SCHRECKLICHE ERFAHRUNG, NIEMANDEM ZU EMPFEHLEN!!!!! BEWARE OF ALL THE FAKE POSITIVE REVIEWS!!! SAVE YOUR MONEY AND TIME!
I would give no stars if possible! On there website it says it cost E39. Two men came out and one was extremely rude to my wife in front of my three year old child. In trying to open our door he only damaged it. In the end I had to pay him E32 for only a damaged door that was not even opened! I said that I will not pay and the rude man ran to the police! My three year old daughter was crying because the man who came out was yelling.
The reason I am writing this in English is because my German is not good enough... This means my wife who is German was dealing with them mostly. They treated my wife with no respect by constantly talking over her. The next day we called the boss and he didn't care at all. He actually spoke over my wife, just like his employee, and just said: too bad. I then tried to speak with him in English and he said "I already explained everything to your wife" and hung up on me. I called him back and asked him to listen but he kept talking over me too and hung up on me again!
TERRIBLE EXPERIENCE! These guys are crooks. E39 as stated on the website and quoted on the phone turned into a DAMAGED DOOR THAT WAS NOT OPENED, THREATENING THE POLICE ON ME, AND TRYING TO TAKE E200 TO OPEN IT AFTER DAMAGING MY DOOR!
The police even said that I could take him to court but we are in the process of moving overseas and don't have the time.
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