I've had the pleasure of working with Jumana since 2017, when I first became a client of Mitchell…read moreInsurance Agency, and she has been wonderful to work with from day one. Jumana is incredibly personable, responsive, and effective. She's a true problem solver and always makes you feel like she genuinely cares about helping you. Over the years, I've moved out of state, turned my Illinois condo into a rental, and had different insurance needs arise along the way. Through every change, Jumana and the Mitchell team have always been there to help me navigate it. It genuinely makes me happy whenever I hear Jumana's voice because I know I'm in good hands and that she'll help me figure out whatever I need. I'm incredibly grateful for her and for the entire Mitchell Insurance Agency team. As long as I have insurance needs in Illinois, they will continue to have my business. Thank you, Jumana, for taking such great care of me all these years!

I have been insured with Matt and his team for about 2 decades and I wouldn't ever look anywhere…read moreelse. I have been through numerous changes, additions, claims, etc, and they have walked me through every detail, every time. They have helped me with my claims, have helped me understand my options, and now I work with him in insuring my business as well. On top of that, Matt is personally just a great person who meets his clients where they are understands their needs, challenges, and offers gentle but clear guidance, given his extensive knowledge from years in the business. His team is top notch too. Every time I speak with Matt or someone from his team, it reminds me of why I chose them in the first place. I strongly recommend giving them a try if you have any insurance and/or certain investment needs.

My agent Mark was great! From start to finish, he made this the easiest and most stress free…read morepurchase of auto insurance I've ever had...AND he saved me $600 off of my old auto insurance!

Run don't walk from this company. Whether they are working as Clover or Unique insurance. I had an…read moreaccident on the 21st of June with none of their insured people. I have called daily to the adjuster and it always goes to voicemail with no call back. My insurance adjuster also can't get a response. The accident was their clients fault and I've gotten no assistance from them. My car is currently at a tow yard and I'm out a car and so many other things.

Outstanding Service ! My husband ans I would like to express…read moreour gratitude to Sally Kwan for the outstanding service we received from her and for her guidance and compassion during a very difficult period. We have been with Todd Markman's Wilmette office for many years which attests to our satisfaction with this company. The staff are efficient and courteous and Sally has been our go to person for information and advice - she has always been a pleasure to talk with. When we discovered that our vehicle has been stolen. We were already under a great deal of stress due to a family medical condition which eventually caused the claims process to last much longer than expected. Sally was our rock from start to finish, she could not have been kinder or more helpful. When she first heard about our situation, she immediately filed the claim for us and contacted the rental car company. During the process she reviewed our policy with us, guided us through the paper work and answered our emails promptly, all the time giving us emotional support, In the final stage, she spoke with the first claims adjuster on our behalf, then conference called with us and the total loss claims adjuster. The whole experience felt like a marathon, and we were very thankful for her proactivity. Sometimes it was hard to realize that we weren't the only ones she was assisting. I think that people in this profession need a rare talent in order to deal with both the practical and emotional needs of those experiencing loss, We were fortunate, working with Sally Kwan was like having a trusted friend on our side. Sandra F.

Camilo is courteous, friendly and efficient. He helped me with what needed and sent the information…read moreI was requesting in moments. Fantastic customer service!

Marc, his wife Debbie and their staff are pleasant and efficient…read more This is the best insurance agency I've dealt with ever.

Very knowledgeable financial professionals, they helped me with life insurance coverage for my…read morefamily, I love these people they are great, they will do what is best for their clients

My parents had been going to someone for years regarding all of their life insurance policies. When…read morehe retired, he passed his clients on to Adam Paoli at The Heartland Group. My parents and I met with Adam last week to discuss my life insurance. While not an easy subject, Adam was very professional. Actually, the whole operation is super professional. The office itself is beautiful and everyone we came in contact with was super nice. It reminded me a lot of my experience (HR) in law offices. They are located on the 12th floor of the Rexam building near Cumberland and Bryn Mawr. Adam explained all of the basics to me so I understood what policies I have and then explained the cost structure. I was happy that we all decided on the policies that were right for us in under an hour, as I had to get to another appointment. I feel very comfortable with Adam and look forward to meeting again should we want to make any changes to the policies.

Mo Chisti is a knowledgeable and dilligent insurance broker. He also happens to be a good decent…read morefamily man of integrity. That don't hurt.

Very professional service. Kind and understanding office staff. Truly recommending for all…read moreinsurance needs ! Convenient parking and bilingual assistance

I came to get auto insurance for my daughter since she is a new driver and the employee was very…read morepatient with us in explaining the different types of auto insurance we can get. She gave us a good quote on full coverage which included many discounts like good student, clean record and part time driver. The office was big and nice with a waiting area. She also gave us little State-farm water bottles while we were there. The process was fairly quick and easy. Recommend this office. They are friendly and very helpful and it's a multi lingual office. They speak Spanish and Polish which is always a plus.

I have been a state farm customer for over 25 years. My local state farm office closed a couple…read moreyears ago, and my account got switched to wrigley area, and I live in norridge. I was going to look for a more local office, when I got a call from Kiara from Domenico Polo state farm insurance agent. And they are 10 minutes away. Kiara was helpful, knowledgeable, and compassionate! I inquired about switching my account to their office... done!! I am a senior on a fixed income, so when Kiara suggested going over my policy, maybe she could save me some money, I was glad to try. Well she was able to find some things I didn't need!! Kiara was very personable. She listened to me blab about my 2 senior dogs. Thank you Kiara, for helping me with my insurance needs, and putting a smile on my face!! Toro and Brownie say thanx also!