I went here with a small group to celebrate a friend's birthday party. Noticeable even before…read moreentering the bar was the music, the main attraction of this establishment. There was a 3€ entry fee/coat checking. The steam themed decor was scant, at best, and the service was lackluster. Many of us did not get drinks for half an hour.
Despite the music (the live DJ was on top of his game) this bar receives a 1 star due to an inexcusable flaw and service policy. While at the steam bar, I wanted to take a break and use my steamer (an electronic cigarette.) They do not have a smoking room, so smokers are to go outside. I went to the coat-check with my ticket, (late October in Helsinki), and told them I'm going to step outside and return.
I was informed of a policy they have, not to return jackets but instead to loan out a thin 'blanket' to smokers. Not only was I adverse to the idea of sharing a blanket with every previous bar patron who wanted to step outside, but my personal vaporizer was in my jacket. When I informed the two people at the coat check of this, I was told that I "could go buy cigarettes at the bar."
After making it clear that I want my vaporizer from my jacket and that I do not want to buy cigarettes, that the purpose of me having a personal steam machine is to prevent me from smoking cigarettes, they agreed to release my jacket to me. At a cost of an additional 3€. This is not a joke, and after being polite more than long enough I even began to argue the point of jacket extortion to no avail. I was told "every time I want to touch my coat, it will cost an additional 3€. As a line formed behind me, I eventually told them that I'll take my jacket, and pay the fee upon return. As a matter of principle I did not return, and missed the rest of my friend's birthday.
This bar had a lot of potential, but poor hygiene, rude staff, greedy management and terrible rules made creating a yelp account worth the effort.
