This branch of Argos is a huge store in the centre of Bolton, it is literally a maze, considering Argos is a catalouge/online based retailer where you mainly get a product number and buy products from that, considering that, this store is huge and most of it is sadly empty space, walking into it for the first time was a big surprise considering I have been to many Argos stores such as my local branch in Middleton which is half the size, or the new Oldham store which probably goes to lengths where it is a third of the size.
This means they have a large Jewelry and Watches section, the store didn't seem to busy but this was perhaps due to the later time I visited, around 5pm or so on a Thursday Afternoon, it even taken about a minute or so for someone to notice me at the checkout and come and serve me, despite my waving and loudly talking to my friend to grab the attention of an employee, this was quite frustrating.
The man who served me seemed quite friendly, we got chatting for a few minutes about games, how he used to work at other retailers and how I paid £9.99 for a game here which is actually £17.99 pre-owned at Game, which is quite a saving for a NEW Game nonetheless!
The waiting time to get my order after that was quite quick, it was near enough there straight away which was handy.
The stock level at this store seemed good, but due to the large size of the store and a large amount of empty wasted space, I can't help but feel some of that could be used for an expanded stockroom, to make this an Argos Superstore which sells even more products, which would be better than the wasted space for both parties (customer and business)
This Argos store deserves a solid 3 stars due to its' range and size, however could be much improved such as having staff on the tills ready to serve at all times, and at least introducing a better way to get staff over and to notice you, and also such as making the actual store size smaller to be able to improve the range of the stockroom, where all the products are actually kept, which would make this store more useful and could expand on a three star rating, which I feel it deserves right now. read more