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Arrow Racing Engines

5.0 (1 review)

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11 years ago

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Auto Value

Auto Value

(3 reviews)

I have purchased many parts from the store before with no issues. It all started with an…read morealternator. I have an F250 2005 super duty diesel pick up. I Purchased and alternator from Chad and immediately it was a bad alternator. Tested bad. Went back and got a replacement alternator. Shortly after, my batteries drained and so I replaced the battery. Somehow the alternator wasn't charging so I thought was just bad batteries, had to replace the batteries again. This has been going on for two years. In the end, most of my electrical components were being melted and I had to take it into Romeo Ford. $2700 later, Ford engineers told me it was a bad alternator that caused all my truck problems and a complete diagnostics report to prove it. Reported it to Auto Value and Chad the manager. I am totally being taken advantage of because the manufacturer tested the alternator, they confirmed it was bad but it was because of bad batteries is what they said and I'm just out of luck no matter what the lifetime warranty means. Because I'm the small guy, they're taking a vantage of me. They are basically saying that the Ford dealership and the engineers at Ford have it wrong and they are right. There's no issues and they will not pay me my money. Auto Value is great until you have a problem. Do not buy from this store your parts. Go to your dealerships and buy the original equipment parts. They do not stand behind their product. Could I take them to court? Of course. But they can out spend me on court fees and they know this. It's not right. They are totally railroading us. Will never shop at Auto Value again. They do not stand behind their product. You may have some good experience with this store, but beware, wait till something goes south. You'll see.

I received friendly, helpful fast service from Chad yesterday! My Jeep tail light had come loose…read moreand needed 2 parts that I had no idea what they were called or what they looked like. Chad came outside, looked at the problem area, went back into the store for the required parts and popped them in. Problem solved for a whopping $5. I highly recommend Auto Value to all and I will definitely be back when the need arises.

Walmart Auto Care Centers

Walmart Auto Care Centers

(3 reviews)

Auto store is the laziest, slowest group of apathetic workers ever. They really just don't care and…read moreManagement allows workers to blast their music and move at a snail's pace. Told me 1 hour...Took me over 3 hours to put four tires on that I had delivered from Walmart.com. It wasn't even busy! Several workers just BS-ing around. Yeah the tires were a good price, but have some pride in your work. Gmafb. I'll never go to Walmart Auto for anything. Update...one of my tires just got a nail in it, the DAY AFTER I got these tires. I don't know if this is due to sh**ty Michigan roads, terrible tires, or karma for leaving a bad review? Lol

Bought a set of tires on the website, and then it prompted me to set an appointment at my closest…read moreWalmart, the Rochester Hills store. Went to my appointment today, but no one was at the auto center. Walked all around trying to find a manager, 20 minutes later, come to realize that the auto center had closed that day "because their technician didn't show up". No one bothered to let me know.... Which is pathetic. And then also realized that my tires were not even there. I called the customer service number because the in-store management is nothing but incompetent. When I called the customer service number, they offered me either a refund lol or a $5 voucher. But I didn't want a refund, I wanted my stinking tires. Needless to say, I canceled everything and I'm happily spending $200 more to go to a real tire store just so that I don't have to deal with this ignorance. Literally the worst company in the history of retail is Walmart. Just straight up trash.

Arrow Racing Engines - autopartssupplies - Updated May 2026

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