Let's be honest, the product sells itself. The displays of goods in this shop is spectacular, lined…read moreup by colors and items. The products are made of recycled durable tarps from delivery trucks and shipping containers. Each item is quite a bit different and unique. The idea is genius, using items that have been used but still appealing to the eye and indestructible with daily use. We stopped in to buy iPhone sleeves, which are a very cool idea in its own right. They offer an assortment of wallets, bags, pencil cases, phone cases, and messenger bags. Pretty cool assortment. Customer service is quite high on the list of how many stars an establishment deserves. The products here are definitely 5 stars, however, service is subpar. This stunning looking staff appear to be quite self absorbed, knowing that Freutag will walk out the door with buyers without the assistance of those who work there. Three star rating is based on service alone.

Got my tv here, and it was conveniently packaged in a flat box with handles, so it was easy to…read moretransport with the help of a friend. This is a pretty big store on the top floor of Sihlcity. I don't know if they have the cheapest prices though. And I don't think they accept credit cards.

Prices are good on televisions but one can never find an employee in the television department,…read moreNEVER. I recently bought a code free dvd player there (after going once a week, every week for 9 weeks) to see if any were in stock. NOTE: if you know a certain product is particularly popular, why dont you order more than 2 per week? Anyway, I finally found one, a floor model (which they never had before), so I snapped it up. It was missing the hdmi cable so they gave me 5% off the 69chf price only to find the hdmi cable cost 12chf. Do the math. For smaller appliances they are always 10-20chf higher than Fust which is right downstairs. I was also going to buy a coffee bean grinder for 39.95 chf but remembered that Fust is typically lower priced so I waited the 4 minutes to walk down and check Fust out. That 4 minutes saved me 20chf as I bought the same grinder for 19.95 chf. In summary good for TV bad for everything else.

As all apple stores it can get pretty full at peak times. What i find cool ist with the apple store…read moreapp i can purchase accessories without any wait time. Just scan pay and leave. Really easy to use. The staff is very friendly once you get a hold of them. All these negative comments are, i believe, from people with too high of expectations, or better said, unrealistic expectations. The genius bar is the same as its always bin. If you have an appointment then you know it will take a very tolerable 5-10 minutes. If not you get put in a waiting list of some sort which in my case took about 35 minutes until i received the message to return, and after sitting another 5 minutes. Instead of popping in without an appointment save your nerves and make one from home on the app. The technician "sam" told me the walk in appointment are generally meant for emergencies.

Needed an iPhone charger with a plug for Swiss outlets. They had plenty in stock, and should work…read morein other European countries as well. Store was easy to find, accessories all in the basement level (straight in the front door and down the stairs). Charged my phone while I shopped. Browsed some accessories that I hadn't seen in the US. Easy and productive visit, although 20 francs lighter walking out than when I walked in.