I can't say enough good things about this fish store and the incredible people who work there. When…read moremy tank unexpectedly sprang a leak, I was completely overwhelmed and stressed. It felt like everything was happening at once -- and I truly needed guidance, reassurance, and kindness in that moment. Love was absolutely amazing. Not only knowledgeable, but genuinely compassionate and patient. I never once felt rushed or dismissed -- just supported. Rumi also went above and beyond, answering my emails almost instantly and making sure I had the information I needed right away. That level of responsiveness made all the difference during a stressful situation. What could have been a total disaster turned into a reminder that there are still businesses that truly care about their customers. Their kindness, expertise, and willingness to help meant more to me than I can express. If you're looking for a fish store that treats you like family and stands by you when things go wrong, this is the place. I'm incredibly grateful. They've also given me piece of mind for my future vacations

Zero if I could. What an awful experience. The CO owner lied to me, she told me she could work with…read moreme on a dead fish, I should've known that it was too good to be true. Having driven 45 minutes to the store with my water sample, which I tested against test strips, don't buy those, I was told the phosphates were too high. They don't include phosphates as a red flag unless they're going to deny you. My nitrate was too high? Nitrate is a normal part of a tank cycle. I've never qualified buying new fish based on having to do a tank change the day before purchase. And phosphate! Serious? Do you even sell that test kit? I've never seen it before. After spending $500 in one week you could do me the courtesy of saying "bring a water sample, it doesn't matter we're not giving you a thing." Notes: they are super friendly and helpful when you're buying something. Just don't expect much. They had a dead fish in one of the tanks that my son pointed out that had been there for at least a day. At least that's what the pleco was thinking. Now, find the tank. They have a 48 hour doa policy. They won't budge, trust me. Ask my seven year old who spent $35 on a butterfly pleco only to have it die within a week. $17.50 would have been enough for me, more than fair I said. Finally, even if you live in Elizabeth or Parker, and you are five minutes away from the store, drive the extra 45 minutes to Wheat Ridge and go to The Fish Den. Tell Michael Jason sent you. They have a better rating than MC Aquatics. Here are my readings according to an API freshwater master test kit ($40 at petsmart) Ph 7.4 High range pH 7.8 Ammonia 0 ppm Nitrate 0 ppm Nitrite 0 ppm See the pic below. Finally Phosphates: that's a joke. Good luck knowing that. You're welcome. Next time you tell someone nitrate is a 39, make sure that you tell them what the safe range is. And to think, you guys normally charge $6.00 for a water check. Buy your own test kit and save yourself the headache. Date of incident, June 17, 2025 Water sample from the same day.

Reisa, Joel and Alexa have been fantastic, knowledgeable, helpful and a pleasure to learn from and…read morework with. My wife and I have been amateur Aquarist for years with Koi ponds and Freshwater aquariums. We were cycling another aquarium for Cychlids and went to Keepin It Reef, best decision we have made in years. In the end Reisa asked if we really wanted Cychlids, because our desire and discussion was really better suited for a change to Saltwater. Reisa and Joel patiently walked us through the pros and cons and that afternoon we had drained our aquarium and we were cycling Saltwater. We visited several times for free water checks and to pick their brains as we "patiently " waited for the tank to cycle. Well today is my wife's birthday and we visited again with hopes that our tank had cycled to a point where it was safe to introduce the first fish. Reisa, Joel and Alexa confirmed that the tank was there and we are so excited to welcome our first pair of Clownfish. If you are looking for a well stocked store with a knowledgeable team that have the patience of a Kindergarten teacher, but the expertise of a professor...then look no more. Keepin It Reef is that Aquarist gold mine.

Friendly and knowledgeable staff! They have an incredible selection of corals and gear.read more

First visit, we went to try the self-service dog wash. We liked the set-up very much, with 4…read moreindividual rooms for privacy and dog-control. Shampoo (4 choices), conditioner, towels, aprons, and basic grooming tools are included. There is a blow dryer, also, but it's fairly low-powered. Note: No trimming or nail clipping is permitted. The price is reasonable ($17 per pet). Only true problem is that they don't allow customers to use their restroom. I had to leave to go to another business.

EP is both a store and dog grooming including a do it yourself wash. So this is 2 in 1 review…read more.. 1. The store part is great for dog treats and snacks. They carry items that aren't in big box stores like Petsmart or Petco. They also carry specialty dog and cat food, both wet and dry. When I want to try a new dog treat, I come here. 2. I've only tried the do it yourself dog wash once but unfortunately I won't return. My dogs hate baths so I need to be as quick and efficient as possible. While I appreciate having a gated room to use, it was an awkward set up, soap was a separate bottle and my dogs were freaking out from the noise of other dogs being groomed. Plus I paid almost $50 for both dogs, no thank you.

