Is been 17 day since I was denied housing in this place because they said I had a fake service dog certificate and they haven't reimburse my money almost $ 1,700.Dollars stay away from this Discrimination hub! Full of excuses and giving me the runaround thank's for nothing! #servicedogs read more

ARIUM Emerald Isle - Apartments Near Me - Ft. Walton Beach, Florida

Would not recommend to my worst enemies. Let's start off with the rent. Rent is way too expensive for what you get. They fooled me with a unit that was being "refurbished" so I thought it would look better when move in date came. On move in date only thing that was changed is the carpet was removed and the dirty walls were painted over. Maintenance was terrible. My dryer was slightly broken and it took two months and eventually it to break for them to come fix it. There are a lot of hidden fees that you don't know inform you on when you sign. You pay a pest control fee but pest control only comes once every 3 weeks. The apartment is infested with roaches. They will complain about window units and stuff being stored on the balcony but will have broken washer and dryers outside in the breezeway for months at a time. Bottom line Coastline claims it's a luxury apartment but in reality it's closer to section 8 housing. Stay away read more

ARIUM Emerald Isle - Dead roaches - Apartments Near Me - Ft. Walton Beach, Florida

DONT. WASTE. YOUR. TIME. AND. MONEY. I wish I could leave zero stars. Current tenant moved in end of February 2021 and we already can't wait to leave. Not from this area so we were not aware of how ghetto it was , we hear gunshots regularly at night. ridiculously overpriced 1300 for a one bedroom , DEFINITELY NOT LUXURY inside nothing is stainless steel or anything like that the appliances are old white appliances and cheap wood cabinets , this is literally an old hotel. The stairs to our apartment have actual holes in them and are rusting away. we have had problems with stuff being broken since literally day 1 , took them 2 months to replace the broken dishwasher that was broken when we moved in & to fix the kitchen sink leak also from day 1 move in also took 3 different visits to get it fixed, since then the microwave handle has broken , the bedroom ceiling fan looks like it's going to fly off the ceiling when turned on higher than the lowest setting and was supposed to be replaced when we first moved in , still there, maintenance guy claimed they put an order in for a new one ... 8 months later still no word on it. The door to the patio doesn't lock (when asked about it getting fixed maintenance made the remark "I don't think anyone is gonna scale the balcony to come in" we live on the second floor), screen door is stuck on its track , half the vertical blinds are stuck , mold on the windows & carpet under the bedroom window gets wet when it rains (they tried to say it was all condensation and we just need to wipe the windows, wrong. My husband and I have lived in Florida all our life & have never had problems with condensation on the windows to the extent of puddling the floor, We looked at the window from the outside and there's a big gap where the window frame is bent off the wall , the pipes in the walls vibrate so loud it rattles the doors when closed if you hang any pictures up expect to hear a constant rattle because of it , two shelves have broke, the washing machine randomly leaks (and no I do not over load the washer), the dryer doesn't catch lint in the trap it just gets tossed all in our laundry , gnats & roaches are a serious problem we keep our apartment very clean, no food is ever left out so it's obvious it's a bigger problem within the apartment building & every time I put In a work order for pest control it gets ignored , literally ignored. Last work order I put in for pest control they responded by putting a flyer on the doors that requested it calling out specifically which apartments requested pest control on the title of the flyer (embarrassing & unprofessional) claiming we would have a pest control tech come the upcoming Friday and that never happened no one ever came to spray and no one notified why , since then I've sent in two more pest control orders with pictures of the bugs and I still have not heard anything from anyone it's been a week,, the kitchen sink sprayer is clogged and the sprayer attachment fell off , no point in calling maintenance they never actually fix anything and if they show up they always seem to slip in a smart remark. Had to call them about a leak in our kitchen coming from a vent on our ceiling , the leak was heavy enough that I had to put down a towel and a pot and I had to empty the pot 3 times. Called at about 3:30 , they close at 5, and the guy said "glad it wasn't a big problem at 'Four' o clock" before leaving. I'm not an idiot I understand sarcasm. They stopped the leak and said they would be back the next day to spray the ceiling so the water stain wouldn't spread and continue to stain , never came back. This is how it goes every time. They also don't have closing times for the pool so if you're as lucky as we are and get an apartment right beside the pool you get to hear constant yelling, full on screaming from kids ,& loud music all the way into the night. That is actually what fueled me to write this review I am writing this at 10:43pm on a Thursday night and there are currently 5 adults and about 5 or 6 kids at the pool screaming and playing while the parents are getting drunk and laughing obnoxiously loud. At 10:43pm. PLEASE help yourself and just skip past this god forsaken place the management could care less how you're living they just want your money. I really genuinely hope this review helped some of you and steered you away from making the awful decision to stay here at Arium. read more

