Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

Justin was fast at fixing the issue, very good at his job and was available at times that others…read moreare not. he also seems like a good guy. highly recommend.

Just the worst experience I have ever had with a tech company…read more Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Where do I start with this nightmare? Called Justin on a Friday. Said he would be out following Monday. Never showed. Finally texted me on Thursday and would be out on Friday. No show/call/text. Reached him the next week. Tons of excuses followed by another week of false promises. Finally showed up with apprentice. Crappy job. Tankless water heater install. Charges $600 and it failed 1 hour later. Day after day he says he will be back in the morning. The short of it - I had to call another electrician to re-do his wiring. Another $350. $950 plus water heater and other parts. But, after 4 weeks of backyard showers, I finally have hot water. Do yourself a humongous favor and take my story into consideration before you call Justin. He will now respond to this review with more lies. Good luck.

I called them about 9AM this morning. They arrived in less than 2 hours to diagnose the noise my…read morefurnace was making. It needed a new motor, which they just happened to have in stock. In just under 3 hours the new motor was installed. And all that at a fair price. And the technician, Travis, was very friendly as well. Support your local businesses!

Jason was fantastic explained everything in terms I could understand. went through my settings made…read moreadjustments I was unaware of. Taught us a lot and didn't charge us an arm and a leg. I would say if you're having any issues call Sunrise heating and air. I can't stress enough this guy is great!!!!!!!!!!

Very nice people to deal with from the time you call for service till the service man comes. We…read morewill definitely call again.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency…read morejob done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with. Cody in Roberts is our go to plumber now.

We have used Boldt's for several different home projects from installation of sinks and faucets for…read morekitchen and bathroom renovations, to supply and installation of a new hot water heater, replacement of an outside water hydrant, and latest, emergency service of our furnace. I was out of town and the time and they responded quickly to my call and had someone at our house in hours. By the time I got home that day, the house was toasty again.

Had some prior issues with miscommunication regarding a quote I had received and the actual work…read morethat was done. Boldt's worked with me personally to resolve this and come to an agreement. They did quality work and were very professional while completing the job. Much appreciated

Highly professional work, friendly techs. Will continue to use them for all of our needed work…read more A.M. was able to get the job done quickly and for a very competitive price going above and beyond to make sure our home was heated as efficiently as possible.

My furnace was repaired within an hour of when I called. Paul figured out the problem that was…read moregoing on with my furnace with in 5 minutes of arriving. I was so happy I don't have to worry if it's going to cut out again. Thanks again for the speedy service.

Just this week l had the pleasure of having Ultimate Heating and Cooling stop by and check on my…read morefurnace that seemed not to be running quite right. Dave Petrich show up promptly and started his work immediately. It was discovered that the furnace had outlived its usefulness. Dave set me up with a new upgraded top quality furnace the very next day. His pricing was fair and reasonable for the best furnace available. I highly recommend this company for your future service or replacement A much satisfied customer Ron Nykanen - Hudson

From the owner: A Local Family Owned and Operated Residential Heating and Cooling Company. read more