This law firm is everything to me. When I called for updates, I got answers. When it was time to take care of business, they did that with precision. I appreciate how they value their clients. Thank you for helping me. read more

I can say Arnold Itkin misled me. They had me to get a lawyer for my son for guardianship. I was told that he was getting a settlement. Then I received a letter in the mail stating there was not enough evidence, that was a lie. This law firm needs to be investigated. All the documents that were sent in, all the time and waiting not to mention mental distress is not fair and should be illegal. read more

July 19, 2026. IDHR turned the two investigations into 3 total investigations. They recommend going after the Vice President who denied me medications. It's been over a year and the instigation is still going strong. This law firms evaluation of potential cases lacks attention to detail. YOU HAVE BEEN WARNED! read more

They don't allow pre-settlement loans they're gonna make $80,000 off of my case and they can't take a two minute call by any employee of the firm to confirm they represent me so I go through my lymphoma or leukemia I can't work I don't have bad wishes for them. The hatred goes much deeper than that. read more

I worked with them for over a year then was told it would take an indefinite period of time to achieve a resolution and would certainly be years, when that is not the industry standard for the type of case I had. read more

I am extremely disappointed and upset with this law firm. How does an attorney receive more money than the actual person who was hurt and suffered? That makes absolutely no sense to me. The settlement is supposed to help the injured client recover and move forward, yet somehow the attorney walks away with more money than the client. On top of that, attorney fees are taken out of the total settlement amount first, before the client even has a chance to see what remains. Why aren't the medical bills and necessary expenses paid first, with the remaining balance then fairly divided? Instead, the client is left with far less while the law firm profits the most. I trusted this firm to represent my best interests, but instead I feel misled, overlooked, and taken advantage of. The lack of transparency regarding fees and the final distribution was extremely disappointing. Clients deserve honesty, fairness, and a clear understanding of where every dollar is going. I strongly encourage anyone seeking legal representation to ask detailed questions about attorney fees, settlement deductions, and payout structures before signing anything. No injured person should walk away from a settlement feeling like the law firm benefited more from their pain and suffering than they did. read more

Lack of communication. Nothing they advertise or the fake reviews are really what they do. They bait and switch attorneys on you. We worked with one attorney for 5 years, when trial date showed up? He disappeared and sent Jr Attorneys who were clueless and couldn't fight their way out of a box. It was a disaster. Corey Itkin lied to us and we found out he was at a party that day and just blew our case off. If you're not going for billions? They dismiss you. If a case does win millions or billions? They take over 70+ percent. Scammers or Scumbags, pick your poison! RUN from this law firm. They are greedy, rude and dismissive. read more

Took 2/3 my mentally ill son's settlement after 15 years waiting for it and won't return emails about supposed additional administrative funds to be paid. Should have gone with another reputable firm. read more

My husband has passed away! These rude assistants give the run around and play ridiculous games and leave you hanging. They don't care about their clients, it's a numbers game. read more

No transparency, is skimming every dollar they can from clients. I mean I thought they were ambulance chasers but still thought they might stick to their agreements but they are doing what ever they can to keep the lions share of peoples settlements. If I even have another case I'll use a real lawyer and not Saul Goodman. read more

IN A NUTSHELL WHAT TO EXPECT. You will never actually speak to a lawyer you will be transferred to third-party people who have nothing to do with your case. First transferred to a third-party company that takes a message for the law firm.. then another third-party will respond to you and they sound like they live in the Philippines. Then they will request your medical records of which I sent in, but I don't think their "medical team" is legitimate. As I had some foreign people in the Philippines, tell me that my medical records did not state I had cancer. I have 90 pages worth of medical records stating on every single page that I had cancer. I have doctors that sign off for me. I do not recommend signing anything with these people find a real lawyer if you want to be a part of the round up case Signed A Cancer survivor read more

Arnold & Itkin stole nearly all of the claimants Risperdal settlement funds making up excessive and inflated fees. They stole from claimants who were minors and adults with disabilities. They also withheld 30% of the 1.1 billion dollar settlement in a phony group holdback $330 mill dollars the victims will never see I believe they used those funds to invest and earn interest. Despite numerous complaints to the Texas bar they won't even investigate or hold the atto accountable the FBI or DOJ need to help us are voices will be heard. read more

