Had a great experience buying a truck from Kamel. He is honest, friendly and very knowledgeable. He…read morewent above and beyond to make sure I was happy and confident with my purchase. I highly recommend Rim Ram if you are looking for a quality used vehicle.

So many reasons to sign on. 15 years and not one bad experience. Lots of highly positive ones…read morethough!

I recently retired and had to close my business account. I dealt with Antonio on a few occasions…read morewhile going through this process. Particularly since he knew I would soon be an ex-customer, he could have given me a minimal level of service. On the contrary he gave me one of the best customer service experiences that I have had in 28 years of dealing at that branch. Thanks Antonio.

Points for location and speedy service. It's hard to complain about the patrons, who are a bit…read moreill-mannered. Ignore that other Yelper's review. Service I found is always friendly. This is the only CIBC bank in downtown Hamilton so there's really no choice as to where to go for CIBC customers. Just get in and get out. Pro Tip: When the bank is closed, the CIBC ATM is next to the bank, on King Street. Pro Tip 2: Watch out for wheelchairs and rude patrons.

Getting a refund...was told 10-14 business days. I'm on day 14 and still haven't received it yet…read more Tried phoning in to talk to my consultant and now it's saying that the phone number is currently unavailable. If you're gonna work with "brokers" please, do your background checks.

I was in a desperate situation and they seemingly were there to help me. In the end, it was a…read morecomplete scam. They never refunded my funds and have gone silent so I am unable to contact. Never use them

Moved up the Mountain and went to the TD bank on Mall Rd. Worst experience of my life in dealing…read morewith a bank. Seem if you go there and they don't know you they don't want to deal with you. My issue was simply cashing a check. They repeatedly to me I should go back to the branch I was dealing with as they know me and they could help me. Though I seldom ever went into that branch, most of my dealings are through my TD app like most of us. Instead of looking at my account and dealing with me as a customer for many yrs, they made me feel like I was below them. Seems if you're friends with or family that bank on Mall Rd is for you, but if they don't know you it's not worth it. Looks like they only help who they know. Personally I feel like it was because of how I look, big bald and a lot of tattoos. I say this with conviction as I seen the teller and the 2nd in charge eyeing them. I never thought I would be treated that way by my bank. On a positive note I went down to the branch in Westdale and was taken care of in 10 mins. I explained what my issue was and they looked over my account and treated me accordingly. They did not judge me, they just judged my bank account and the time I have been with them. I strongly advise if you have an issue with TD and you have to go in to deal with someone DO NOT,,,,,i repeat, DO NOT go to the branch on Mall Rd in Hamilton.

I am giving this Branch 3 stars. Only because there is one or 2 tellers that are nice but lately…read morethe last few tellers have been rude and condescending.

1 star because I can't choose zero. Terrible customer service, won't defer 1 payment without…read morerefinancing and going through a shit ton of hoops. Payment would have been caught up in 1 month due to delay in child tax credit coming in. Neglected to include important information about mortgage fees until it was too late, so just had to sign and deal with it. Will never work with this bank again.