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We lived at EMERALD ISLE for 2 years and 2 months. Let me tell you the GOOD, the OKAY, and the BAD. OKAY: Rent is expensive. They call themselves "luxury" apartments. The apartments are actually regular, it's the amenities that they are using to qualify it as "luxury". That being said, I found the dwelling itself to be just fine, and the amenities were nice. There are THREE pools and the gym is nicer than a lot of similar apartment gyms. I think $1500 ish dollars a month is still pricey, but it's on par for the area. GREAT: the maintenance team. This is the shining star of ARIUM. ALWAYS a swift response and getting things repaired and fixed. GOOD: the office staff. There were a few minor communication issues, for instance one person might tell you one policy, then it changes depending on who you talk to next. But the office staff seems aware of this and is pretty easy to deal with. BAD: okay, hands down the worst part of living here is the other residents. They speed through the parking lot, let their dogs poop everywhere without cleaning it up, and are very loud. They have loud pool parties every weekend during the summer late into the night so remember this if you get an apartment near the pool. That being said, I think there is only so much the staff can do about these issues. Rude people are going to be rude no matter where you live. It just exacerbates it, having so many living together in such close proximity. GREAT: the landscaping. It is a very beautiful property and they hire landscapers to come out all the time and keep it that way. BAD: parking. The parking lots are small and hard to maneuver in. GREAT: location. You will be in close range to anything and everything in Fort Walton Beach, including Eglin AFB, which is about 12 minutes away. TERRIBLE: Packages!! They have a package room which continually malfunctions, to the point of actually trapping people inside. They will repair it and it will work for about 3 to 6 weeks before it breaks again. Then all your packages will go to the office and you will have to figure out a time to go pick them up. WHY DELIVERIES are not made to your door, I have NO IDEA because in other apartment complexes they get delivered to your door. This is the first one I ever lived in where they don't. Overall I would say it's a solid 3 to live here. Not the best. Not the worst. Enjoy! read more

I would NEVER EVER RECOMMEND SOMEONE TO LIVE HERE. This place continues to disappoint on new levels and they could care LESS about You. I accidentally over paid my rent by $600 in their tricky payment system, and they REFUSE TO REFUND IT.... actually the manager told me that "I should be more careful with important things".... like duh. Bit this plsce has no protocol for mistakes or error.... even though RENT CAFE SAYS THEY CAN AMOE A TICKET TO CORPORATE OFFICE TO GET A REFUND ISSUED!!! They refuse to do it cresting a hardship that is unnecessary on the month im moving out no less.... all my moving money is gone. They will refund it after I move out and they take away their fees.... they will send a check. Absolutely heartless office and office staff. May they get back exactly what they give!!!! Im so sad. read more

negative 2stars in my opinion. had a friend who was in a bad domestic situation and needed to get moved away from it. she wanted to be close to my home for convenience. she rented a one bedroom apartment and was immediately inundated with bugs. couldn't use the dishwasher because of bugs and everytime she would cook they would come out . then the upstairs apartment had a toilet leak and it came thru and started mold on the ceiling. they scraped it off and repainted the area. guess what came back after a few days. that's not a livable place to me. don't rent from them. read more

I phone right at closing time and Paige Culver couldn't have been any more pleasant and professional! Most people tend to rush you and Not only did she speak to me for over 20 minutes explaining the apartments and the fees she also was extremely understanding of my needs and was very accommodating. I was in property management for 10 years in Las Vegas and I would have given my right arm to have a leasing consultant like Paige on my team!! Kim Sumrall read more

Short version: I applied for a unit online, was called by a management team member who told me that the apartment was guaranteed mine. Not half an hour later we are told by a rude assistant property manager that they were giving the apartment to somebody else. I would take an approved application and guaranteed apartment with guaranteed move-in date with a grain of salt no matter what they tell you. Today I called to confirm the availability of a specific apartment that was listed as available. James was very polite and professional and told me yes and to go ahead and fill out the online application to secure it. I filled it out within 15 minutes and an additional 20 or 30 minute goes by, and James calls me to congratulate me on my new apartment. My wife then calls shortly after that to ask a few questions, and she speaks with Jenelle the assistant property manager who informs her that we no longer have the apartment. Jenelle ended up hanging up on my wife. I called back and spoke with Jamie who put me in contact with Jenelle about the matter who quickly lost her patience with me asking about how I lost the rights to the apartment and could only tell me that someone else also applied and that they would be awarded the residence, even though it was already guaranteed to me. She then, with a very annoyed attitude said I would receive my application fee back. That's nice and all, but I would rather have the place to live that I was guaranteed. She offered for us to apply for a different unit which would be available at a date that was too late for us. I wouldn't trust anything that the management team tells you. Don't believe an apartment is yours until your belongings are inside and the door is locked. read more

