I visited Ritual for the first time this past weekend and am already looking forward to my next…read morevisit. I chose the Luxe Brow & Soothing Mask Treatment with Fawn. I had a few questions prior to the appointment and Heather was great about throroughly and patiently addressing my concerns. My appointment was with Fawn and she was not only extremely talented (my brows have never looked better in my life) but she was also wonderful to chat with while also maintaining a very calm and relaxing experience. Basically, 10/10. I had a great time, my brows and skin look better than they have in years and I'm glad to have found such a great local place. If you're considering a treatment for yourself or as a gift, go for it! I really loved it.

I had a fabulous micro-current facial at Ritual. The owner is very thorough and knowledgeable and…read moredoes her homework beforehand to make sure she knows your skin, preferences and needs. She gives a fabulous massage in the process and the end result attested to her skill. All in all well worth the expense.

Keturah is the BOMB. I have wanted dermaplane brows for years but was too scared to get them after…read morea bad experience left my mom (very fair skin and white hair) with permanent angry black brows. But since I have low thyroid the outer third of my eyebrows are nonexistent and I can never make them look right with any kind of brow pencil or gel or what have you. Keturah talks you through every step of the process and makes sure you are completely comfortable with everything she's doing before she does it. The whole process was easy and they healed beautifully to a natural looking result and now I can walk out of the house without make-up and not have to worry about my dumb brows because I wake up with them looking great! Totally recommend!

Look, I know this whole COVID mess has screwed up everyone's lives....and livelihoods, but holy…read moreheck, if I could give zero stars for the interaction I've just had with the owner Emily at Brow Fox, I surely would. Last month when we were in the middle of the first shut down I literally stopped at the salon and called from the parking lot in an effort to avoid any unnecessary exposure to Emily, her employees, and other clients. I could see people in the business moving about, but no one bothered to answer the telephone. This should've been my first indicator that things were not legit here. But because I have visited the salon before and had a great experience with one of her contractors, I gave her the benefit of the doubt and went ahead and walked in to see if I could make a future appointment. Emily herself finally came to the counter and explained she was in the middle of eating lunch and there is no possible way she could take me that day. Again, I hadn't asked her to take me *that day*, I was simply trying to make a future appointment. She advised she had zero availability for at least the next 6 to 7 weeks. I agreed to accept her first available appointment and kindly asked her to please place me on a waiting list in case anything freed up before then. Then I asked about her availability to touch up the micro blade on my brows at a later date (a $300+ service). Suddenly she had availability three weeks out. Of course I took the appointment and was anxious to have my COVID Frau unibrow whipped back into shape. Skip ahead to yesterday when I received not one, not two, but three request to confirm my appointment for today via email and text nearly back to back. I responded to all three as requested immediately. A few hours later I received an email stating she was shutting the shop down down due to state guidelines. Unfortunately, her email message was not 100% clear and I wanted to make certain I wouldn't miss my appointment which appeared from her email would be one of the last completed before her shut down. I did not want to stand her up, and I also did not want to violate her policy and be charged for an appointment I missed due to any misunderstanding and her communications (she has my card # on file). I emailed through her site but got no response. At 7:30 this morning I received a fourth request to confirm my appointment via email. I immediately called to leave a message at the shop as it appeared her messaging system was having problems. Imagine my surprise when she answered her phone at 7:30 AM! I attempted to explain my reason for calling only to be cut off, interrupted, and barked at in a nasty, unprofessional manner. This was followed by the line going dead, so due to her attitude, I assumed she had hung up on me. Rather than call her back, I simply emailed her just her asking she remove me from her client list permanently. Below is her email response to me along with my reply received this afternoon. I'm also including screen captures in case anybody wants to call into question the validity of her response. While I understand we are all on edge due to the extreme stress and pressure COVID-19 has placed everyone under, her behavior was completely inappropriate and unwarranted considering the situation. I will no longer do business with this woman, and strongly suggest anyone interested in her services continue looking for someone who can manage their behavior and communications in a professional manner instead of lashing out and behaving as if they are the only person in the world who has been affected by this pandemic. I wish you the best of luck Emily, you're going to need it with your poor attitude :-( PLEASE SEE THE SCREEN CAPTURES OF EMILYS UNWARRANTED EMAIL TO ME IN THE ATTACHED PHOTOS

