Thank you for your outstanding service. For any of your…read moremortgage needs Keith Yeargin is the person to call.

Best Mortgage Lender Ever!!…read more Keith Yeargin is outstanding! He is honest, upfront, and dependable. He reliably returns your phone calls (almost immediately) and works diligently for you! Keith has been my NC / VA mortgage lender for my last two homes and I don't believe I'll ever want to work with someone else. I can't say enough about how happy I was with his work ethic and communication. Simply first class!

Be very careful with this company. Some customer service representatives have been unhelpful,…read moremaking it very difficult to obtain assistance and information regarding mortgage matters. One of the representatives started hollering and fussing as if she were talking to one of her children. I reported her and asked the loan manager to investigate this matter. All I can say is my next mortgage will not, I repeat...will not be with this company!

This review is in terms of hiring for any future applicants. Please know that it is a waste of time…read moreto apply to this establishment. I received a rejection email over six months later. How is that going to be helpful for anyone in need of a job? At that point you might as well not reach out in my opinion. This is a clear sign that either their HR team is incredibly unorganized, does not prioritize applicants, or they took far too long to clear out their applicant pool after starting the hiring process again. This screams red flag to me and it should to you. This is incredibly disrespectful and poor etiquette. Again, do not waste your time and search elsewhere where they will prioritize your time.

I've driven past this location several times but always forget about it since it's tucked into a…read morelarge strip mall area and doesn't stand out immediately. You have to drive down in and basically park to find it. I came in earlier this past week to get a loan check for a new auto loan. The online application was easy as pie and they followed up with a phone call and an approval within hours. Everything was able to be signed online and there was no wait when I showed up for the check. I love Navy Federal - all branches are new and updated and spotless and staff are always super helpful, professional and friendly. This branch is unconventional bc it's not a stand alone building but the inside is just the same as all other Navy Federals I've been to and it's spotless with all the amenities you expect elsewhere. Glad I finally stopped in - I'll probably use this location much more now when out running errands.

Line may be long but staff was friendly and helpful. There's an indoor ATM and a front desk staff…read morefor assistance.

Casey was very professional at all times, keeping me aware of everything that was happening, If I…read morehad any questions he was always available to answer. This was my first home purchase, I didn't know much about the process, he made it very easy to understand the things I had questions about. I really enjoyed working with him. Cannot recommend this man more, call Casey today!

I worked with someone else earlier, a decision I came to regret. The difference was night and day…read morewhen I finally turned the process over to Casey. We had 10 days left to close! To complicate matters, the seller claimed he had a better offer waiting and would be happy to see the contract fall apart. Casey was like the boat captain they bring in to pilot through particularly tricky water. I don't know to what to attribute the difference between Casey and the other company's loan officer other than experience, and knowledge. Casey is loaded with both and a mindset of what can be done! I'm typing this review from the patio of our new home entirely because I called Casey and he got it done!

NFCU is the best bank ever! I've opened a student checkings and savings account here after high…read moreschool. They send your debit card in the mail which your receive in about 3-7 business days. If you want the one that goes on your keychain you have to request that separately. I also started my first and only credit card here too. The nRewards is great for those who are trying to improve their credit or just need some $$$ in case of an emergency. You can set it for a certain limit which is good for those who are tempted to spend. I got my dad to open an account here too. He doesn't speak English and we had a Laos translator speak to him through the phone and made everything so easy! I did my car loan through Navy Federal. It was fast and easy, you can even do it online. I was able to get a great deal and incredibly low APR. I use the NavyFederal mobile app on iPhone all the time. The eDeposit makes it convenient for me to deposit my check by taking a picture of the front and back. It usually only takes about an hour to a day for me to have the money in my bank. The employees here are really sweet and patient. If you ever have any questions or concerns they are eager to answer and help you.

I recommend you always go inside when you come to this location they are very fast at the tellers…read moredesk. The drive through and walk up ATMs are very slow. The customer service inside is always polite and professional, there is always someone at the front desk when you walk in to greet you and answer any quick questions you may have and they always have candy :)

A website that cannot take my social security number in a basic input is inexcusable to me as both…read morea loan holder and a software developer. UPDATE: I called customer service. "Invalid social security number" is simply a misleading error message. In our case, the transfer of data from Quicken (including the release of SSN) won't complete until after the effective date of the transfer. Then we will be able to make an online account. I am hoping the 60 day protection period ("expected and normal", per phone rep) for this transfer will mean that a naturally late payment (through no fault of our own - I cannot pay online without an account!) will indeed work out, and that the rest of the transition will be smooth. But as you can see, I am already a bit cynical. I will try to remember to update this review if things improve, though (with the caveat that a star will ABSOLUTELY be lost if there are extra fees for the convenience of paying online. This is 2020, folks. Paper is dead.) On the brighter side, our representative was very clear and kind.

