After being a State Farm customer for the past 14 years, I was very pleased to make the transition…read moreover to Presidential. Not only did they cut my auto policy cost in half, they were able to give me higher coverage than what I had previously. They were extremely quick to respond and I was able to get everything up and running within a day. I later added homeowners insurance with them, and they worked perfectly with my loan officer to get them what they needed right away! Great, friendly people who keep your best interests in mind. Overall great company.

Very professional and great service. A family business that treats you like family. Their secretary…read moreChristina is very helpful and friendly. So happy I made the switch from State Farm!

I could not be happier w/ the service (and pricing) we have received from Cindy. She is amazing…read moreand beyond helpful with explaining insurances (when it makes sense to get more coverage - or less in some cases). We initially called to switch our auto plans and ended up switching all of our plans after Cindy's impressive research.

From the owner: Roxy Insurance serves those who value the Agent relationship and trust that we will present sound…read moreoptions from top carriers, whether you are protecting your Business, Personal Property or the ones you love. The Roxy Team is proud to volunteer in the LGBT and Animal Rescue Communities.

I have known Richard Sazonoff since 1995. He has advised and provided for my wife and me on our…read morelife and health insurance needs since then. Richard has always been professional, knowledgeable, experienced and responsive. He has also become a friend that I can count on for objective advice regarding our insurance needs as we mature into our senior years. If you need a source you can trust to advise on your insurance, Richard can be that source. Peter Kamberos

I have worked with Rich Sazonoff for over twenty-five years, planning and then implementing my…read moreretirement plans. All my IRA accounts were set up with him and have proven to be quite valuable in my retirement years. He also helped arrange Long-Term Care Insurance for both me and my spouse, which, hopefully, we will never have to use. Rich is very trustworthy and always willing to help. He answers calls and emails promptly and knows the business very well. Without hesitation, I can highly recommend Sazonoff Insurance Services for all your insurance and retirement needs.

Absolutely first-rate! Promptly helped me to land new and comparable homeowners coverage when the…read more"Good Neighbor" decided to part ways. In addition to helping me avoid any lapse in coverage, Mohammed really took the time to educate me re: how particular trends in the insurance industry can affect policyholders - and what policyholders need to bear in mind in response. Chris was prompt and efficient in helping me to finalize my new coverage, as well as further contextualizing a couple of points previously made by Mohammed. Again, very impressed. Hope to work w/these guys for years to come.

Mohammed and his people at Alim are amazing. They provide us with prompt and attentive service, and…read moregreat advice. We highly recommend Alim Insurance!

top notch customer service and very competitive rates. Mark and Mike are true professionals.read more

We signed on with Paul and Mike about 10 years ago, and they've been serving our family…read moreexceptionally well ever since then. We absolutely feel like we've been "in good hands" (as per the Allstate slogan) all of this time with the Milkes agency. EVERY phone call, email, request, etc has always been promptly returned with utmost courtesy-- they are exemplary, polite, very customer-oriented business people who always have our interests #1. We highly recommend them to anyone for any insurance needs and can state with confidence that they will always have your back.

No one enjoys having an accident in their home, car, etc., but when you do have one, having someone…read moreon your side to walk you through it and to help when needed is VERY important. Karen Ayers is a great agent, with a great staff, that works to assist you in getting the right coverage, and is there to help you through your claim. We recently had a pipe burst in our kitchen, and we ran into a snag with our claim. All it took was for me to update Kristina and Karen, and Karen was making calls and sending emails. The claim is coming to a good closure, and we cannot thank Karen and Kristina enough for all of their help. If you are looking for a State Farm Agent, Karen is that agent for you. Thanks Karen and Kristina!!

