Open late most days of the week! Open 7 days a week…read more Excellent massage therapists, and great front office staff!

Very calming environment, great service and friendly staff. The booking for massage is so easy also…read moreon the Jane app.

Alex Abundo has been great: very knowledgeable and very helpful. He started off with a full…read moreassessment, and listened to all I had to say about my problem (a sore knee that had kicked up decades after an injury). His diagnosis seems to have been perfect. He did some massage, and we mostly worked on teaching me simple exercises to get me back in shape for hiking. I've seen him half a dozen or more times over a period of months, each time given exercises that were targeted to where I had progressed to at that time. I just told him I felt ready to go back to hiking, and he suggested three exercises I can do for "maintenance" (my term). I would happily go to him again for help with any pain or body problem. He's very professional, pleasant, and helpful. P.S. My wife has benefited from his physical therapy before I first say him, and she recommended him to me. A different physical therapist (at a different place) had given her exercises that caused her greater pain and disability. Alex gave her a new, different diagnosis and exercises, and she soon was greatly improved.

I started coming here a little while ago for an ankle injury I sustained while skiing. I've only…read morehad good experiences here! Staff from the physios to the receptionist are all very friendly. The facility is also very nice, brand new, and conveniently located. I've been seeing Krysta, and she is so on top of things. She seems to know her stuff cold, is very easy to talk to and explains things well. She is also good at communicating with your healthcare team so your doctor is aware of what's going on. The first appointment which is the assessment was invaluable for me in getting a proper diagnosis and prognosis. Now I'm on a treatment plan and we've set some goals to reach for which is always a good strategy. Oh also, another thing that is great is that when you pay, they can directly bill your insurance company which saves you paperwork. Overall, would highly recommend coming here!

I booked a 90-minute massage appointment for 9am. It happened to be snowing quite heavily on the…read moremorning of and I took extra time off work to make it there on time. I saw that there was a sign on the door saying their reception doesn't start until 9am, their sign was inside and there was no one at reception. No one answered or came out when I rang the buzzer so I left. I assumed they had closed because of the snow. The appointment reminder email I received had no information about reception starting at 9am. The email did said don't show up more than 5 minutes before your appointment but then someone should open the door. I couldn't go back because I had gotten a ride there and didn't have time to wait around for someone to maybe open the door because the person dropping me off had somewhere to be. I called within 10 minutes and got charged a no-show fee even though I was there, just no one opened the door. I'm not waiting around in the snow for a business that should be open to open the door for me when they look closed and empty, especially if I had booked an appointment well in advance. The receptionist said, "It's JUST $30 plus GST." That's still money and your staff may have lost money but so did I - I had to take extra time off work and waste time commuting. Perhaps consider staffing the office appropriately at appointment times instead of making clients pay the price of your ineptitude. Take responsibility for your mistakes and poor planning.

Love it here, Professional, clean, convenient location, open 7 days, free street parking on Fraser…read moreand 16th Ave all street parking. Book your RMT if you find someone you like, appointments fill up fast! Thank you Honey and Garlic.

Been seeing Nicholas the RMT for years now, absolutely the best. This new location is gorgeous,…read moreparking in the back and new lovely facilities! I love anywhere you can book online easily. They bill my benefits, everything is so simple here.

I have seen Tycson Boult for almost 3 years. I followed him from the clinic he previously worked at…read moreto Catalyst Kinetics. The facility is nice, with lots of waiting space and people who check you in quickly and bill you quickly as well. I live about a 30+ minute drive from this location but Tycson is worth it! In addition, I have also had the chance to get some adjustments from 2 chiros there, Trent and Steven (who has since left) but all three were very personable and have helped me through some not so great back, hip, neck pain plus some number fingers!

I've been meaning to check this place out since I followed them on IG a while back, and it didn't…read moredisappoint. Came in with wanting to get my upper back treated and Richard took care of me. Just the right amount of pressure where I'm not wincing but enough to feel that relief of tightness after the session. Conversation flow felt natural and post treatment prescription was relatively simple for me. Might have to be a regular thing to stop by when driving up from WA. Much thanks Richard!

