More than once I've found the "younger" weekend staff have little to "0" personality…read more What's up with the North Branch younger generation..seems they come out of the basement assuming they don't need a personality to work in customer service ...I give a 2 star for home and garden staples .. gift store is out of the world

We stop here several times a month for dog food & treats but also lawn care and work wear needs…read more Glad we have this business in town! Friendly and knowledgeable staff.

This store has the nicest employees. Went to do amazon return and upon entering the store, one of…read morethe employees directed me to the right direction. The lady who helped me with my return was also very nice. Clearance section was kinda a mess but I don't blame them. People usually just pull things from the shelves and didn't return them at the right spot.

I bought a pair of boots there and they were too small so I returned them. The associate told me I…read morecould purchase them on line, which I did, but I didn't get them for the sale price because they charged me $8.94 for shipping. They shipped the wrong boots so I took them back to the store and the cashier took them back and did a return. However, here it is 1 1/2 months and still they have not issued the credit. I've gone back to the store twice and spoken to the manager who did a credit on the register, but it didn't get applied to my acct so I still owed it. I've called Kohls customer service 5 times and was told it was taken care of. Not! The last call they informed me I missed a payment which I had not. The person retracted that and said my acct was in order. Got my statement today, nothing has been resolved. In 50 years I've never missed a credit card payment, so I paid the stupid thing just to keep a derogatory off my credit report. All of this over $30-$40 dollars. Love how they take advantage of a senior citizen on social security. I will never step in that store again! Even tried to correct it on line today with someone on their chat. Didn't happen. I am so disappointed in Kohls and their customer service.

What a great store. The staff was great this has the most amazing products. The team was super…read morenice and even gave my dog a treat. They take great pride in the items the male family tradition and long lasting products

Great outdoorsy store in the main shopping/store area of downtown Duluth. Lots of high quality…read morebrand items for the outdoorsy person in you. Shoes, camping, outdoor, etc...they have everything! Check it out.

The range of items is very nice except I was immediately turned off by three or more items for sale…read morethat made it obvious of their political views. The items for only one side. So, I didn't want to buy anything after that. I was greeted and they were friendly when I came in but I was still turned off.

Wide selection, many brands and styles, many are new with tags! Love dropping in when I'm in town.read more

Such a cute shop! The ladies working are so friendly. Lots of local options to select from and high…read morequality items. Would highly recommend stopping in. Sampled the tea and it was delicious!!

Good place to purchase discounted hiking shoes. Even with factoring in the 5.5% sales tax, prices…read moreare better at Northwest Outlet then comparable stores in Duluth without sales tax. The young women working the shoe area were very helpful to my husband who was waffling back and forth over size. We needed a rugged pair for MN hiking; our AZ trail runners were not making the grade. Thank you Northwest outlet for selling a brand name for $55 a pair.

This is one of my favorite outdoor/camping stores. Definitely more camping gear options then Dicks…read moreor Scheels. They are real pros in terms of having good options for all my adventures and they do it within a small footprint with expert service. Also, their end-of-season sales are fantastic. Also, also, they stock a full line of Carhardt and cold weather gear.

My daughter and I always shop in this store when in Duluth. We often go a couple of time because…read moreit is such a unique and fun store that has everything. We always find something we missed the first time. Our last trip we left a bag in the store and we didn't notice until a few days after we came home. I called because I had a feeling it was here we may have left it and Laurie had it still, we coordinated a spot to make the exchange and my daughter could not have been happier. Thank you so much, we will be back this summer. Much gratitude

I love this place. I try to always stop here. Unique gifts and fun women's clothing but my favorite…read moreand biggest reason to stop in is the jewelry! Lots of local artists and GREAT stuff that is totally reasonable! I grabbed 4 pairs today and spent $45.00 total! Love this place!

Stopped in on a Saturday morning while my mom had a medical appointment. I had my dog with me and I…read morecarry her in a sling on my hip. They were totally fine with that. After all, they are working to benefit animals! I ended up spending almost 2 hours in the store and bought a ton of stuff. I bought books and housewares and jewelry and clothes. I found a designer dress in my size for only six dollars. I did try it on (they have a fitting room). Everyone working there was super nice and helpful. Next time I am back in town I will absolutely go again. It's a gem of a store.

This Thrift Shop is super! Well organized, clean with diverse thrift - antiques to trend clothing-…read morehouseware to linens - crafts - to books. I am always greeted with a warm smile. This is an all volunteer shop opened in the summer 7 days a week - 6 days in the winter. Really fair prices! All of the proceeds goes to the care of the animals at the Northwoods Humane Society shelter! FIVE STARS for sure!

They never take half of your name brand clothes and they don't actually pay attention to the…read morenewness of the clothing. I brought in 2 hollister sets (with a few other things) and tell me why they took the set that i've worn over 50 times but would only take half of the other set that was worn twice and bought within the month? They overprice their stained and damaged clothing, and most of their clothes are from shein, or walmart. This is not a plato's I would recommend.

I brought in 5 items today that I purchased 3-4 weeks ago that didn't fit me (I already used the…read morefitting room once and just needed to get out of there so didn't try on these items) THEY ALL STILL HAD THE ORIGINAL PLATOS TAGS ON THEM STILL.... 3 shirts, 1jeans and 1 shorts. Mind you one shirt I bought was missing a button. They "Bought" back all of it and gave me 10.75 back for it all, when all 5 items still had original tags on from the store 3 weeks ago! Tell me this isn't a damn scam. I'd rather have donated those 5 items. NEVER GOING BACK THERE AGAIN.