I came here for x-rays after seeing my family doctor. I didn't need an appointment and was seen…read morewithin 10-15 mins. The facility is clean and very nice. The radiology department wasn't hard to find at all despite the winding hallways. The radiology staff is wonderful and very helpful. The x-ray tech had me in and out in under 10 mins and was very thorough with what I needed done. The parking lot is in the back off of Frankford Ave. The easiest way to get to it for me was to turn onto Rhawn and go through the parking lot at the bank next door. There is a chain link fence with an opening into the Einstein's parking lot. I will definitely be using this Einstein location again in the future.

This review today is strictly for the outpatient surgical services…read more Checking into outpatient services starts off slow as you have to go through the main check in downstairs. This means despite a given procedure time, you are at the mercy of the admission clerks to check you in. This can be problematic as this area checks in for just about everything from X-ray, routine Mammograms, and various other radiological testing. Once upstairs in the surgical dept. Things run a little smoother, but still in queue with all the other patients with various other docs utilizing the outpatient facilities. Despite your scheduled time the hold ups in these check in areas can cause your procedure to get pushed back and result in extended wait time all BEFORE your actual procedure. Once in the surgical area, the nurses and care team are knowledgeable and professional. That said the recovery area is small and not as nice as Abington. As for your driver, they are kept aware of your progress through a status board. They are not allowed back into the recovery area. You are informed when the surgery is complete and you get your car and meet them at the main entrance. There is also no real instructions on how to get back out to the proper parking lot for your car when leaving the surgical wait room. All that said. Despite the wait times, the facilities were clean, well maintained and my procedure went smoothly. Not my first choice for outpatient procedures but it's where my doc does his OP procedures.

I've been here since 1/13/26, yeah my year is starting of great ! When I tell you the service and…read morecustomer service I'm receiving is making my staff much better! Everyone who walks in my room greets me and ensure me that I'll be fine. The food here is fresh and sooooo tasty. You can tell there a cook in the kitchen that takes pride in every dish they send out. I'm receiving amazing and good quality service A+A+A+A+

I've been a loyal patient at ReFocus Eye Health since their original location, and I'm thrilled…read morewith the move to their new Grant Avenue space. All the staff members here are genuinely kind and attentive, which sets the tone for a positive experience from the moment you walk in. PARKING The parking situation at this new location is a massive upgrade from their previous spot--it was nearly impossible to find a space back then. Now, there are consistently open parking spots available, which makes visits so much easier. The one caveat is that the entrance requires making a U-turn onto Grant Avenue, which can be tricky given how busy that street is. It's a minor inconvenience, but the abundance of parking more than makes up for it. OFFICE/ATMOSPHERE The waiting rooms throughout the building are quite small, which becomes apparent at times. I've visited in January, November, and April, and the office frequently ran out of chairs. The wait times themselves are reasonable, but the limited seating can make waits feel a bit uncomfortable. This is definitely something they could improve on. DOCTOR INFO I've been seeing Dr. Bano for about 3-4 years now, and she's exceptional. My sister actually introduced me to her, and we're both big fans. What really sets Dr. Bano apart is her genuine commitment to finding what works best for you. She was the first doctor to properly fit me for contacts after years of visits to other offices where I was just told to stick with my old prescription. When my contacts started feeling uncomfortable in the last year. Dr. Bano took the time to refit me properly. It wasn't just about grabbing the first option; she worked through the process with me, even when my initial reaction to her first choice wasn't positive. She respected that as the patient, I know what feels right in my own eyes, and she was willing to adjust until we got it right. That level of care and attentiveness is rare, and it's why I keep coming back. BUYING EYEGLASSES HERE While shopping around at ReFocus, I had an excellent experience with their eyeglasses specialist. He has a real talent for styling and great communication skills. When I tried on frames he recommended, styles I never would have chosen myself, I felt an immediate boost in confidence. His eye for what works is genuinely impressive. However, I cannot recommend purchasing glasses here. The pricing is significantly marked up beyond industry standards. The Sophia Loren M317 frames cost $90 from the manufacturer, but ReFocus was charging $219 just for the frames. A whopping $550 for the frames and lenses combined. I found the exact same frames online for $183 total. $90 for the frames and another $90 that covered the prescription, thinner lenses, and the company's profit. They even came with a gorgeous collapsible leather case and all the eyeglasses accessories you could imagine. I also purchased a similar pair from another online retailer for just $40 with every upgrade imaginable: blue light filtering, impact resistance, thinner lenses, & fashion tint. For context on the pricing: The industry standard is a 40-60% profit margin. ReFocus is operating at 201% profit (I did the math), which is absolutely excessive. As someone without health insurance coverage for glasses, this is genuinely a rip-off. My advice: visit ReFocus to see how frames look on you in person and get the names of styles you love. Use that information to shop online, where you'll find dramatically better prices. CONCLUSION ReFocus Eye Health deserves credit for their caring staff and Dr. Bano's exceptional patient-centered approach to eye care. The new location offers superior parking, and the office atmosphere is pleasant despite the seating limitations. If you're looking for quality eye exams and expert medical care, this is a great choice. Just be sure to handle your eyeglasses purchases elsewhere, the frames and lenses are simply priced too high here to justify buying them. You shouldn't have to go broke for eye health or a good pair of glasses!

