Jim scammed my wife & I. Diagnosed our oven with a bad igniter, waited a week to get the part, installed it, only to realize it was the wrong part. He "ordered the right one" and it's been another 1 1/2 weeks, and he won't answer his phone or return any calls. He got my wife to pay $169 up front and took off! I just completed the repair myself, and the workmanship was appalling on his "repair." The old igniter was mounted upside down, barely attached with screws, and he cut wiring that had no need to be cut! I've never repaired an appliance, but got the part overnight, and had it repaired in 30 min. Ridiculous. DO NOT use Appliance Specialists - others in the area have had similar experiences. read more