I have done about $2,000 of business with Argus each year, for the past nine years; paying for service, parts, and supplies. I had never questioned a bill and readily bought or relaced anything they said I needed. I trusted them to be the experts. Boy, was I wrong! After buying three pumps (same make and model originally installed when the pool was built) that went out just after the manufacturer"s warranty expired, the tech told me that theses pumps were junk and discontinued two years after I got my pool. He told me this because they couldn't get any more N.O.S. pumps of that make and model. I bought another recommended make/model pump. The tech installed the $700 pump and had to rewire it because I went from two speed to a one speed. I immediately noticed that my aqualink program would turm the pump on but it would not turn it off. Also, my spa blower suddenly wouldn't work. I called them back out for the aqualink issue. The tech came out and apologized for forgetting to re-program the aqualink. I mentioned to the tech while he was out that he may have also disabled my blower motor accidently when he did the re-wiring. He put an electrical tester on the motor and said that it had burned out. He said that it was coincidental that it happened after he had done electrical work. He also said that the blower was not essential for the spa to function. I told him to have the store get me a quote. The tech was out for less than five minutes. They called and said it would be $227 for a blower motor. After spending $700 for a new pump I told him I would have to wait a while. They sent me an $85 bill for a service call to check the blower motor. The original call out reason, the aqualink mistake, was not mentioned on the bill. I called and spoke with them. I explained the tech's programming mistake and my concerns with the coincidence of the "burn out". He said that he would call me back after he spoke with the tech. A few weeks later, they called me and began scolding me for not paying my bills. I reminded him of our conversation and reminded him that he said he would call me. He acknowledged the previous conversation and told me that it was my responsibility to call him after he didn't call me. I let that go and began calmly discussing the issue like adults. He wouldn't have that. He immediately called me a liar and told me that they wouldn't do business with me again. When I asked what he thought I was lying about, he hung up on me. I will gladly take my money to another pool supplier. Do yourself a favor, just go with another supplier from the beginning. This is the first time I have ever posted a yelp review, but after reading about the other's similar events, I felt compelled. All these similar poor reviews cannot all be wrong. read more

Contacted Argus this morning to find parts for my Hayward Northstar pool pump. Allen answered the phone and told me that they had all the parts that I needed. When I got there Allen asked me what the issue was with my pump and suggested that it may be my capacitor. I purchased a cap just in case. He gave me a few words of wisdom, troubleshooting ideas and I was on my way. Turns out it was my cap. Pumps works great now. Thank you Allen. read more

Bill and Charlie were unorganized and rude on the phone having me call in multiple times over a 5 day span for a time slot of an appointment only to tell me on the day of "we don't give times". However, Alan was very helpful and polite throughout the pool school session. read more

My experience so far...not that impressed. I called for them to come looks at a pool heater they installed. I made an appointment for the following Thursday (the soonest their heater guy could be in my area - I live in Corona). Thursday came, and no Argus. I called them at just after 4pm. They couldn't find the appointment in their books or even the original heater installation that was found when I called originally. Of couse I was not happy with this situation, as I had been there all day waiting. But the individual started repremanding me not to get mad at him. I explained that I was not angry with him, just not happy with the situation. He proceeded to tell me not to give him attitude. At this point, I needed to get the heater fixed and just asked when the next available date was and made the appointment. Sorry, but this is no way to treat a customer, especially one that spent $1500 on the heater originally. read more

Argus Pool Supply just opened a new location in Riverside. We were in need of a new pump and motor, so we thought to compare the prices with Leslie's pool, I'm glad we went to Argus, at Argus the pump and motor was $100.00 less and it included installation. Leslie's wanted $400.00 to install and we would have had to wait ten days. So we were so happy with Argus that we also bought a new filter and salt system. The installer Ryan was awesome. He was a pleasure to work with and did a very professional job. Thank You, Argus Pool Supply of Riverside. read more

Best pool and spa shop in Corona I buy all my products and supplies here. We needed a new motor for our above ground spa and the owner helped us out in a big way we were having our daughter and her friend in town an the spa broke an I went into there shop on a Saturday an they pulled a rabbit out of there hat an got me a pump the same day. Thanks guys read more

HIGHLY RECOMMEND THIS POOL SUPPLY STORE. Always friendly, always helpful, always ready to give good advice... Do I really need to say more?

