I was there Apr-Jul 2019 during the actual transition from RCC to TCED, during the time Meggan was put in charge. When I complained to the OH Attny Gen I learned mental health clinics can get away with advertising whatever kind of service they want b/c the OAG can't do anything about it. Compare my daily call from Taylor the week before admission-but after discharge, nothing but a brief call from a stranger a whole month later (the company ownership, Odyssey Behavioral, has admission "specialists" at all their clinics, even a head "admission specialist" over all the others - but none of their ED clinics have discharge specialists.) Neither myself nor majority of fellow patients got referrals to any specialized care. They claimed no knowledge of any local help but themselves. It took me 2 years to find several experienced ED professionals on my own (something TCED should provide) & it turns out they're not only right down the street from this clinic but even used to work there with current staff. I kept up with most of my group & our general consensus is we got more help from each other than the clinic. Six of us adult pts living in 2 cramped offices had to share 1 shower that was in a construction area which was staffed by 730am. At least 1/2 the time we were locked out of the bathrooms & had no access to running water (due to low staff)(the only staff there, 1/2 the time, was with the teens). There's very little advocacy for patients - I saw them fail to direct so many fellow patients to the community resources they needed, that not only did I end up contacting Children's Services on behalf of one of the teens I met, but another teen ended up calling the police on that same one's behalf. The clinic failed to get the ball rolling on mediating this situation while they had a chance & the teen was safe. Not nearly enough individual therapy for this level of care - 1 hour/week?! Ridiculous. Last 6 wks I was there we had no therapy groups on either Weds or Thurs. There were also patients there who needed a higher level of care that fellow patients had to help care for (another issue I've heard from those inside that has continued). And this is my abbreviated list. Worst of all, when I complained about all the above, the director offered no recompense, only got defensive. (These same people who ran "conflict resolution skills" groups didn't know how to apply what they taught!) So I emailed Amos (the CEO), 2 or 3 times, cc'ing TCED's director each time: Zero Response. Since I posted my bad review on their FB page, over 1/2 dozen patients, some from "inside" have contacted me for assistance. They had so many bad reviews there that they removed the entire review section from their FB page. Of course there are good people there who care, but there's nothing they can do about being owned by a portfolio company for an investment firm, whose bottom line is primarily the Almighty Dollar. As I've kept up on their website I see (& patients have verified) continuous staff turnover & one might note only about 1/2 the staff on their website are full-time patient-care providers exclusively at this clinic. The only good I can make from this experience is to hopefully teach others so I'm blogging about it; you can find me in the comments of a channel 13 FB post about their grand opening in 2019. I regret the disruption this caused to my life, the loss of financial & time resources, the new issues it created, & I'd definitely not recommend this clinic or any other which fails to provide thorough & specific discharge services. And I'd never recommend any counselor who refuses counseling for themselves ("Good" therapists have their own therapists.) (Period.) read more

I came to the River Centre a few years ago because my life was spiraling downhill fast- I was barely making it through the day much less working toward any goals. When I was at that dark place, I couldn't imagine anything ever changing or getting better- never in a million years could I have dreamt that I could ever be living the life that I am living now. Since leaving the RCC, I have finished school and am working in a job that I absolutely LOVE, my relationships with my friends and family and loved ones are closer than ever, and I have had many opportunities to use my experiences to help others who are struggling. The RCC helped me so much and so now I am able to go out and help other people instead of allowing ED to control my life. Granted, recovery is NOT easy and it is not straightforward, it has taken a lot of work and time for me to get to where I am today and that work has been extremely difficult at many points along my road to recovery- I still have bad days and urges, but now I know how to cope with them in a way that doesn't completely de-rail my life. The thing about the clinic is that everyone actually knows what they are doing and are supportive throughout those bumps and road blocks. Being at the clinic helped me to develop a strong base for moving forward in my life so that I could keep doing the work that I needed to do to reach the life that I have now. I met some truly amazing people during my time at the clinic, I still keep in touch with some of them and they provide an excellent source of reality testing when I am struggling. One of the most amazing things about treatment for me was meeting other people who struggled with the same problems that I did- I learned that I am not alone in this and that there are different and better ways to live life than to give in to ED. I know that everyone is different and has different needs and goals and expectations for treatment, but I hope that my message here can serve as a source of inspiration for at least one person out there. Like I said, the clinic helped me so much and now I feel driven to go out into the world and use my skills to help others. Even though it was difficult along the way, I wouldn't change anything about my time in treatment at the RCC. If you're struggling with an ED, I hope that you will consider my sentiments that it is an amazing and supportive and safe place that has helped so many people that I know (myself included) to overcome the many difficult and overwhelming aspects of life with ED. I recommend the River Centre to anyone out there, give it a chance and give yourself a chance to live a different life. read more

