It started off ok, with good and attentive customer service. Things started to shift for the worse…read moreafter my initial contact when every time I called, I spoke to someone different, never the same person. And I never heard from Thomas Cannon -- does he even exist? After I canceled my coverage due to a move, I never heard from them regarding my refund. Shady.

Would highly recommend checking them out if you're looking for an agency that'll work with you and…read moreget you the best rates on any insurance! Answered all my questions thoroughly and opened my eyes to other things I didn't think about before

I could not be happier w/ the service (and pricing) we have received from Cindy. She is amazing…read moreand beyond helpful with explaining insurances (when it makes sense to get more coverage - or less in some cases). We initially called to switch our auto plans and ended up switching all of our plans after Cindy's impressive research.

From the owner: Roxy Insurance serves those who value the Agent relationship and trust that we will present sound…read moreoptions from top carriers, whether you are protecting your Business, Personal Property or the ones you love. The Roxy Team is proud to volunteer in the LGBT and Animal Rescue Communities.

I have been using Kane insurance for several years now. Jill Andree has been servicing all my…read morepolices which includes workers compensation, General Liability, property insurance polices and etc. She has been very diligent, attentive and provides excellent customer service especially when I need certificates or quoting my renewal polies. I highly recommend calling and asking for Jill.

AAA Car Care is a complete joke. I brought my car in for a repair; paid good money, and drove away…read morewith exact same problem. I was driving on the expressway when all of a sudden my car shut off; a big semi truck was heading my way and didn't see me. Luckily, the semi truck swerved but it could've caused me and many others to be in serious danger. THEY KNOWINGLY SENT MY CAR HOME WITH THE SAME ISSUE. If you were to tell me they just sit around all day instead of working on your car I would believe you 100%. This company is a complete joke. Don't waste your time or money.

After being a State Farm customer for the past 14 years, I was very pleased to make the transition…read moreover to Presidential. Not only did they cut my auto policy cost in half, they were able to give me higher coverage than what I had previously. They were extremely quick to respond and I was able to get everything up and running within a day. I later added homeowners insurance with them, and they worked perfectly with my loan officer to get them what they needed right away! Great, friendly people who keep your best interests in mind. Overall great company.

Very professional and great service. A family business that treats you like family. Their secretary…read moreChristina is very helpful and friendly. So happy I made the switch from State Farm!

Super pleased with Paulina at Gentle Friends. They were not able to cover me currently for a…read morevariety of reasons but we had extensive discussions on options. Gentle Friends has earned my insurance business in the future when time is right.

Having lived in Chicago for 17 years, I used Paulina and Gentle Friends for all our personal…read moreinsurance needs. She has been an amazing agent that really provides the personal touch in everything she does. While I still have some commercial policies with her back in Chicago, my personal ones have moved with me to a new agent in my new city. I can only hope to get the same level of service here as I had with her. You can't go wrong trusting your insurance needs with Paulina. She's the best and makes you really understand the value of having a local area insurance agent!

I have been with Lakeview insurance Agency for more than 20 years and the experience has been…read morefantastic. Linda Richard's provides excellent customer service!

i have had good communication with my agent, Sandra Mangana, in terms of selecting the right level…read moreof coverage and obtaining competitive bids on auto, homeowners and umbrella coverage.

Great customer service here. If you need auto insurance fast & don't want to pay too much,…read moredefinitely call Universal Insurance. I definitely recommend.

Getting insurance was easy. Called in, got info and worked with a very nice woman named Brenda…read more Very professional. Walked in and out very quickly. Best prices in the area. Highly recommend.

I had a great experience with this agency. After getting poor service from another company, I…read moredecided to go back to State Farm and this agency had good reviews on Yelp. I worked with Jonatan, and I couldn't be more pleased. He was very efficient (I bought condo and auto insurance in less than 1 hr), but also personable and pleasant to talk to. Plus I saved almost $1300 on the 2 policies.

These people are happy to take your money, but don't look to them for claims help. Talked to Shane…read moreRoberie today to try and get info about a claim for a flooded basement and he informed me that they don't help with claims at all. You are forced to use their automated claims system that is completely un-navigable because god forbid a billion dollar corporation invest in customer service.

I was unpleasantly surprised when I went all the way to this location only to find out they do not…read moreoffer international drivers permits

Don't even bother with other agents or insurance groups. Bob is so customer oriented in these times…read moreof indifferent service in all fields (medicine, law, accounting, insurance) that I simply refer everyone to him. His quotes are very competitive and the company (AAA) has been reliable for years and years

I've lived in Edgewater for 40 years, and Karen Ayers is widely respected here--not just for her…read morebusiness, but for how she supports our community's diversity. I have been a client of hers for 25 years, and she is truly the best in the business. We started with a basic renter's policy and, as life progressed, Karen handled everything from our auto insurance to our homeowners and landlord liability once we purchased our apartment building. As a landlord, I require my tenants to carry renters' insurance; it is so affordable for the safety it provides. While I don't mandate that they use Karen, I've never had a tenant decline her services when I suggest her office. For many, it's their first time dealing with insurance, which can be overwhelming. Karen provides me with professional "getting started" packets for prospective tenants, and the feedback I receive is that the info is very helpful during the stress of moving. She makes the process easy to understand as they begin their journey toward financial safety. On the rare occasion we've had to file a claim, Karen's office provides true "white glove" treatment, taking the stress out of the situation and handling every detail with care. Whether you are a first-time renter or a long-time property owner, you won't find better service across the Chicago north neighborhoods. I also want to give a huge shout-out to her AMAZING staff. They are the reason this is a worry-free business. Their communication is incredibly proactive; I never have to follow up because they are always the ones reaching out to me first. It is their dedication and attention to detail that truly sets this agency apart. On a personal note, Karen and her team are just so very kind. In stressful situations, such as when you need to file a claim, kindness combined with top-level communication is the best thing a person could ask for. Thank you, Karen, for your dedication and for your wonderful staff.

I appreciated being able to speak to someone when I call! They are friendly, helpful, and…read moreknowledgeable and recently put me at ease after a car accident. Highly recommended.