Above and beyond excellent customer service - tested my water before they recommended a game plan (unlike my previous pool supply provider) - qualified my needs, suggested the proper chemical and didn't gouge my pocket book with unnecessary product - thank you! read more

I had terrible service. Argus came out and stated needed to replace light fixture in pool and spa, scheduled and was instructed to heat pool that morning. I heated the pool and since no one showed by 4pm I called to make sure they were still coming. They said parts did not come in so they are not coming out. They agreed they should have let me know so I would not waste my money heating pool. Rescheduled, heated pool again, they came out this time but they ordered wrong parts, second time wasting my money heating pool. They scheduled again for Sat. Called me Thur to remind me to heat pool, I called again Sat morning just to make sure, they stated good to go so I heated pool again, they just called me do not have the right parts, also when I called over a few days three times they put no on hold, they don't even give you a chance to say anything, straight to hold, and after 7 minutes on hold each time I gave up and hung up. read more

We were using this place for 13 years. Today was the last time. A few months back I noticed them trying to pull a fast one then went to Leslie's for a second opinion. Turns out it was a $20 piece and the pool was up and running again. Today was a real turning point. The prices marked was not was it rang up for. I showed Charlie that all the items were marked lower and he blew his top. He was arrogant, nasty and just plane wrong. If all the items are marked one way and the bar code scans a $15 higher price than its up to them to correct it, not explode at a customer and say its not his problem, actually sir it is!We then went to Leslie's and found the exact item for $10 less. Again Leslie's did not fail and the customer service was great. Charlie at Argus is a real jerk and Argus lost our business permanently due to his man. This is the second time in 2 months we see that the items are priced differently than what is rang up. Next trying to con us into buying a $350 pool vacuum when it's a cheap replacement piece was unacceptable. The 2 minutes it takes to drive up the street to Leslie's us much better. Hey Argus, you are doing the community no good pulling these stunts and getting angry at customers. read more

I have been using Argus Pool Supplies for years. I have a business that I run out of my backyard and it is critically important that my pool is running perfectly. They are professional, helpful and trustworthy. From chemicals to pool equipment, Argus is the best! read more

I am very pleased. Always helpful and informative. And the prices are cheaper then Leslie's pool supply. I would recommend this store and will keep coming back. read more

Wow! I've used Argus to purchase supplies since 2011. No problems there but everything else falls apart when it comes to their service and terrible customer service thereafter. We used Argus twice for service. Once to have our filters cleaned for which I paid them thereafter over the phone. The service guys don't collect checks, or credit cards right after the work is done. They want to bill??? Weird, that's their first problem. Anyways I called and paid a man named Charley over the phone. My account was charged and I didn't receive a bill in the mail. Time for another service call: I had them repipe leaking pipes. Leaks were solved however he didn't plumb correctly. Now my jacuzzi empties. Called Argus and spoke to them about it they said they couldn't find my bill. I let it go and enjoyed my pool. A couple months later i needed a pool light and they also need to redo the plumbing because my jacuzzi empites, they blew me off!! Next call: my heater went out. I called them to have them quote me and said by the way you need to fix my plumbing while you're here. They said that they never came here before!!! I said well give me the quote. The gave me a quote and said I'll have to pay COD and no credit cards. I said no problem! Came and do it. Suddenly they stopped replying back, not returning calls, leave messages, no returns calls etc. I called and I spoke to Charley again, I said I want to move forward, let's do this. Charley said that they can no longer honor my quote because I never paid them, the owner of Argus mentioned that. I said what are you talking about about, at this point I got angry. I pulled up my files and found their invoice and sent to them with payment proof of them fixing my plumbing. They got angry and said that this is the 1st time I'm bringing it to their attention and I asked them to give me the service date and I will prove that I paid them on the say of service. They never reconciled the account. This place is a joke! They are disorganized, they are unprofessional and from now on I will never spend a dime there. I ended up getting all my parts and plumbing redone. Because of Argus and their FAILED plumbing job, I now have replaster my Jacuzzi. Your store should be only for the purchase of supplies, you have no business doing any other service beyond that. UPDATE: It turns out that the plaster cracked, and now I have to redo my entire jacuzzi, due to leaks. This issue and their mistake will end up costing me thousands of dolllars. read more

went in looking for algeacide, was told to buy a certain brand because it was the best, next thing I know, it was like i poured dish soap into my pool, foam was a foot high and the pool turned green. Never happened with the home depot brand. not going back. Home depot carries higher quality products for lower prices. read more