The River Centre Clinic saved my life. I never in a million years believed that I could be living the life that I am today- but I am and I am so grateful to the RCC for helping me to recover. Words cannot express how grateful I am to the clinic for giving me my life back. I would give the River Centre Clinic extra stars if I could, but since I cannot, my written gratitude will have to suffice. To anyone out there struggling with an eating disorder: the RCC is by far the best treatment center that exists for eating disorders. I've had experiences at multiple other treatment facilities and none of them came even close to measuring up to the quality of treatment that I received at the RCC. Before I started treatment, I pored over the clinic website for hours trying to figure out what to expect- the information on the website (www.river-centre.org) provides an excellent snapshot of what to expect in treatment; most importantly (in my opinion), there are numerous testimonials on the website from former patients. These gave me hope during a time where I had little left to hold onto. I recommend the clinic to anyone who is struggling with an eating disorder- I wish everyone could get treatment there because I want anyone who is struggling with an eating disorder to experience what it is like to be truly recovered and living life. The environment at the clinic helped me to feel safe and secure during a time in my life that was totally chaotic. So, to anyone struggling with an eating disorder, I highly suggest the RCC. From my personal experience and from what I've heard from others, the clinic really works with insurance companies to get coverage (my insurance company approved the RCC because of this). Don't give up, get help, and if the RCC is an option then I recommend giving it a sincere try. If it weren't for the excellent treatment that I received at the clinic, I am 100% certain that I would not be where I am today. The River Centre Clinic saved my life- that's all that I have to say. read more

The River Centre Clinic completely changed my life. I went there once in 2014 and again in 2016, both times for 2+ months. When I originally walked through the doors in 2014, I was scared and distrustful of therapists. The staff at RCC changed my views. Each therapist got to know the individual, even if they were not working with them on a one-on-one basis. The therapists that I had there were knowledgeable, compassionate, and willing to help in any way they could. The center is for eating disorders, but they helped with my anxiety, depression, and PTSD as well. My views on food have changed dramatically since receiving treatment at RCC. I no longer label foods "good" or "bad", because I have learned that all foods fit, everything is healthy in moderation. Facing "fear foods" at RCC was a huge help in my recovery, as there had been complete food groups I refused to eat before going there. The Adult Living Community helped me to build connections and friendships, as well as to learn how to be accountable with others and ask for the support that I need. Because of this, I know have some of the strongest friendships I've ever had, and I can ask for help instead of using behaviors to try to get people to notice what I need. The River Centre Clinic is also sensitive to LGBT issues and welcoming to people of all sexualities, genders, and other backgrounds. I am incredibly grateful for my experiences at RCC and how they helped me get on track to a life worth living. I have recommended this facility to several friends and will continue to do so when I see someone who is struggling with an eating disorder. read more