Great service and prompt attention awesome attention to detail would def be giving a reference read more

I ask this firm for help after an 18 wheeler accident. I am now homeless , broke and living in my trucks and in worse shape than I was and this firm does not fight for you. They leave you hanging for weeks while your in pain just to tell you you need a simple form to move forward. That's a rip off and cost you thousands of dollars because they refuse to communicate with each other or it's on purpose. read more

Do not hire this firm. They are scam artist to say the least. My son was hurt in a bad boating accident. One a 1 million dollar law suit which was split between another victim. The other victim, got her settlement through a different attorney in 3 weeks. This was 4 months ago. My son has repeatedly tried to contact his attorney with this firm, Trent Sheldon, and has only been able to reach him 1 time and that was only having to ask if we needed to get a different attorney to sue them to get his money. He was told his case would be finalized by the end of the week and that was 3 weeks ago. Still nothing. My son has called and text his attorney with no response at all. Seems to me they are thieves and have stolen the money he has coming to him. What is worse, we just found out Sunday that his boy may have bone cancer and we can't afford his care. This money is needed badly. Jaon Itkin or Kurt Arnold you should be ashamed of yourself. God has a special place in hell for people like you. read more

Been months. No updates on my case on behalf of my sister. The jury is still out so to speak.

They refused to hear my father's case because my father is over 80 years old. They wouldn't even talk to me, "it's policy". They have no respect for the older generations and wouldn't even listen. read more

Amazing attorneys willing to go to trial. 6 star all the way. They did an amazing job for us with a hard case & won! Professional staff & firm. read more

My son has had a risperdal claim stuck in litigation for years regarding a risperdal claim. I received an email from Arnold and itkin telling us that they were trying to get in contact with us regarding his settlement offer. But once we got in contact with the law firm we were told that there was no settlement offer as stated in the email and that they were only requesting us to send photos of Justin'injuries. They mislead us. They lied to us by telling us that they had a settlement offer for his claim. Told us that the photos were sent to Johnson and Johnson and that they can't even tell us if he will even receive any kind of settlement at all. read more

Never have any answers same script each time read by a Indian woman and would not transfer me to the lawyer even though the lawyer told me to tell her.She swears she has All available information but she can't tell me where they filed my suit like which state or city and didn't even know about it being filed in the court already.Thats why I wanted to talk to the lawyer.These people who said they know their lawyers and can talk to them anytime are full of shit . read more