We are so disappointed with this company. We have been going to Argus pool supply for many years. Stan Argus was a very nice man who truly cared about his work and customers. Since Stan passed away the company has been going down the toilet. Customer service at the Rimpau store in Corona is non existent. The guys that work there are lazy. They act like they get paid to stand and chat all day. Yesterday I bought a large pumice stone recommended by a heavy set guy who sold me on how great this rock was at removing calcium build up from the tile. I tried it today and it failed miserably. My husband walked in the store to return it and was told that it was opened and couldn't be returned. He told that we have been loyal customers for years and a bald guy told him that it was too bad. He said I have never seen you. We have been getting our chlorine and acid there for 15 years. What a moron. Good luck returning the garbage pool accessories they sell there. Stan would be so disappointed! read more

All the bad reviews are right, This place is only good to purchase supply's if that! You can't walk in and expect the sales guys to be 100% honest... You need to know what your there for or else... read more

The guys down here are great! Bill is my go to guy and is always helpful. I believe the owner just rang me up and he made sure I was satisfied with the lights I just bought. There were 8 for my pool and he was awesome. Thanks! read more

I bought a new pool heater from argus that was at a good price compared to Leslie's but I never got a receipt or walk thru on how to use it like I was promised. Called several times but keep getting blown off. A little disappointed and will probably not go back. read more

I've been coming here for years and have never been let down. They know their business. They gave me a test bottle on my first visit to bring in for testing on my future visits. They test my water every visit for free and have never tried to talk me into something I didn't need. If they don't have a part you need they will order it for you and have it within a day or two. Brought back a colored lens cap for my dos light I never used new in packaging another trip with no receipt and they exchanged it hassle free. Customer service is top notch. I am finally getting around to this review (my first yelp review ever) today because I purchased a skimmer vacuum basket to replace mine which had become brittle and fell apart due to age. Called Argus up and they knew exactly what I was talking about even with my shoddy description of the part. Checked with a few other pool supply places (including a huge chain) to get educated on the pricing of this particular part only to find that Argus was $10 cheaper. Customer service, product quality and pricing are key ingredients to a great business and this place has the perfect amount of each of them. Give these guys a shot at your business. You won't be disappointed. read more

Hats off to Argus Pools - they have been our pool folks for about 10 years and this week they worked tirelessly to identify and fix a problem we were having with the spa heater, working cheerfully in an extreme heat wave. When the issue got tricky, the owner himself came out to find the problem - then came back with the part and got us going. What great people! read more

I have been going here for 8 years now. They are great. They know what I am talking about even when I can't explain it very well. They give you free advise. You can just call them and ask questions. Test my water for free. Never try to sell me anything I don't need. Usually have parts I need in stock. Customer service is great!! I do recommend them to my neighbors and friends. read more

The WORST SERVICE & CUSTOMER SERVICE I have ever experienced in a Company! A few years back I purchased a nearly new heater on craigslist I had ARGUS install it for me, I had a problem with the temperature reading 104 but actually feeling about 85-90 I called them & they said it was probably something in the heater, I just let it go & lived with it. 3 weeks ago I purchased a NEW Hayward pump/motor on ebay. I had my pool guy install it there was something wrong so I called Hayward they told me to call a qualified Hayward dealer in my area, gave me two names I used ARGUS they were closer. I called on a Tuesday they said they would have someone out the following Monday 6 days later (they were sooo busy!) There gut comes out says the relay is bad & installs a new one. The following day I come home the motor is making an awful squealing noise. I shut it off immediately & call ARGUS. Charlie tells me they did what they were suppose to do any other problems I would need to call Hayward again (HIS EXACT WORDS!!) I call Hayward & they (VERY STRONGLY) suggest I call the other company they recommended CESARS POOL REPAIR. I call him Monday morning he was out Monday afternoon! Extremely professional & polite he Looks at pump & says the screws for the drive were not tightened causing the motor to vibrate & rub against the fan which if left running would have caused severe damage to motor. He also informed me that the temperature probe installed in the pipe was in the wrong location (INSTALLED BY ARGUS!!) That was why I did not get correct temperature reading. CEASER relocated the probe to the correct pipe tightened the drive correctly & the pool is operating perfectly. P.S. I called Charlie back (not happy at all) & explained what his service man did NOW HIS RESPONSE..THE MOTOR WAS INCORRECTLY INSTALLED. If that was the case there service man should not have done anything to the motor until it was supposedly installed correctly RIGHT!!! Nothing was said at all to me about incorrect installation until I confronted them with loose screws...By the way CEASERS POOL REPAIR checked the motor & it was correctly installed! I know this is lengthily & I am sorry but people need to know what they are dealing with when using ARGUS POOL CO. read more