First time appointment with Dr Martinez was great. She is a highly qualified ophthalmologist.read more

In and out less than an hour. From the front desk staff, to the student PA, PA and Xray tech…read moreeveryone was so friendly and helpful! I was expected to sit and wait for a while based upon the reviews. However, my experience was the opposite and I didn't have an appointment. Checkin process 10 mins, called back 5 mins later, PA walked in the room within a few mins and then the xray tech within minutes of them tell me she'd be in. Overall a great experience especially when you're not feeling well!

Local urgent care near my house awesome staff and great doctors. I recommend this over emergency…read moreroom any day:

This review is specifically of one of your phlebotomy techs at Jeanes campus after 12pm- Elca- who…read moreI had the pleasure of working with today when I was in for lab work. Elca was thorough, organized, asked me questions about my insurance to confirm information and was a great stick. She was pleasant, she was quick. This department is not always as efficient as I frequently have blood work done here and there are often long waits, lulls in taking patients back and slow and poor sticks. that was not the case with Elca. She and the young lady working the window today were very helpful and efficient.

This is my review of the ER @ Jeanes I Went to the ER…read moreFebruary 17, 2026 complaining of lightheadedness and chest pains. After triage, I was sent to a room in the ER at about 1:30 PM. I was seen by a doctor and tended to by a nurse. Approximately three hours later after waiting in that room, I was told that I needed to stay overnight for observation. I had some questions about things that need to be done in my home if, I would get my meds and if I could get some food. I was reassured twice by the doctor and the nurse that I would be getting something to eat & my meds. I wasn't taken up to the observation room until 8:30 PM. At no point between the time arrived and that time was I offered any water any type of snack etc. The nurse attending to me in the observation room told me he thought he might have some meatloaf or turkey. I told him I don't want the meatloaf maybe the turkey, then he said I don't think you really want it. I'm guessing it wasn't fresh. Wasn't until around 8 o'clock the next morning that I was actually bought some food making it 24 hours since I had any food in me. The hospitalist Dr.Lacombe came to see me shortly there after. She wrongly stated that I was taking metoprolol for anxiety, which I wasn't. She said I would have to contact my PCP to get a new anxiety medication and then I should stop the metoprolol immediately and double up on the lisinopril. My PCP, Dr. Charles Wasserman confirmed that. I have tried to get that wrong information regarding my discharge notes to be corrected. I have spoken to Amy in Jeanes Advocacy who referred me to write a letter to Nora Mcann, which I did, but I haven't heard anything back yet.

Would not come here again. If I can give them a 0 I can. The waiting time is insane. I paid out of…read moremy own pocket and was there for mad hours! 10am - 2pm ! That's insane.

the service sucks and is slow they have people waiting hours for no reason they just sit around on…read morethey're phones

Dr Brand is the best understanding and compassionate. He was my Dr from the beginning of his career…read moreand if I had not moved so far away he would still be my Dr. To this day I have not found anyone even close to his expertise.

My first time in. I saw the nurse practitioner, I had to change because my old one did not take my…read morenew insurance. I like to be one and done so the amount of specialty people they are sending me to is extreme. The staff is nice and accommodating, just wish I could have gotten it all done. These co pays are killing me. :)

They were great, they made me feel very welcomed and calm, they definitely explained everything…read morevery well to calm my nerves definitely would recommend

I came here yesterday to get the implant for birth control, and the service was absolutely great…read morethey were supporting. They made sure I understood the procedure. They were also super nice to me. It was a quick process and everyone was super polite and patient. It was actually a very good service from everyone that works there I had also made a phone call to make sure my appointment was in the system since I made an online appointment thru PPDirect . I was hesitant because of the other reviews but decided to come anyways and the other reviews I've seen on this place are very wrong to the experience I had since I was treated so nicely by all of the staff, even the guy who picked up the phone when I called was super nice to me. It was efficient and just a top tier service. And just to add more to this, I asked for someone to hold my had during the insertion of the implant and I must say that was an a professional level hand holding, and also I didn't not need to hold her hand because the insertion was very painless I didn't even notice when they were done. (They gave me and ice pad to take home and use) Don't be scared to come here because they are super nice, gentle and caring.

They didn't ask for my copay, I got a bill in the mail when I could of just paid it there instead…read moreof making an online account. Once in the room, it was not clean or wiped down. There was also a drop of blood on the floor. I saw some nurse practioner who diagnosed this picture as hives. Not happy

As a 10 plus year patient. This past weekend the care was not professional minus the front desk…read morereceptionist that has been there for some time she is always very welcoming, However the new staff a MA didn't get her name short with reddish hair and the Doctor Tom weren't!!! you were rushed through not greeted with kindness made to feel like your brothing them for coming to Urgent care... Incomplete examination was giving and had to return to a different Urgent care to be properly diagnosed Guys it's called Urgent Care Not Rushed Care!!! Not sure if this a preference issue or not!!! Do better we are all human!!