This is a continuation of my previous complaint. As with my last complaint l, I rate Arnold and Itkin at a negative 5 stars. I had to check at least one star for this complaint to be published. A and I ARE A VERY UNETHICAL, NON - CLIENT FRIENDLY FIRM. WILL NOT LISTEN TO OR ACT IN THE BEST INTEREST OF THE CLIENT THEY ARE BEING WELL PAID TO ASSIST. I called the actual firm this time instead of the call center number we are supposed to use to talk to the "robots" reading from a script. My call was inquiring about not receiving any communication after the 3 week deadline I was given at my last phone call. I explained that my son was in group 8. I questioned why he was group 8 and not group 1 or 2. I was told each group was randomly picked. I do not believe that for one second. I then said that I have seen in chat groups that a large part of group 8 have received their notice of amount to be awarded, signed the offer and have had the check delivered to their home by fed ex. I questioned why the entire group 8 had not gotten correspondence as I was previously told would happen ( the entire group 8 had to have all paperwork complete, and the information to include the amount to be issued would be sent in one big mailing). The differing stories ( which is normal for AF) and the never adhered to timelines and instructions given with every call center robot is infuriating. They change the script with every episode of not keeping a stated timeline or follow through. I was told that Trent's case was handled by multiple lawyers. So now we are put on yet another 2-3 week extension while AF is waiting on the records from all involved firms to be sent to them. I was livid. I asked how my son's file contents were scattered throughout multiple offices instead of a single folder. I asked how his private medical info and pictures of a minor child half dressed were not accounted for? How does that sloppy record system maintain confidentiality? I reminded the rep he was a minor child in most of the half dressed pictures that revealed his enlarged breasts. Highly inappropriate for public viewing. How could any lawyer look at his case without having a complete file. She did not respond. She gave another 2 to 3 week timeline. I told her timelines with AF are useless as they are lies to pacify clients. She again said 2-3 more weeks to get all the paperwork together and then evaluate his case for an award determination. Then the all too familiar gaslighting. Instead of taking responsibility for the poor service they change the conversation to me being inpatient and rude. Then I always get "he is not the only one that is ...... whatever the screw up of the week is. I always bring it back to my concern is only for my sons individual case that I am paying a lawyer to handle. I again asked to be transferred to an actual lawyer and get the "they cannot do any more than I am". I have not talked to an actual lawyer the entire 12 YEARS from the initial filing of the Risperdal case. What recourse do I have? Who is the entity that is in charge of ethical lawyer practices in Texas that can do something about this situation? I looked at BBB complaints. The complaint was stated and it was followed by a "we did everything right" explanation from A and I. Most complainants followed with a statement saying they disagreed with the reply from A and I and nothing was done beyond that. Who has the power to do something, will not cow tail to their gaslighting and will empathize with the actual client that has suffered for MANY years? Who is the receiver of the multiple years of interest that is paid to Arnold and Itkin because of the years of dragging their feet and not issuing the actual client their due compensation? Does the fee for service decline with every episode of unethical service? I have seen entries on social media from multiple clients that have received their compensation and are getting close to getting the funds that were held back. It is only fair and just that my son is charged less for services provided at a much lower quality than others with the same gynomastia diagnosis. These clients were able to escape the emotional trauma from bullying much sooner than my son. These clients or their guardians had to devote much less time to multiple calls where they were rudely being exposed to lies and broken promises, gaslighted without recourse or being transferred for a conversation with an actual lawyer. My time is just as valuable as the call centers robot delivered script. I cannot say enough negative about A and I law firm and the unethical, unequal and deceptive practices that A and I consider normal business practice with the end result of a very large bill to the client. read more

This is an ongoing nightmare on very strong case that was turned into a circus act with mistakes that's leading to me getting pennies while they have people they made me sign a loan from there finance company to get THERE Doctor $20k for a 10 min screw removal that workman's comp would pay for. And the loan doubled every 6 months so the loan I'm paying back upwards of 80k. They fired the first lawyer I had because his mistakes and gave me a lawyer who don't even own a suit yet. Who wouldn't come down off 5 million in mediation . Cane down to 350k without a trial. And I don't think they are giving me any. And they won't return calls very depressing and sad outcome for injury that was negligence of employer. And I'm left out read more

Hi my name is John Buford got hurt offshore 5 and a half year's ago this firm will never get me to send them there they play you I had major back surgery cut on my stomach and my back I didn't get anything I didn't meet the lawyer until 8 pm the night before going to court poor service I will never get them again. read more

Website describes verbal agreement cases...was transferred to a very rude representative informing me to look somewhere else because they don't practice cases of verbal agreement even though there web page says different...her tone what made me post a review read more

won a settlement but they sent me a unverified check so couldnt get my settlement funds. called them to try to talk to someone about my funds and they said id get a call back. waiting almost 24 hours and called them again at 3pm but then was told their offices close at 5pm okay so if its 3pm how are your offices closed? Definitely going to suing read more

Hello I hired these firm to help me with a lawsuit against Johnson and Johnson for. The drug that gave my son female breast after finding out that Johnson settled the law suit I called and was told that I need to wait that the judge gave Johnson till 3023 to pay all client but the problem with that is other that I met have already been paid when calling I was give wrong information out my son file and when I told the young lady I would like speak with the lawyer on my case I was told that I am not allowed to speak with him and if I leave my number he would call me back this was August at that time we were homeless and I ask if I could get a loan from the lawsuit and was told that the law firm doesn't allow you to due so . I need help because I believe I have been scammed ​ read more

