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    Asthma & Allergy Physicians, LLC

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    1 year ago

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    4 years ago

    The Dr was wonderful. Hes great!!! Thats where I give 5 stars and the so called women in the office get "0" stars.

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    11 years ago

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    Health Express - Robot arms window number 1

    Health Express

    2.4(19 reviews)
    2.0 mi

    My mistake was not reading these reviews first!! I don't usually write reviews but the way we were…read moretreated yesterday was so Unacceptable I felt compelled to!! I am a Healthcare Provider who has worked in direct patient care for the last 23 years. Prior to that I started my career in the office doing receptionist/billing/insurance/collections work, etc...To say that I was ABSOLUTELY Appalled at how Rude, Dismissive, Condescending, Unprofessional, and the overall Unwillingness to help the Receptionist displayed towards us is an Understatement!! I would NEVER treat or talk to a patient in the tone with such attitude as she did us. I didn't get her name because she wasn't wearing a name tag, scrub top or even a jacket/sweatshirt with the company name/logo on it. She was just wearing a street sweatshirt!! I was out with my niece, I told her she needed to be seen and this location was only 5 mins away. Long story short this receptionist didn't seem to know they did not accept my niece's insurance. She wasted an hour of our time asking us to call the insurance company to get confirmation her insurance was active. Which I understand & we did. The insurance company was even confused as to why she wouldn't just call the provider number on our behalf. Anyway, it took the supervisor from the insurance company calling Health Express twice because the 1st time this lovely young lady actually hung up on her for the supervisor to finally figure out what the problem was.l was even willing to pay the $135 (I think) it was for my niece to be seen not using her insurance to save time since we had wasted so much. After thinking about it I decided with that receptionists incredible poor attitude there was no way I was letting anyone from this facility treat her if this is the kind of employees they have representing their office, I'm ALL SET!! I was wondering why there were only a couple of patients there the entire time we were. Now I guess I know why!! I was always taught the receptionist/secretary/check in person is like the window to the office being that they are the first impression/contact you have with the office/facility. THANKFULLY, we left and went directly to Bridgewater to Care Central Urgent Care and we couldn't of been happier!! The staff were all Professional, Kind, Compassionate, Polite and Eager to help. Also, the facility itself seemed cleaner, smelled better, offered masks, hand sanitizer & tissues. They had separate containers for clean & used pens. If you are in need of an Urgent Care do yourself a favor and go right to Bridgewater it's only 15 mins away!! I agree with the other reviews i've seen this receptionist should find a job that she enjoys & makes her happy because if someone is really sick the last thing they need is to deal with her nasty attitude!!

    Second time coming here in as many years and both experiences have been great. I was seen by the…read moresame nurse practitioner, Julia Hankin, and she was very friendly and took her time diagnosing me and answering my questions. I wish I could choose her as my PCP. I do wish they'd fix that window up in the back. It looks ghetto

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    Asthma & Allergy Physicians, LLC - physicians - Updated May 2026

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