Went to exchange my son's Apple 6 Plus as per instructions of T-Mobile since the store did not had the phone on hand. T-mobile, store and Customer Service told me since the phone was under warranty, Modernica will exchange the unit without much fuzz.
Wroooonggggg!!! They said I had to pay $20 for a check up first, then wait for an appointment between 5 to 7 days!!!! That was not what T-Mobile said!! I went back to T-mobile store and explained the situation. They already sent for a new phone but it would take 3 business days.
But at least, T-Mobile store gave me the right information about the waiting time on my son's phone. It was a phone less than one year, still on warranty, for crying out loud!!!
Honestly...Modernica stinks big time!!! I will never go back there! EVER. People from Apple, you should take the franchise from them!!!! read more