They handled a personal wrongful death suit against the Burlington Northern Railroad. At the last minute, actually during arbitration it went into a class action suit. That I agreed to. Reason being, it would give the law firm more bargaining power for a better settlement. That is what the lawyer told me. Well, in my case I got screwed. Ended up being a 75,000.00 settlement of which after they took everything they wanted, I ended up with $17,525.00. A far cry from what it should have been. They are crooked as they come. I didn't even hire Arnold & Itkin but was passed off to them by the law firm JonesGranger of Texas as well. Arnold & Itkins 33.33% was, $24,997.50 which included monies to other lawyers. Then, their expenses were $32,477.45 which after talking to a different lawyer I was told that their expenses seemed high. I spent almost a year after the settling trying to talk to anyone at the firm. But after one initial phone call from their office, my calls were sent to different voice mails and never returned. It took over a year to actually talk to the lawyer who handled the case. His name was Trevor Courtney. I finally got to talk to him in August 2024. Their communication was horrible. All they care about is getting any kind of a settlement so that they can take most of it. God has a very special place in hell for Mr. Trevor Courtney and the acting partners in this law firm. I settled for this little tidbit of a settlement as I just couldn't go on any longer trying to get them to do the right thing. You can't force people to do what is right or to be good. This company is morally corrupt as far as I am concerned. Arnold & Itkin represented 7 other individuals who were suing the BNR and who were involved in this class action suit. I wonder if those people got ripped off like I did. I wonder how many of them lost their loved one due to neglect by the railroad? Arnold & Itkin did not represent me or my husband fairly not at all. All they did was take...............God will deal with them in the end. read more

This company is truly unprofessional. I submitted my contacted information and explained that I need to speak with an attorney to discuss possible options. I had a legal assistant reach out to me and requested to see the information so the attorney can advice me possible solutions. She contacts me after two days and informs me on my VM that the attorney will not represent me and did not provide a reason. I reached out to her time and again. I left VMs with the receptionist, called her directly and was told she has stepped away from her desk or is at lunch. I finally got a chance to speak with someone and she hunt the legal assistant down for me. When I finally got a chance to speak with her, she informed me that because the compensation earned will be low, it's not worth the attorney time to deal with the case! This place is hideous! It's unprofessional! They should shut down. read more

This company from Houston, Tx swooped in to Reading, PA looking to get rich quick off of the absolute devastation in our community shortly after our candy factory exploded due to what is believed to be a gas leak. Our community is horrified at their level of ignorance, insensitivity, and absolute lack of ethics. The ad featured a FIREBALL. This is not ok. I would definitely think twice before hiring them if I were you. They care only to get rich off YOUR misery. read more

five years Michael Darling has been "working " on my case against the Union Pacific RR and have talked to him twice can get no info from this firm about my case I will never give them a good rating. This will never be settled a waste of time to contact them. read more

My claim has been filed and I haven't got no updates no progress no nothing and it's been 5 years I've been going on with this company I've lost everything in my life now but I have left is life thanks for your help really 2019-2023 Noah why read more

This is all you'll get in the end using them: A duffle bag for Christmas. Not sure if this was a joke or a slap in the face really? I mean of the $375,000 settlement they got literally my cut: A duffle bag with Arnold & Itkin on it and $0.00 I'd suggest someone better. read more

Completely useless as far as the roundup case goes. No communication, no progress on the case. They just collect your information, validate that you qualify and then do nothing. I assume they are waiting for some other firm to spend millions on litigation and then jump on any award they get. It's clear they aren't do anything on this case at all. Go elsewhere for this particular case, as this firm is obviously not an active litigator. read more

This is a great firm with a hardworking team. They work to get their clients the best results.