I've lived in Edgewater for 40 years, and Karen Ayers is widely respected here--not just for her…read morebusiness, but for how she supports our community's diversity. I have been a client of hers for 25 years, and she is truly the best in the business. We started with a basic renter's policy and, as life progressed, Karen handled everything from our auto insurance to our homeowners and landlord liability once we purchased our apartment building. As a landlord, I require my tenants to carry renters' insurance; it is so affordable for the safety it provides. While I don't mandate that they use Karen, I've never had a tenant decline her services when I suggest her office. For many, it's their first time dealing with insurance, which can be overwhelming. Karen provides me with professional "getting started" packets for prospective tenants, and the feedback I receive is that the info is very helpful during the stress of moving. She makes the process easy to understand as they begin their journey toward financial safety. On the rare occasion we've had to file a claim, Karen's office provides true "white glove" treatment, taking the stress out of the situation and handling every detail with care. Whether you are a first-time renter or a long-time property owner, you won't find better service across the Chicago north neighborhoods. I also want to give a huge shout-out to her AMAZING staff. They are the reason this is a worry-free business. Their communication is incredibly proactive; I never have to follow up because they are always the ones reaching out to me first. It is their dedication and attention to detail that truly sets this agency apart. On a personal note, Karen and her team are just so very kind. In stressful situations, such as when you need to file a claim, kindness combined with top-level communication is the best thing a person could ask for. Thank you, Karen, for your dedication and for your wonderful staff.

We had been with another insurance company for many many years, but their increases were too much…read morefor us to handle. So I started to investigate prices at other insurance companies. I compared prices from 4 companies & each was far cheaper than our current company, but State Farm was by far the most reasonable. Carmella worked with us on getting quotes for our 4 different policies. We had a conference call with Carmella & Neal & Neal explained each line item to us. We were happy with the write up & decided to ask State Farm to provide the insurances. Going forward we hope the same support will be provided after the sale as was experienced before we signed on.

Extremely disappointing customer service. I made a very simple request: a letter confirming how…read morelong I was a customer of this agency, since my current agent only has access to this year's records. What should have been a quick and straightforward request has been made unnecessarily difficult and frustrating. I am not asking for anything complicated--just basic confirmation of my history with the agency. It is very disappointing that instead of simply providing the requested documentation, I have had to go back and forth over something that should be easy to resolve. Based on this experience, I am very dissatisfied with the level of customer service and would not recommend this agency. Also, for clarification, my name is Rosa, not Maria, in case Nealo would like to respond to my message.

Dave was my State Farm agent for roughly two years. When I switched insurance companies he called…read moreto ask if it was a service issue or a pricing issue, then gave me some relevant information about a pricing adjustment that was going to happen five months down the road with my policy. That was it. He then let me know that he was canceling my policy as per my request and within a week I received a check. I would recommend Dave to anyone seeking professionalism from their insurance agents. Note: If you cancel your policy just a few days prior to a payment being drafted from your account, that amount will still be drafted by State Farm then returned to you by check. Just a heads up.

State Farm wouldn't let me open an account, but they were more than happy to take my money! When I…read morecancelled the policy they said it would be 4 weeks for me to get a refund.

When I moved to Evanston 9 years ago one of the first things I did was look for an insurance agent…read more Back then I told Augie that if I were to sign on with him I would expect him to be there for me anytime I would need him. I can now confidently say, after 9 years, that Augie has not only lived up to that but has gone above and beyond. Insurance is like a seatbelt, every time we get in the car we put it on and 99.9% of the time we didn't need it. But that one time that we do, it's a life saver. I haven't needed Augie much, but every time that I have he has been there and inspires absolute confidence that I have someone who is on my side. I would highly recommend him to anyone.

So thankful for the help Augie and his team gave our family in selecting the perfect…read morepolicy/coverage. We can sleep well at night knowing we are covered - highly recommend!

It started off ok, with good and attentive customer service. Things started to shift for the worse…read moreafter my initial contact when every time I called, I spoke to someone different, never the same person. And I never heard from Thomas Cannon -- does he even exist? After I canceled my coverage due to a move, I never heard from them regarding my refund. Shady.

Would highly recommend checking them out if you're looking for an agency that'll work with you and…read moreget you the best rates on any insurance! Answered all my questions thoroughly and opened my eyes to other things I didn't think about before