What a nightmare we had! Here we were on vacation for the weekend, their agent Kevin convinced us to buy the pass for a day of activities at a discounted price. The next morning, we went to use it on the SD Trolley Tour, and it didn't work, they don't accept it, by the time we tried to use it on the 11 AM SEAL tour, we were too late! Our whole day was wasted, and Kevin in their office was absolutely abusive to us when we called to find out why he told us to buy this pass and so far two activities did not accept it. He was yelling at us with a condescending and very rude manner. We had to call another number to get a refund, and this guy Kevin behaved like someone who forgot to take his medication!
When I called upon our return to let his boss, Rasha know, suggested by the SD Trolley Company, she stuck up for Kevin, and basically told us she was not there to know what happened. The discount pass they offered that was useless, caused us to stay another day to take the SEAL tour the next day and hit traffic coming back up north. Would not recommend whatsoever!!!! read more