The first 2 reviews that come up are for River Centre Clinic, which no longer exists. RCC was sold to Odyssey Behavioral Health Feb 2019. OBH is a portfolio business for an investment firm; their purpose is to make money and that is how it felt when I was there for 3months summer 2019. For over 6 wks adults were locked out of our bathrooms outside of program hours (from 6pm til early morning) - we couldn't even wash our hands. The only staff member to unlock it was the adolescent care giver, who had to bring them or leave them (both of those occurred). Imagine that during COVID...They advertised a lot of care they did not provide, specifically no aftercare, or referrals. The patients I've kept up with didn't get referrals either. I've followed their website & they still do not provide aftercare - google other places & compare the aftercare. Google NEDA & read how important it is. Their employee turnover since Feb 2019 is incredible. Read the staff bios on their website & note how many medical personnel do not work at this facility full-time & are shared with OBH's other ED clinic (which also don't have aftercare.) Do your research & when you call them, ask specific questions, don't accept vague answers, & remember no matter how low your self-esteem is, You Are The Consumer & they work FOR YOU. Remember: without your illness, their jobs do not exist. read more

I would recommend River Centre to anyone struggling with an eating disorder. I had tried other treatment centers prior to RCC and found myself feeling lost and relapsing again quickly. I had even been told by another treatment center that I was "chronic" and would never truly get better. The staff at RCC never bought into or supported that theory, and gave me hope that I would in fact beat the eating disorder that was torturing me. The evidence-based approach, the amazing staff, and the support of other patients at River Centre were the building blocks that I needed to start my recovery. I honestly felt completely hopeless before my time at RCC, and I was sure that I would never get better. By the time I left River Centre, I was sure that I would. Because of the supportive environment at RCC I was able to face food fears, interpersonal fears, and inner demons. I felt safe enough to open up for the first time and talk about the things that were bothering me. I am proud of how far I have come, and I use the information that I learned at RCC every single day. I am so grateful for my time there. read more

This eating disorder clinic will say anything to keep you in the program include lying to you, your family and your dr. and telling each a different story. The treatment only runs Monday-Friday from 11:30am to 6:30p.m. then they just trust you to do what you are suppose to do of course there is a huge grocery store next door and a gas station beside it. There is no staff for the adults at all after hours. They will call you a lair to your face. Even if telling the truth. I noticed that a few of the patients were staying longer because they had no place to go after treatment and this was a bed. THEY CAN NOT TAKE CARE OF GASTRIC BYPASS PATIENTS WITH EATING DISORDERS they will tell you they have had several They are lying to you. They do not have the knowledge or the means to deal with the way we have to eat food unless you want to try and eat a 1400cals meal plan eating every single hour from 11am to 6pm because we can not hold much food then get in trouble for not drinking enough. read more

RCC has saved my life. Here I was given the tools necessary to better my life for myself and began the road to recovery. It's hard, it's uncomfortable, and so many days I wanted to give up. However, with an experienced, dedicated, and knowledgable staff, I was able to challenge the eating disorder and turn things around. I am now healthy and healthy minded. The clinic has science to back up their approach and puts an immense amount of time and research into the best individualized plan for each person that walks through the door in order to enable them to choose a life of health. I do not know of any other treatment center that has such a direct, yet delicate way to handle care for someone who is trying to recover from an eating disorder. Thank you to everyone at the River centre clinic for all you've done for me, I wouldn't be where I am without you, which is living a life of recovery! It is possible. Call them today if you are seeking treatment. read more

I was a patient at the River Centre Clinic and RCC was the turning point in my recovery from an eating disorder that had taken over my life. I had been told in prior treatment centers that I was "chronic" and couldn't be helped, and that I was going to have to deal with an eating disorder for the rest of my life. But the therapists at River Centre worked with me, challenged me, and helped me to achieve the recovery that I am experiencing today. I no longer fear foods, I learned to trust my body, and the kind and patient staff helped me to see that I am worthy of a healthy and happy life. I can not thank them enough for all that they have done for me and I would recommend RCC to anyone! read more

Going through treatment at the River Centre Clinic was both the most difficult and the most rewarding thing I have ever done. Even when I didn't think I could recover, the staff and other patients at RCC helped me push through and find the inner strength that my eating disorder had stolen from me. They taught me healthy coping mechanisms and other life skills that I now use every single day. RCC saved my life, and I am so incredibly grateful for the staff and for the lifelong friends that I made there. If anyone reading this is struggling with an eating disorder, please call the River Centre Clinic, and they will give you the help that you need. You CAN recover! read more