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Aquaknox Marine

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Aquaknox Marine

Boat dealers

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2 months ago

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Factory Direct Marine & RV

Factory Direct Marine & RV

(69 reviews)

I wish I would have read reviews first. this is the only dealership that sells Livs in the area, so…read moreI may have still done business with them, but I would have at least known that I wasn't crazy. they do business very unethically and are shady. I was given no paperwork even though I asked for it several times. They "forgot" to give me credit for my deposit, then "oops, hit the wrong button" when refunding it and charged me again. Finally got it refunded the next week. Robert is so shady. tried to sell me an as is trailer and told me it would cost too much to get a '24 with a warranty. He wanted to sell this '23 and thought I would be dumb enough to sign. I would never do business with these people again. Junior deserves better than this place. I think he is the only good person in the place.

Hello, my name is Judy Zalusky and my husband is Terry Ore. We have been happily married for years…read moreAnd have been fishing even longer than that. Both of us being on a boat has been something we've always known. Both growing up in Minnesota, we enjoyed fishing the many lakes up there. Recently, we decided to move to Florida for our retirement dreams. However reluctant, my husband sold his prized possession, his fishing boat. Most of our memories have been made on water. I promised him when we arrived in Florida we would find again, the boat of our dreams and make new memories on the water. A new and exciting experience. Our community which we live in has the benefit of having access directly to the river, which we knew coming to Florida. To bring us to the present, has been much sadness and devastation. We thought we bought the boat of our dreams and spent retirement income to enjoy our golden years. To say it has been our dream boat is an absolute lie more like our nightmare. We purchased a Lexington TRITOON Fishing boat in April 2021 from Factory Direct in Edgewater, our maiden voyage was only a small percent of the problems we have endured since. I can't count the amount of times our boat has been brought back into their facility for repairs, replacements, overhaul of products, the list keeps going. Although we have only owned the pontoon for 3 year, I can assure you it has been just at the shop being serviced more than one year of that total. The amount of issues has been exhausting. Product not being produced as promised or the shop causing extra issues. Here are some issues. 1. Aftermarket trolling motor was purchased and installed was damaged by an employee, 2. employee lack of care had a screwdriver in his pocket and made a big cut in our new leather seat. There is so much more. March 13 2024 pontoon was brought in because bad harness had to be replaced. Remove panels under boat. We picked it up on 3/20/2024. Decided to take the pontoon out on 4/9/2024. We were enjoying our boat and then something happened the toons filled up with water and we had no control with the boat. We had people help us at our dock. Brought the boat back in the shop on 4/10 /2024 and was told the boat had corrosion. Why was this not told to us when we picked up the boat on 3/20/2024. We only have 79 hours on the Motor. You can see the holes under the boat. We decided to bring our boat into another dealer for inspection. Gerry's marina. They did an inspection and said that the Bunks on the trailer caused the corrosion. We wash the boat down every time we take the boat in. Plus during the inspection they found missing bolts under the tubes. The tubes were loose because of the missing bolts. We were told that we were lucky to make it in. They said that the boat could have flipped or sank. We were at risk due to your staff at Edgewater. I Found out Edgewater closed. So I spoke to Gina. Harris several times. Her last statement to me is that every time we brought the 4000 lb Pontoon in and had it lifted off the trailer and clean the carpeted bunks. Do you think we have that kind of money. Wow. Again we only have 79 hours on the boat because it has been in the shop more than the water.

Madisonville Marine

Madisonville Marine

(10 reviews)

What a truly customer oriented business. I will say I am very late in writing this review in…read morerelation the initial purchase of my pontoon, but have had several dealings with Madisonville Marine in the last 5 years and their commitment to taking care of their customers has not waivered. From our first several "window shopping" visits to the purchase and delivery my husband and I never once felt pressured or "sold" on anything. Jason is someone who loves his job and it shows. When we finally settled on a pontoon and were awaiting delivery tragedy struck and my husband passed away. When I called to tell them I wasn't going to be taking delivery on the day we had set up and why the response was "this boat is NOT a priority and there is absolutely nothing you need to do or think about where it is concerned. When you are ready you call us and tell us what you want to do about the pontoon." The specific details are personal, but suffice it to say Jason and the owners of Madisonville Marine truly took care of me. I didn't buy the original pontoon, but opted to purchase a smaller one I was comfortable with handling on my own. Their yearly maintenance is quick, easy and efficient - and they guys on the dock are a hoot! Anytime I've had a question they have been helpful. The store is stocked with all your needs and their selection of boats is awesome. If you are thinking of buying a boat YOU CAN'T GO WRONG using Madisonville Marine!

Hi just want to put Madisonville Marine on the map. I recently wanted to do a repower on a boat I…read morehave been working on for quite a while but I got some bad information that this place didn't do repowers only rigged new boats. I took a chance and called them and yes they do repowers so I ended up talking with Dave Carnes the salesman and he verified they could do the work. So I towed my boat to him so he could evaluate the hull and discuss what wants I needed on the boat. We came up with a plan of engine replacement and some additions I asked for. He said it might take a while which there were customers ahead of me in which I understand I was in line for my turn. I expected 3-5 weeks out on it but was calling me the first week with updates where we were at. By the second week they were installing the engine and ready for lake testing to get the prop pitch right and were ready for me to pick it up. This place is top notch and the customer service is incredible. Their mechanics went above and beyond with fabrication and replacing possible issues that could trouble me. I also want to give a shout out to Jonathan the parts manager for setting me up with everything I need to service this engine as it breaks in. Thanks to all these people that were involved in bringing my boat back to life. I would recommend this place to anyone who is looking for the best service anywhere. They are a Yamaha dealer and stand behind their work and products and are professional. Thanks again John Mattos.

Aquaknox Marine - boatdealers - Updated May 2026

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