ARIUM Emerald Isle - It's not worth the heart ache. - Apartments Near Me - Ft. Walton Beach, Florida

Apartments are moldy and look nothing like the ones advertised. They will bait and switch you, showing you a "model" apartment and then move you into one that is literally falling apart. Walls are thin and neighbors are noisy. Practically no parking available. Apartments are insanely overpriced for what you get. Management is hilariously incompetent and it's like pulling teeth to get them to do anything. DO NOT MOVE HERE. Edit: After checking out the reviews not recommended for Arium, it looks like management tried to pad their crappy company with obviously fake 5 star reviews. They'll do anything they can to save face and keep people moving in, yet they won't fix the problems that will actually help them long term and maintain happy tenants that don't move out. Sad. read more

This was the absolute WORST apt I have ever rented for the low low price of 1455.00 for approx 900 sq. feet. The apt was dirty, bedroom smelled of dog. ( I don't have one), screen door was BLACK with filth and so bent that it wouldn't roll at all. Stove was from the 90's ( I'm guessing) and oven ran over 100 degrees hot. They couldn't fix it and wouldn't replace it. Dishwasher falling out of the cabinet, both bathrooms had been cleaned so inadequately that you couldn't get the brown stains out, pressure so low that you have to flush twice. ( great for my water bill) Last, but certainly not least is the BLACK MOLD. I didn't see it at first, but when my husband was deep cleaning the place, he cleaned it all with bleach, but it will come back. I was sick approx 6 to 7 months during my 1 yr lease. Doctors said that the pneumonia I got, plus migraine headaches almost every day were most likely caused from the mold. Black mold is a very big deal. It can cause serious harm to the body. (I am a retired RN). My husband's? Thank goodness, did the rest of the repairs needed in the b place. The hot water leaked 3x and they couldn't figure out what was wrong. (My hubby doesn't do HVAC work. The leaks caused a flood in my apt and they finally figured out that it was from the upstairs apt.) As administration goes, they are VERY hard to get ahold of. When COVID19 showed up, you couldn't get anyone on the phone. You would think that the Mgr or assist Mgr would have calls redirected to their "home" offices. Damonica was the only one in the office that responded, although sporadically. The good part about this place is Darrell in the maintenance crew. Be forwarned, my list of what's wrong, listed above is the short version. Oh, one more caution. When you are looking at apt, they will show you a model. The actual apt that you move into will be not so nice....not even close to what you were shown. PLEASE, Do your wallet and yourself a favor. Look elsewhere before you spend over 1400.00 a month for rent. I had a tiny apt. (2 bed). That's 350.00 a week! Ridiculous. ( I had just moved to the area and didn't know any better...I was in a crunch.) read more

ARIUM Emerald Isle - Mold - Apartments Near Me - Ft. Walton Beach, Florida

I currently live here, July 7th we had an upstairs neighbor had a pipe burst and water flooded my apartment as well. Damaged ceiling and walls. The vinyl flooring was sitting in water for had to be more than 3-4 hours as I woke up to the front half of my apartment completely flooded. I reached out about having my ceiling fixed as there is a huge hole in ceiling maybe a week after the incident. I have many other complaints but will focus mainly on this one for right now as it is now the end of august and I still have a hole in my ceiling (which palmetto bugs fall out of) I have called previously and they had said they would plan to come fix the ceiling in the middle of the week and that did not happen. I don't think I should have to call repeatedly for things that are the apartments responsibility. I work full time and am usually at work so me having to keep hassle and try to get 1 person to answer the phone is just ridiculous to me. Moving on to me trying to get into contact. It is a Monday and I've called left 2 messages the voice audio said I would get a call back within the hour. It is now passed "within the hour" so now I am resorting to making a review which a simple call back and some answers would have made me happy but I have yet to get that. I also have packages in the the Acer locker room which I am trying to get into contact with anyone at the front office to see if they would be able to do a door drop off for me as I am quarantined now for 10 days and do not wish my packages to be sent back but again I cannot get in contact with anyone and I live here. I will continue and hope that these apartments improve with there accountability, and response times. I am to the point of looking elsewhere to put money into. bc money is definitely not being put into repairs and upkeep of apartments. I will be continuing to wait for contact from you guys in hopes to find a solution to all of these issues. read more

If i could give this place a negative star i would, i lived here a few years ago and the place was absolutely disgusting! We had issues with fleas , leaks, air conditioning going out during the summer and took them almost 2 months to fix the problem. I wouldn't recommend living here... they are shady and this place shouldn't be allowed to rent out to others! read more

