busy road. We often had to wait multiple light cycles to make a u-turn, so plan to add 4-12 minutes to your travel time when trying to get to the hotel. My stays at Hilton properties over the past couple of years have me questioning my loyalty to Hilton. As a Diamond member we stay quite a bit, but I think I could be paying less at say a Holiday Inn, for about the same quality, who knows, maybe better. Unfortunately, the negatives far outweigh the positives and we would not likely stay here again.

The elevator was near spotless wall to ceiling and it smelled nice on the first ride after check in…read morebut the carpet was disgusting. Housekeeping: Retrain everyone! The room has the same old, spotted carpet squares as the elevator but the room was smelly. It smelled like old fabrics or carpet. Yuck! The ice bucket still had water spots on the top and in the bucket and a strand of hair. Not sure what to make if that. The desk was dirty. Pulled comforter back on one of the beds and theirs a huge brown stain. Seriously!?! The counter tops of all of the furniture was dirty. I sanitized the toilet seat and when I wiped it down, it was filthy! The room chair is disgusting. The television didn't work the first night and the front desk representative who took our call and complaint left us hanging. They fixed it after I called a second time the next day. The bathroom walls were even filthy. Noted: we were in a pet friendly room and the person who booked it doesn't recall agreeing to or requesting it. I didn't mention this to management because the nature of our stay was a sad occasion and we were doing a quick turnaround with too busy of an agenda to have to spend time trying to get a clean room from a Hilton branded property.

Beautiful property tucked along the shore of the St Johns River in Orange Park. Once the family…read morehome of the founder of the Palmolive Soap Company and then reimagined as a social club with rooms, tennis courts, swimming pools and more. Service was impeccable by Kyle and everyone was welcoming and friendly. From bartender to pianist to owner herself - a direct descendant of the original owner. This 100 year old property personifies Old Florida.

Everything went well, considering how old this place is. Very unique and one of a kind!read more

This location was very nice and clean. Staff was also very helpful and pleasant. The only…read morething I wish I knew before booking was how close it was to the railroad. In the middle of the night, the train does run so if you are a light sleeper either choose a different hotel or some earplugs.

What an incredible place to stay! Jacksonville's a big town, but I'd drive the whole hour across…read moretown just to have the chance to stay here, especially if I'm with my family again. The room was clean, comfortable and spacious. Every member of the staff that we encountered took incredible care of us: From Emily and another young lady up front whose name I don't remember to Teresa at the Bistro. Everyone was fantastic. I needed a last minute package sent out and I was able to log into the computer and printer in the lobby and the team called USPS to pick it up. Starbucks coffee at the Bistro and the breakfast was genuinely some of the best eating we did in the area during our stay - it's seriously good. 10/10 we will be back.

Another good visit in a clean, fairly comfortable but very dim room. It definitely needs better…read morelighting! It's close to the freeway so I highly recommend earplugs but Service is friendly and very helpful. The breakfast was generous with eggs, sausage, toast, cereal, and waffles.

It's okay. I mean...there are beds with sheets on them. Working toilets and showers. It *looked*…read moreclean, but then I noticed the bottom of my brand new socks that I'd had on for about 15 minutes were quite filthy...the only place I'd been was the room. So yeah...the carpet is gross. Like, gah gross. The unit in the room is quite loud so I turned it off, but it's also essential because without it, the room is very stuffy. So you're either going to have to gulp and chew your air all night or try to sleep with what sounds like a small truck in your room. The attendees are very friendly, but I wanted one to be a bit more knowledgeable about the surrounding area. I asked the lady at the front desk about Chinese places nearby and she told me about two, but after I'd returned from eating at China Buffet (very mediocre), I saw menus on a table in the lobby for two other places nearby that looked much better than what I'd eaten. Oh well. The breakfast in the morning is nice. Make your own waffle, scrambled eggs, biscuits and gravy, french toast, oatmeal etc. It was nice to have a complimentary breakfast before leaving the next morning. It wasn't a bad stay, but there were a few disappointments. If there's a next time, I'm definitely bringing house shoes to walk around in.

