I came here for x-rays after seeing my family doctor. I didn't need an appointment and was seen…read morewithin 10-15 mins. The facility is clean and very nice. The radiology department wasn't hard to find at all despite the winding hallways. The radiology staff is wonderful and very helpful. The x-ray tech had me in and out in under 10 mins and was very thorough with what I needed done. The parking lot is in the back off of Frankford Ave. The easiest way to get to it for me was to turn onto Rhawn and go through the parking lot at the bank next door. There is a chain link fence with an opening into the Einstein's parking lot. I will definitely be using this Einstein location again in the future.

This review today is strictly for the outpatient surgical services…read more Checking into outpatient services starts off slow as you have to go through the main check in downstairs. This means despite a given procedure time, you are at the mercy of the admission clerks to check you in. This can be problematic as this area checks in for just about everything from X-ray, routine Mammograms, and various other radiological testing. Once upstairs in the surgical dept. Things run a little smoother, but still in queue with all the other patients with various other docs utilizing the outpatient facilities. Despite your scheduled time the hold ups in these check in areas can cause your procedure to get pushed back and result in extended wait time all BEFORE your actual procedure. Once in the surgical area, the nurses and care team are knowledgeable and professional. That said the recovery area is small and not as nice as Abington. As for your driver, they are kept aware of your progress through a status board. They are not allowed back into the recovery area. You are informed when the surgery is complete and you get your car and meet them at the main entrance. There is also no real instructions on how to get back out to the proper parking lot for your car when leaving the surgical wait room. All that said. Despite the wait times, the facilities were clean, well maintained and my procedure went smoothly. Not my first choice for outpatient procedures but it's where my doc does his OP procedures.

Dropped my husband off today at 5 am for a urinary issue. He was discharged around 10 am no meds…read moregiven for the pain or infection. Given a Catheter with no care instructions. Hour later he began to bleed and more pain went back to the ED to find out not only did they not register him properly from the 1st visit but we waited 3 hours to be brought back to another waiting area with other people waiting told it was fast track. I also work in the medical field but the wait time for something that was done at the 1st visit is insane. We need to do better for patients. Needless to say we left without being seen the 2nd time

First time appointment with Dr Martinez was great. She is a highly qualified ophthalmologist.read more

I've been waiting 6 weeks for them to do the paperwork needed for my prescription. I've called them…read morerepeatedly as has my insurance company. No one answers the phones or returns the calls. Was told they have a sample of the medication but still hasn't been given to me. I have an appointment here today and will never return there again nor do I recommend anyone else using them either. Apparently doing the job they get paid for takes too much effort. I finally got a sample of my prescription and they eventually did what was needed to get my medication. Decided to give them another chance since I've already started there-stupid on my part. The appointment went well and I thought the doctor did a great job, right eye done,Next appointment one week later. I rush to get there because I didn't want to be late. All is going well and I'm taken back fairly quickly. I'm sitting back there close to an hour when I ask if it was going to be much longer, I'm told that the patient before me is going to be a "minute" and there's someone after that, then me. So we're talking at least another hour after waiting almost an hour already? I give up and decide to leave. Stop at the desk to get my $40.00 co-pay back and was told that I couldn't get it back..Really? you did nothing. he tells me he will reschedule me and I tell him that is not an option as I will never be back. Finally get my co-pay back.. I should have stuck with my original thoughts on this place-they simply don't care about their patients, it's all about the money. They overbook, then you are made to wait. The doctors are pretty nice but most of the staff act as if you aren't standing there in front of them. No one answers the phone and good luck trying to get them to do the needed work for your prescriptions if you need one. Patient time isn't important to them-it's obvious it's all about the money, Run, don't walk to any other place!

In and out less than an hour. From the front desk staff, to the student PA, PA and Xray tech…read moreeveryone was so friendly and helpful! I was expected to sit and wait for a while based upon the reviews. However, my experience was the opposite and I didn't have an appointment. Checkin process 10 mins, called back 5 mins later, PA walked in the room within a few mins and then the xray tech within minutes of them tell me she'd be in. Overall a great experience especially when you're not feeling well!