We love it here it's nice everything clean the apartment feels like home and the staff is great if we need something we put an order and they come really fast to fix it we are really happy here I definitely recommend ARIUM for your new home read more

I still live here so they're the best place in The world and I hope my review will give me discount on my next rent

The absolute worst apartment complex in Fort Walton Beach, this place is extremely over priced for what you get along with tons of hidden fees. I reported my A/C being broke for over a week before I fixed it myself. Living on the third floor, the roof leaks water, there's water damage to the ceiling, the amenities are out dated, only two burners on my stove work, the ceiling fans are sketchy and I've been afraid of decapitation for leaving them on the high setting. I also had a hole in my bathroom, the water pipe busted and flooded my room and the people below me at midnight one night. The pipe was fixed but I was forced to look at a disgusting hole while I lived there about my sink. I rented a 2bd 2ba with a loft for 1390$ a month...... totally not worth what you spend. I would give this negative stars if I could, this place is not worth it, STAY AWAY FROM HERE!!! read more

I have to say, when we first moved in, we were a little worried about the area! But this place was perfect for the 5 months we were there. The management team went above our expectations, and we became very close friends! This place is quiet, safe, and perfect for temporary housing. I have to say, Tammy (manager) Glory (asst manager) went above and beyond to make our visit perfect. Highly recommend read more

I moved in to FWb for work, tried this apartment, paid $160 admin fee and $900 pro-rated for 18 days for one bedroom furnished apartment. Then nightmare started. First time me and my girl walked in, place is garbage, nothing even close whats on the pictures, (the girl in the office stated that it used to be a hotel), smells like sigarettes mixed with mold, fridge was broke, blinds were broke, bathroom was disquasting, hair on the couch from some animals., and since that was a hotel, zero closet spase. You will get same closet 2X5 foot for your cloth , that is all. We requested same day to show us what else they got and started looking elsewhere. The lady in the office says that they will move us somewhere else even if we move out in couple days, same day that evening she said that not goin to happened. Do we found place elsewhere and told them we will move out by the end of the week, The lady in office said that they will refund the money and only will charge for how many days we stayed. Well, they lied again, they only returned $360, when I asked where is the rest of the money they say they had to charge extra for the dog hair left in apartment, when originaly they charge you cleaning fee of $75, so cleaning fee and I have to clean it myself and when I didnt another $75? WTF? stayed there 5 days since we got there Monday morning and left Friday, but got charged for 7 days, sales tax will never get refunded(another lie) . Over all, if you willing to stay in stinky, shitty place where management does not care, lie right in to your face, and want to loose your money, perfect place, otherwise I Would mot get even close to those crooks. They will rob you. read more

My apartment has been 80 to 90 degrees all summer, It was last summer as well. All I get is excuses. DO NOT LIVE HERE, A car is better, Under a bridge is better. They do not care about anybody. I have have floods from the unit above me twice and nothing was done at all. They are liars and will go into your unit without permission and will not even leave a paper saying what they did. read more

I'm very happy to be moving away from these apartments. I won't miss them. It's a cheap place to stay but you honestly get what you pay for. For the entire time I lived there, I had to beg the maintenance workers to fix things. The work orders we put in were marked as complete even though nothing was actually done. They literally came to the apartment and looked around and left. The only time things got fixed is either I had put in several work orders about it and they were afraid of getting in trouble by their bosses, or someone had to be physically standing there watching them work. People walk their dogs and leave poop all over the complex because the pet rules are not enforced. They allow their animals to swim in the pools even though they aren't suppose to. There is mold everywhere all the time no matter what you try to do to get rid of it. I ended up having to bleach everything in the apartment every other day to stay on top of it. For some reason, the apartments and the complex smell bad at random times and there are always roaches and spiders in the apartments even though I bleached everything, sprayed every other day, and made sure pest control was coming in as often as possible. Also, they charge for everything! When I moved in, there were raggedy broke down cabinets in the kitchen and when I asked if they could be replaced, they told me I'd have to pay a montly fee of $20 extra, if you need blinds replaced just forget about it, they either won't replace them at all or will try to charge you for them. I lived there for a year and put in several work orders for blinds and they still have not been replaced since the day I moved in. I highly recommend than military members and civilians in general stay away from this place. It is a trap! I don't even mind the drive from Navarre because I am so much happier in my new apartment. They changed management in the middle of my time at the Arium and nothing improved besides some coats of paint on the buildings and a few more flower bushes outside! I feel like they need newer management and honestly to just completely redo the whole complex inside and out before I would give a recommendation for anyone to live there! read more