Agreed to cancel our contract in email (after begging us to stay by offering the same service for…read more$99/mo, which we're paying over $500/mo for.) We declined, they said they will continue with cancelation. Next month rolls around and we have a charge for service, they say they won't cancel our contract anymore and will now offer a 40% discount to "help us out." These are the kinds of business practices that lead to class action lawsuits, fortunately I'm in a family full of lawyers who love taking down corrupt companies. I've given wordstream 48 hours to refund and abide by their cancelation, I will update this review if they decide to follow their word. If not, a lawsuit will follow - if anyone else has had similar behavior from this company please contact me to join lawsuit.

Terrible company and performance, but great salesman working you from day 1 to get that contract…read moresigned. Just checkout the Adwords screenshot I included. You can see that right when I started using Wordstream and following their algorithms' suggestions, and those of the consultant, COSTS SOARED HIGHER, and yet CONVERSION RATE PLUMMETED. My 3 month contract ended and I canceled two weeks prior, which is 12 days earlier than I needed to, and yet they still charged me an extra month of fees and refused to refund me my money. Their service is terrible and they banged me for an extra month's fees despite my written cancellation beyond the minimum time frame required. I wouldn't buy a bag of peanuts from this company - total trash.

I'm writing as a fellow designer and I have to say, the name says it all! Elements of the web are…read morebroken, out-dated, or just plain blah. When it comes to that refresh your company is looking for, look no further than WebFix Studios. They will get inside your mind, take your ideas and create a lasting website you will be proud to call your own. Customer Service is most important, and it's always a pleasure working with Dragos. His sense of humor and extensive knowledge really puts the client at ease. I will continue to recommend WebFix to my friends, family, and clients, because I trust that the product will be top notch!

Dragos at Webfix Studio designed, organized and activated our new website. Since online, it has…read moredriven increased numbers of phone calls to our office which has allowed us to help even more people. He spends time with his clients to show them how to navigate, update and improve their sites on their own. He is always available for questions and tech support and his desire to be helpful to his clients spills over into the community at large. Dragos offers great help to non profit organizations and was very generous with his time and knowledge with the production of a website for one of my fundraising projects. He's worldly, in tune with trends and he works very hard for you and your business at an affordable rate without compromising quality or attention to detail. I can't recommend his web design or videography enough. Check out the website he made for us at www.drloujacobs.com

I paid for services, but received zero value and only frustration…read more I worked with the of Nouveau Group, Inc. located 38 Hawthorne Dr, Unit G301 Bedford, NH 03110-7013 and worked personally with CEO "Glenn Graham" on his cell 978-204-8445 or work number 603-391-0623 I found Nouveau Group / Glenn Graham on Guru.com and besides wasting a week of my time and $250 retainer I received nothing in return. Consider this review as a warning from someone how should've known better. In case you found this review on Glenn Graham and want to make sure it's the same person, you can view his Linkedin Profile on https://www.linkedin.com/profile/view?id=17978109&authType=NAME_SEARCH&authToken=DtoH&locale=en_US&trk=tyah2&trkInfo=idx%3A1-1-1%2CtarId%3A1421895097655%2Ctas%3Aglenn+graham Take notice he has only (1) recommendation from 2011. Should have trusted my gut on this one, but at least you'll benefit from my loss.

Yea....not so much. If you're an old lady that doesn't know how to connect cables or something,…read moresure maybe he can help. This isn't some IT Department wiz kid moonlighting in his spare time; he's retired probably worked on mainframes back in the 1980s. He showed up to my house when I had a virus he couldn't fix, some Sonos and iTunes questions he didn't know how to answer (he had printed out Help docs from Apple...yes, I could have done that myself) and still couldn't answer, and a couple of other things (systems upgrade issues) that he had no idea how to fix. Fine that he couldn't fix the problems, but what irked me was that these were issues that someone who advertises as a for-hire technician should have been able to fix, and he was fairly smug about looking down at his watch at the end of the session and gladly took my cash as if he was rightly entitled for wasting a half hour of my time with the same troubleshooting I could have done myself. I nearly said "you're really going to charge me?". I would not say that this guy is an expert, nor is he fluent on current issues or a level of expertise that warrants charging $$$ in 15-minute intervals. Nice guy on a personal level but baby boomer mentality that "hey I showed up where's my check". If you call this guy, make sure you list out the problems you have and let him convince you he knows what he's doing before he shows up at your door and slowly tries all the things you already did...as he watched the minutes tick by.

When your tech goes awry, the Cambridge IT Guy is your guy. Patient and knowledgeable, he…read moretrouble-shoots, tests, connects and makes sure your devices work the way that works best for you, with very reasonable rates. It's as if I have an IT department to call on! He has set-up a new laptop, walked me through changing Internet services, synced devices, and helped make backing up routine.