Local urgent care near my house awesome staff and great doctors. I recommend this over emergency…read moreroom any day:

This is my review of the ER @ Jeanes I Went to the ER…read moreFebruary 17, 2026 complaining of lightheadedness and chest pains. After triage, I was sent to a room in the ER at about 1:30 PM. I was seen by a doctor and tended to by a nurse. Approximately three hours later after waiting in that room, I was told that I needed to stay overnight for observation. I had some questions about things that need to be done in my home if, I would get my meds and if I could get some food. I was reassured twice by the doctor and the nurse that I would be getting something to eat & my meds. I wasn't taken up to the observation room until 8:30 PM. At no point between the time arrived and that time was I offered any water any type of snack etc. The nurse attending to me in the observation room told me he thought he might have some meatloaf or turkey. I told him I don't want the meatloaf maybe the turkey, then he said I don't think you really want it. I'm guessing it wasn't fresh. Wasn't until around 8 o'clock the next morning that I was actually bought some food making it 24 hours since I had any food in me. The hospitalist Dr.Lacombe came to see me shortly there after. She wrongly stated that I was taking metoprolol for anxiety, which I wasn't. She said I would have to contact my PCP to get a new anxiety medication and then I should stop the metoprolol immediately and double up on the lisinopril. My PCP, Dr. Charles Wasserman confirmed that. I have tried to get that wrong information regarding my discharge notes to be corrected. I have spoken to Amy in Jeanes Advocacy who referred me to write a letter to Nora Mcann, which I did, but I haven't heard anything back yet.

0 Stars! Worst experience I've ever had with a hospital. My 82-year-old mother has been in there…read morefor over a week, after being discharged the week prior to that. Every day we are told a different story about her sickness, plans to treat etc. Their own hospitalist (Dr. May (sp?) admitted that it is beyond ridiculous at this point! My mother is scheduled for heart surgery tomorrow and the urologist treating her had no idea she was even having it done! They claim they treat patients by having a team meeting about patients, yet the doctors in the same practice have no idea what their counterpart has said to the patient and family, or information given. Scary, scary place. STAY FAR, FAR AWAY!

The ladies at the front desk were awesome and respectful. I walked in, told them my reason for the…read morevisit. They had me sign in and wait. It took me about an hour and a few minutes to be seen. The nurses were amazing. Overall, the expected wait time is from 1.5 hours to at least 2 hours.

Would not come here again. If I can give them a 0 I can. The waiting time is insane. I paid out of…read moremy own pocket and was there for mad hours! 10am - 2pm ! That's insane.

Dr Brand is the best understanding and compassionate. He was my Dr from the beginning of his career…read moreand if I had not moved so far away he would still be my Dr. To this day I have not found anyone even close to his expertise.

My first time in. I saw the nurse practitioner, I had to change because my old one did not take my…read morenew insurance. I like to be one and done so the amount of specialty people they are sending me to is extreme. The staff is nice and accommodating, just wish I could have gotten it all done. These co pays are killing me. :)

They were great, they made me feel very welcomed and calm, they definitely explained everything…read morevery well to calm my nerves definitely would recommend

I came here yesterday to get the implant for birth control, and the service was absolutely great…read morethey were supporting. They made sure I understood the procedure. They were also super nice to me. It was a quick process and everyone was super polite and patient. It was actually a very good service from everyone that works there I had also made a phone call to make sure my appointment was in the system since I made an online appointment thru PPDirect . I was hesitant because of the other reviews but decided to come anyways and the other reviews I've seen on this place are very wrong to the experience I had since I was treated so nicely by all of the staff, even the guy who picked up the phone when I called was super nice to me. It was efficient and just a top tier service. And just to add more to this, I asked for someone to hold my had during the insertion of the implant and I must say that was an a professional level hand holding, and also I didn't not need to hold her hand because the insertion was very painless I didn't even notice when they were done. (They gave me and ice pad to take home and use) Don't be scared to come here because they are super nice, gentle and caring.

I got there the minute it was open due to an illness I was experiencing. Everyone working there was…read morevery kind, understanding, and very helpful. I was not rushed while in the exam room and they took their time while throughly assessing what I was experiencing. I would recommend this location to others.

They didn't ask for my copay, I got a bill in the mail when I could of just paid it there instead…read moreof making an online account. Once in the room, it was not clean or wiped down. There was also a drop of blood on the floor. I saw some nurse practioner who diagnosed this picture as hives. Not happy