We have had Reef Encounters take care of our fish tank in our business lobby for quite a few years…read morenow. The owner and the people that work with him are wonderful! They take great care and pride in cleaning and maintaining our fish tank and fish. I would recommend them to anyone who was inquiring about fish tanks and/or fish. The fish they supply are healthy and friendly and have become a hit to our patients and family members. We have had a few of the fish for many years now. Wonderful business!

From the owner: At Reef Encounters, we offer a wide variety of aquarium services. We are almost always able to…read moreaccommodate our clients needs without jeopardizing the health of the animals, which is our primary commitment. We can work with you and your builder or contractor to create a built-in aquarium that is as custom as you want or set you up with something made ahead of time that can be placed anywhere in your home of business. Call us today for more information.

I shop at PetSmart pretty regularly and the store is always clean, organized, and easy to find what…read moreI need. The staff has generally been helpful as well. My only complaint is that they rarely have enough checkout lanes open, which can make the line longer than it should be. If they improved that, the experience would be even better.

We see Sam k and she's the only one I'd let groom my sweet boy! She's great at communicating…read morerealistic expectations for my dogs cut and does a great job spotting mats or other issues I likely wouldn't have seen so I know what to expect. Chip loves her and she's always so gentle and sweet with him! Highly recommended

Very knowledgable staff. The store is great and they worked with me to get bulk food for my rats.read more

We got our bunny 2 weeks ago. Her name is Hopscotch and we fell in love. She is so sweet. At only…read more10 weeks old she is already litter box trained, knows her name and stays very close by. She loves to snuggle and is just the sweetest. I have a 3y old, 4y old, 5y old and she loves to play with them. She immediately got use to our family, the kids and our dog. She is never really in her cage and we give her full range of the house. I highly recommend a bunny or other pet from this company. They have healthy animals and friendly animals. I don't know if their bunnies already come somewhat trained to humans but Hopscotch was basically fine with being held and picked up within hours of coming home. She's been extremely friendly and no behavior problems.

Pleasant, clean, organized. Great store! Had everything I needed! I will definitely shop here again.read more

Charges higher prices for products that are cheaper everywhere else. Shopping any and everywhere…read moreelse saves money. They will price match if requested, but, I'd rather just shop where cheating customers is not a standard business practice. 27.99 at Chuck and Dons

Grooming: I took my dog here for the first time recently. It started off with Isaac being late for…read morethe appointment and the other people working there weren't willing to check us in. So while I'm waiting around for this man to arrive for his shift I have plenty of time to notice how utterly filthy this place is. I get it that dogs are groomed here but there were tufts of hair from the entrance all the way to the back of the store where grooming is located. The check in area hadn't been cleaned in a very long time. Because the groomer was late the appointment took way longer than it should have which just caused stress for my dog. Someone else (must've been a manager) finally checked us in and said she would give Isaac the notes on my dog for his groom. I didn't have a lot of confidence but overall it came out nicely. I have a short haired dog so no haircut or shaving was required. He just needed a bath, brush and nails but it still took 2 hours. (Scenthound does this is 15-20 minutes). PetSmart: #1: require that your groomers show up on time for their shifts #2: fix the check in process so that whoever is standing around can perform this task (but if #1 is handled there wouldn't be an issue) #3: increase your standard of cleaning and require at least an hourly vacuuming of the hair. I was absolutely covered in long hairs by the time I left this place and was sneezing from everything that was floating around in there. Gross. The store in general: it is usually well stocked and I'm able to get in and out with what I came for. There happened to be a promotion for a free toy with my purchase and I don't think it's too much to ask for the cashier to mention it with ALL the other upsells, donations and round ups I was asked for. The basket of toys was right there and it was only a few more words to say "you qualify for today's promotion- do you want a free toy?" That would have gone a long way with your customer service after me spending hundreds of dollars here every month. I didn't see it until I was walking out the cashier is like oop you missed out. WITAF. Not cool. I come here because it's super close and I don't have time to run all over town to get my pet supplies and grooming. I will be switching to delivery for supplies and food but I hope they get this place cleaned up. There's random dog foods on the floor that my dogs enjoyed as we walked through the isles. No idea what kind or how long it had been there but this also shouldn't be the case.

I have been taking my dog here for many years. He loved almost all of the groomers, and they took…read morevery good care of him. I guess something in the organization changed in the last year because none of our favorite groomers are there any longer and I do not like the work of the latest groomer we had. I am now taking my dog to a more professional, personalized groomer, since PetSmart seems to have become a grooming factory.

Our pup, Romeo, absolutely loves everyone at Pet Evolution…read more Best pet store in the south metro. Highly Recommend this small buisness.

they did a wonderful job with our little Lucy. The owner was delightful and very accommodating…read more Very willing to go the extra mile an excellent experience.