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    Ashley Store

    2.2 (41 reviews)
    Closed 10:00 am - 9:00 pm

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    Screws barely in and glue in one corner

    Buyers beware if you don't buy their extended warranty they will not stand by the quality of their products. We bought 4 counter high chairs. They seemed like sturdy chairs. 3 out of the four had screws installed crooked. One corner screw may have been stripped because the corner piece had glue all over it. One chair has a gouge out of the back right where you put your hand! Their solution to correct their poorly built chairs is to send us more screws and a new back to the chair and we get to repair it ourselves!?! So ridiculous! Not acceptable and horrible customer service!! Your only option is to have it delivered and they missed the delivery window by 3.5 hours so when they finally delivered the chairs at 630 pm on a Friday the delivery folks barely got them in the front door and took off. They do this do you can't refuse delivery which we would have done once we looked under seats of each chair. 0ver $500 for four chairs because of their big "labor day sale" what a scam.

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    1 year ago

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    2 years ago

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    10 months ago

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    6 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    4 years ago

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    12 years ago

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    Broad River F.

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    8 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    10 years ago

    Our sales associate, Erin Tuck, provided excellent customer service. They matched online prices we found elsewhere.

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    10 years ago

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    7 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    John the sales associate was just amazing and knew exactly what I wanted when I talked to him.

    Mentioned in 2 reviews

    Read more highlights

    Ashley Store - furniture - Updated June 2026

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