The hidden gem that is Jennifer Yau. At the end of our appointment I told her that she was the best…read morephysiotherapist I've ever encountered. With Jennifer it was a holistic experience - clinical excellence, winning personality, and client-service oriented. I requested we get straight to manual therapy as with many other physio therapists, we spend forever talking and filling out useless forms that have no relevance to me. Jennifer obliged while at first pointing out what may be the source of my back pain and misalignment - my feet. It's the first time I had someone go through all the various symptoms and quickly dial in on a specific actionable part, and for me to feel confident and hopeful that I could actually work and improve upon it. Front desk was friendly and efficient / enjoyed chatting with them at the end. This location is a bit more run-down than their other ones, but still a decent place compared to many other places where I've had treatment. Overall highly recommend - especially if you're lucky enough to get on Jennifer's schedule.

Avita is great- receptionists are friendly and smart, you can easily book online or in person or…read moreover the phone. Sebastian is a great RMT who has some special techniques for shoulders, and Peter is a knowledgeable and easy to talk to PT that has helped me a lot. Also, I'd like to give a special mention to Simon who gave me a great massage when Sebastian wasn't available. A+

Great service from the front end staff every time. Pleasant and proffessional. Monica (massage) and…read moreRichard (acupuncture) are super helpful with both my neck and back issues.

I believe this is the first location before the Front Street one. It expanded several years ago and…read morenow it has more treatment rooms plus two bathrooms. I also like how it has a glass door (wave to open) to separate the treatment areas from the reception waiting area. This place is where you can get massage therapy and acupuncture treatments. Each room is relaxing with tranquil or spa music being played (playlist is dependent on each practitioner). There is a basket to put your clothes and phone in the acupuncture treatment room. I see Dr Koh for acupuncture and she is wonderful. Very caring and she listens to your concern. In the past, I dislike needles so she usually uses baby needles or does more cupping on me. Now I still dislike needles but can tolerate them more, so I think she uses the regular needles on me now. Besides just cupping and acupuncture, she is a TCM, so she also takes my pulse to check how my organs/body are doing. She has suggested taking supplements and medicinal tea or avoiding certain food to help with the ailments. The front desk staff is always very friendly. Paid street parking out front. Sometimes I park at Anvil Center if there is no spots and walk across.

Called in advance to confirm insurance will cover. At the time of the appointment was told that…read moreinsurance has declined due to requirement of a doctors notice. Nobody has advised me to get the notice prior to the appointment. Got charged $65 for cancellation. What a robbery

The equipment are filthy, the physios , with the exception of the hand physio, do not give you…read morethe time you pay for. They just give you exercises and never reassess your injury after the initial assessment. The worse was one Physio, Doug, who had me come in twice a week for weeks to do exercises on my own. Never did he re access my exercise nor my injury. I had to go to another clinic to get the help I needed

It goes a little something like this: *Ayla has double…read morejointed kneecaps, isn't that funny? *Ayla decides to do vigorous exercises like swing dance and bootcamp *Ayla's knees do not approve and take great pleasure in popping out and reducing Ayla's activity to being grumpy on the couch for 6 weeks until she has had enough and starts exercising again. While not a smart pattern, this has been happening for a few years now (thanks, Ageing!) So FINALLY I sucked it up and agreed with my bootcamp instructor that yes, I should go see a physio. I'd been resisting because doctors already just tell me to put it up and ice it until I feel better, so what could a physio POSSIBLY know that's different. Fool of a Took! Sean, in his pleasant, kind, and gentle manner, has given me exercises that are already strengthening and helping my weird knees after only one week. He is clear in his demonstrations and explains why each exercise will help, and even better he doesn't tell me to rest! He believes that exercising will only help me (as long as I'm smart about it) and this makes me exceedingly happy! Sean broke down every stereotype I had, and it's been awesome since then! Sure, my knees aren't fixed yet, but they feel way better after only a week!