This is a fine place to stay in the South Mandarin area of Jacksonville…read more I stayed with my family for one night after attending a family event in the area. I have the Hilton app, so I was able to check in and choose my room in advance, and I could have skipped the physical check in and go directly to my room using my phone as my key. The rooms are not huge, but they are clean and functional. There's no closet and no dresser, just a few places to hang clothing on the wall, so I wouldn't want an extended stay, but it's more than adequate for a night in transit. The beds were fine, and the pillows were okay. Towels in the bathroom were pretty small and thin. This is not a luxury resort. There's an included breakfast that is basic but fine. They have a pancake maker, and my husband was impressed. I stuck to fruit, omelet and sausage patty. The coffee was fine. The juices were not great, but again, this was a free breakfast buffet, so the bar wasn't high. Staff was nice enough, if not particularly great. They do not have EV chargers, but there are a few spots in the parking lot that are designated for EVs, and there are normal plugs nearby, so you can do a slow recharge for a few miles until you find a real supercharger. Sadly, the front desk staff was not able to communicate this to me and just told me that they don't have chargers. Sort of weird.

Located right off the Highway 295 exit in Mandarin, this is BY FAR the best hotel in the area. Not…read moreRamada...and definitely (just don't) not La Quinta. Tru by Hilton exceeded all my expectations and then some starting right as I walked in. I was taken aback by the grandiose size of the lobby, which, in my opinion, rivaled many other larger and more expensive hotels that I've stayed at. There's a business center with plenty of workstations and plugs for those who work remotely or for those like me who just like to look like I'm doing something important. The lounge area is beautifully embellished with comfy couches, hanging chairs, foosball tables, a roomy dining area, and a TV to keep the kids entertained. There's a complimentary breakfast bar, but I'm not sure what the hours are because I NEVER wake up in time....ever. The fully stocked snack store around the front desk is a blessing to those who stay up way too late binge-watching true crime shows *raises hand.* There's a striking mural of downtown Jacksonville that really gives the lobby an added touch of charm and class. The 24-hour fitness center is an added bonus for all the workout gurus, and the convenient water bottle fill station ensures that everyone stays hydrated. I arrived at my room and was pleased with the layout. First off, everything smelled clean, which is always a good sign. There's a mini frig with a couple of bottles of complimentary water, and while there isn't a closet in the room, there's hangers and an appointed wall space to hang your clothes. The King-sized bed was very comfortable and provided a good nights rest. The spacious bathroom is stocked with all the essentials (yes, the shampoo/conditioner/body wash/lotion all have a pleasant fragrance), plenty of towels and wash cloths, and good water pressure in the shower. Overall, a fantastic experience, bravo. I was warmly greeted by the lady (WHY can't I ever remember names?) at the front desk and checked in and out without a hitch. If you're in the area or planning to be and need a place to crash, this is THE choice. Big thanks to the staff at Tru by Hilton for an awesome stay, I'll definitely be back! Till next time, my fellow Yeeps, thanks for reading, and as always...SYOY!

Had a thoroughly enjoyable time at a dual event and Azaleana offered a VIP experience for attendees…read moreof the Concert on the Green sponsored by the Town of Orange Park.. The VIP offered dinner catered by Club Continental's (next door) own Chef Sheldon was Salad, mixed vegetables with a chicken creole and a shrimp pasta offering. The manor is on the bank of the lovely St Johns River. Its gardens and views offer a relaxing atmosphere. The manor is bright with clean lines and so beautiful. The staff were friendly and very helpful. They also have suites they rent out for events or get aways. Newly remodeled and so picturesque this space is perfect in several ways such as location.. I look forward to attending another event, wedding or dinner here anytime.

I honestly cannot understand why this location has such few reviews, maybe it's because they're so…read moregood. I recently stayed three nights at this location. Everyone was so accommodating especially the super friendly Joseph, behind the counter. You'll find he can't do enough for you to make your stay more pleasurable. My original reservation was only for two nights but at the last minute, Joseph adjusted my reservation so I could stay for a third night. The rooms are in great shape and even have a cover for the peephole to enhance your safety. My only complaint that I can think of is there is no TV Guide. This makes it extremely difficult to figure out what you're watching and what the show/movie is about.

I am an IHG rewards member and try to use IHG properties when I travel. This stop was a mixed…read morereview. When I checked in, Joseph was very friendly and helpful. Recognized me as an IHG member. The room itself was OK, but the toilet did not flush properly, the remote for the TV did not work properly and when I took a shower the next morning it took forever for the hot water to come up and the tub nozzle, where I had to pull up the switch for a shower, almost came off in my hands. Not what I would expect the second day of my stay, my flight was delayed and I went down to the front desk. I know that as IHG member, I can request a late check out if available. Well, the young girl at the desk was nowhere near as friendly as Joseph. She looked at me as if I was requesting too much and said the best I can do is 12:30, which I agreed to because it was better than nothing. I would say this is a day of you must, but not up to par for many of the properties I have stayed at, sadly.