Well I have found my new Lash perfectionist!!! Wow! I am loving the lashes I have gotten from…read moreJenna!!! Finally can say I'm 100% satisfied and super stoked to have found her! This is my 3rd set she has done for me and even though I feel I can go longer than the 2 week suggested fill time I want to stay on track! Professional perfection at its finest! Thank you Jenna for getting me to love my lashes again! You are truly the best!!

absolutely worst experience I've ever had, wouldn't recommend to anybody. her place is nasty and…read moreshe's incredibly rude.

Victoria does such a great job on my lashes and skin. She…read moreis fun to spend time with. Her new studio is amazing.

Kalea took her time to explain and listen to my needs. She knew I was nervous and she set me at…read moreease. The lashes turned out beautiful!

I had an amazing experience. I went to someone else before who put the wrong color and shape on my…read moreeyes brows. It took a lot of work to have a color and shape correction. Linda did an amazing job and was extremely skilled and knowledgeable. She guided me through every step and I felt very well taken care of. My only regret is not going to her first.

Linda is truly a professional and knows her trade. She gave me something to smile about each…read moremorning when I look in the mirror now. Where I had no eyebrows before, she gave me wonderful eyebrows. They fit my face perfectly and I couldn't be happier. She really takes the 'time' to give you the look that suits your particular face. I love her and, when it's time for a touch-up, I definitely will be returning to her. Seriously ~ if you're hesitating (like I did) ~ then hesitate no more. Linda will give you exactly what you want! Thanks Linda!

I scheduled an appointment with Kelli on Vagaro through her website and she accepted it. I then…read moreconfirmed the appointment through Vagaro as well. The morning of the appointment I received the attached text message. The day before she had sent a separate text confirming the appointment and a sheet of instructions with no request for a return text since I had already confirmed the appointment through her booking site. She canceled my appointment for no reason and was rude and unprofessional.

I have had my brows done twice in the past and both were from self-proclaimed experts. Both ended…read moreup in total disaster! It should be noted that I took care of my brows during the healing process and did quite a bit of research on my own about the healing process. Kelli corrected the errors in my brows and gave me a beautiful new set of microbladed brows in a way that completely covered the disaster area that were my brows before. It was nearly painless and I even fell asleep on the table. She creates a comfortable and relaxing environment and her perfectionism permits for accurate eyebrow mapping and execution of blading. Thank you! Update: Just had my brows touched up, which is standard, and Kelli added some dimension to them to match the different colors of hairs in my actual brows. As a customer, I had anxiety about going through this process after they were previously messed up by an "expert." I love them. Thanks Kelli!

Heidi is incredible. She is so fun to talk to and is a great conversationalist. She really cares…read moreabout the health of your lashes and was able to give me the most incredible set of lashes I've ever had!

Where to start...I have been with Heidi for over 7 years now, and I am continually impressed with…read moreher work. I have been to a handful of other lash techs and they simply do not compare. Not only are her lashes beautifully applied and perfected, they do not cause damage, breakage, or bald patches. And believe me, I've experienced plenty of that elsewhere. Her attention to detail and commitment to her craft is unrivaled. You can tell she really cares about what she creates, with every single lash. She will tailor her art to fit your vision while also working with what you've got, instead of loading up your lids and risking your natural lash health. She is clean, efficient, and (bonus) hilarious! Her room is thoughtfully designed and comfortable, and if we aren't chatting about anything and everything, I am drifting off to beauty nap land with a podcast in the background. As busy as I am, I honestly look forward to our biweekly appointments - not just for the phenomenal lashes, but for the wonderful company and welcoming environment. if you are looking for someone new, or as a first timer to the wonderful world of lash extensions, look no further. Heidi is your girl.