I got this lawyer Alec and he was no help at all I tried to fire him a couple of times and wasn't able to everything from the begining just was not what I expected I didn't agree and still managed to close my case with out my consent took 3 years later ..1 year to just get the money he got after he closed without me I tried to hire another lawyer no lawyer would talk to me with him being my lawyer, my settlement he was trying to only give me 1%. I cried for all the crap I went through harassment and plus embarrassment. and still did nothing that I wanted I wanted to go to court he said no I would loose . He also paid for my work bills idk why? it seemed he was on my job side than my side at all and I mentioned it to him. my medical bills were so outrages he said my 3 reg check up, MRI and x-ray , 2 anatastisa with 2 shots saying my bill was 100,00 alone no therapy nothing else my arm was dismissed with everything else . I paid for my own gas all he paid for was my motel room when I went to Houston , 3 zooms , 2 Odessa trip , 1 Midland trip all my money .. so disappointed idk who to complain to.. a lawyer that isn't interested in his client but money hungry . had another lawyer jump into my zoom he had no clue about my case what so ever ridiculous at the end you don't fight your company you end of fighting ya lawyer so sad very disappointed I lost out so much money days of work no pay a nightmare from hell, he kept 97% of the settlement. without my permission I wrote him letters and messages he knew I did not approve or agree to anything he did for me. I do not recommend at all . know your lawyer and if he really is working for you and not just the money, at the end make sure you keep documentation. when I told him I wanted another lawyer said no one would take my case . scammed by Alec he is no good as a lawyer to help out his client all he is there to do is put money in his pocket I cant talk for the others just my experience with him.. at the end it's just a fight with you and lawyer . alec paradowski I now see all the reviews I should of seen before and I never would of picked this firm or at least new to fight harder... charged me advances and expenses and they didn't pay but 2 night in a motel when in Houston he is a cheat becareful choose wisely sincerely.. lilia ponce read more

Never felt represented, in fact I was kept away from my own trial - the defense then stated I only showed up one day to testify and the last day to hear the verdict, making it look like I wasn't involved in my own case and was just looking for a check. A & I kept me away from court. This case has gone on for almost 4 years and now? I'm stuck with half a million in medical bills. So many times I tried to get information, participate in my trial to only be told "nows not the time" You get told a certain attorney is assigned to you then it's bait & switch. I had 2 very young attorneys who were eaten alive by the defense. My jury? A bunch of kids under the age of 30. Definitely NOT a trial by my peers. I'm older and could see these jurors knew nothing about retirement, life planning, insurance fraud, medical bills, wage loss or life expectancy. I'm literally left broke and broken. Medical care is impossible now with the staggering bills I have. The "No matter what" in their advertising? Does NOT exist! You'll get a tote bag at Christmas and a hat. Definitely not going to pay your medical bills, lost wages or pain & suffering. RUN, RUN, RUN!!! read more

Dont waste your time on this group for the roundup lawsuit as I've heard absolutely nothing since I got their packet and hiring them. Do your research extensively and find one who's actually worked on the lawsuit and have payed out as I've seen nor heard anything about the case. read more

I had hired them a year ago when my husband had a injury. Anytime I wanted info I had to call them . They never once tried to call me and then after a year i get a "FORM" letter saying they could not take the case. No reason for it Just a letter with a stamp signature. read more

I read a lot of the reviews and noted that Jason I. Which I assume is Mr Itkin, but I may be wrong, only commented on the positive reviews. I believe if you are in business to HELP people, then you should respond to the negative to see what can be done to resolve the issue. I, too, saught out their help in the round-up case and it has been 5 years. So far , as with others, I speak to only a receptionist who gives me a generic or standard answer. I received a letter last year stating that nothing was moving forward at that time, but that 2023 and 2024 will hopefully bring results. I was praying I had put my hands in the right basket, but it appears that is not the case. I have 3 forms of cancer and have been undergoing treatment. Within 11 months of my diagnoses my middle child was diagnosed with Leukemia. Has also has skin cancer as I do. I am very reluctant to send him to this company and am wondering how I can change lawyers. I am buried in bills and live on my SS. Thank goodness I receive help with the state with Medicaid and food stamps or I would not be around to tell the tale. And to have the firm take more than 40%, which is a lot in and of itself, is diabolical. I will not recommend them and will be glad to spread that concern near and far. read more

Great service. They take the time to listen to you and all of the details. They don't rush you and make sure you feel comfortable before leaving the office. They thoroughly explain your options until you understand and are sure of your decision. It's easy to contact them at any time. They are very professional and friendly. I highly recommend. read more