Loancare is costing me an ADDITIONAL $1100 along with getting another mortgage payment from me…read more(today was supposed to be the closing date on my house!!) but since this business operates like it's run out of a basement, we now have to pay for a rate lock extension for our Buyers so we don't lose the sale of the house. I said I would escalate things as high as I need to, and I know follow through is something no one at Loancare is familiar with, but they will all get to see what that actually looks like. I already filed an official complaint with the CFPB and am actively exploring any and all other avenues. 0/5 stars. Loancare is a nightmare to deal with and their incompetence forced me to file an official complaint with the Consumer Financial Protection Bureau (CFPB) due to their absolute negligence. I had a partial claim that was done for deferred payments during Covid in 2020 and now that I'm trying to sell over 6 years later, turns out they never sent the claim to HUD so the closing company can't get the required payoff statement. Almost 2 weeks of getting the runaround from their under-trained phone call reps saying "they don't send that to HUD" and "the county is supposed to send that to HUD" (spoiler alert, that is NOT their responsibility) to now they seemingly have figured out after almost daily calls that it IS their job to do that, they may have delayed my closing by 4-6+ WEEKS. Which means they can now get even more payments and interest from me, smells like fraud doesn't it? I'll ask a lawyer. Twice they seemingly opened a case and had someone working on this and it looks like each time it got assigned the person went "I don't know how to do this and/or this isn't my job!" and closed it out despite me sending ample explanations/documentation, of course I never got a call or message about it. It's not my problem Loancare didn't do their job nor is it going to be, if I don't get a call back from your Resolution Team like they stated to me on their recorded line, I will escalate this as high as it needs to go.

If it weren't for Tidewater, we may not have been able to buy our current home. They will work…read moretheir asses off to find you a loan and help you throughout your entire home buying process. I loved the office and how welcoming they all were. Our agent was the sweetest woman and was very informative. I though the process was going to be long and horrific, but she had us out of there within a half hour. They were referred to us from USAA, so I am not quite positive who all they work with, but if you are ever referred to them, give them a whirl. They certainly helped us out and made the process all the more easier, and I love my cozy new home :)

Hearing everything in recent years about how much of a nightmare buying a house can be, I was…read morereally apprehensive about how the process would go. Am I ever glad that our Realtor referred us to Tidewater Home Funding. From the first call with our loan officer to get preapproved, we were treated like gold. The process of meeting in person to sign all of the initial loan application paperwork went so smoothly and I felt so reassured about what would happen next and what to expect. Like Nikki's photo suggests, I walked in to a sign on the desk personally welcoming me. I was kept informed throughout the entire process and was never left wondering what was happening at any given point in time. I tried to be really proactive and do my homework about any piece of documentation possible that might be required. Between that and our LO's dilligence, I never had to go back after that first meeting. The day we looked at the house we wanted, our agent suggested a closing date of January 28th and Tidwater Home Funding ensured we met that date. I couldn't believe how the entire thing went off without a single hitch or the constant back and forth that I've heard so many other people describe. I would absolutely recommend THF to anyone considering buying a home. I couldn't be happier with the process and of course, the outcome...our first home.

It was a pleasure working with Delorn on our VA home loan! He is an excellent mortgage broker…read more The real estate market has been crazy this past year, Delorn was able to lock in the lowest rate available for our loan. VA loans have a more complex underwriting process than conventional loans and Delorn is very familiar with the process. He is very knowledgeable and was able to walk us step by step throughout the whole process. I would highly recommend him as a mortgage broker, very friendly and gets the deal done! Thank you Delorn for all of your help with our first home!

From the owner: My team of loan advisors and credit specialists are committed to finding you the right mortgage fit…read morefor your finances. DSCR, Home Loans, Mortgage rates, Refinance, FHA Loans, Conventional Loans, VA Loans, Veteran Loans, Investor Loans, Loan Specialists, Fixed Rate mortgage, Investment HELOC, First-time buyers, Nexa Mortgage, Rental Investment

I have emailed and asked this company, specifically Stephen Ryan, to remove me from his mailing…read morelist. We continue to receive solicitation mail via USPS. Not only is it wasteful, but it's spam and we are sick of it. STOP sending us spam!

Not really sure why people get so upset about receiving refi offers/junk mail. After opening up one…read moreenvelope for the first, and reading their "offer", I now look forward to shredding all of their letters. I'm thoroughly content with destroying these letters and not burdening the USPS with a 'return to sender' action. Your stamp, not mine.

I have purchased a number of homes and Ashlynn Sawyer and her team acted as loan officer for the…read morelast two. They epitomize professionalism, customer service, and most importantly, results. One mortgage in particular was complex and involved many timelines. I do not believe any other team could have executed.

Honest, reliable efficient service for easy refinance or purchase. Ashlynn Sawyer will work the…read morehardest to get her clients the best service, terms and experience! Could not be happier with the recent experience.