I've never actually visited this florists shop so can't comment on the actual shop…read more I have however used the delivery service at least 10 tens over the last few years. The phone is always answered promptly and from what I can gather by Brenda herself. Who ever she is the lady on the phone is always bubbly and talkative. She asks lots of wuestions to make sure she gets your order right. From different colours, flowers, styles, who will be getting the flowers and even what the persons decor is so they can try and match it. They do flowers to suit most budgets and the delivery charge was very reasonable. I have never had any complaints when I have sent people flowers from Brenda. The flowers average about a week to two weeks.

My first experience with Freedom Flowers was at work. We had all chipped in for a girls birthday…read moreand got her flowers. We decided to try somewhere new and were very pleased. I couldn't believe that we hadn't paid a bomb for the amazing arrangement we had recieved. Since then I have dealt with Freedom flowers both on the phone and in their shop. Over the phone was great. There were some problems with my card being authorised so the staff called me back, talked me through it and then tried another card. They were very patient and helpful. The shop itself is just on a normal street, parking around the corner. The shop is very small and has lots to look at -arrangements, ribbons, accessories etc. They have made an arrangement up in front of me before and asked my input as to what I wanted but also offered helpful suggestions as to what would look nice and work well. The people who I have give these flowers to have been amazed and have always thought that I have spent a lot more than I have. The flowers last for ages as well. Easily 2 weeks and more.

The Flower Shack is amazing, fantastic value for money, excellent quality guaranteed. Helen and…read moreTori bend over backwards to help and advise, and provide a brilliant service. From bunches of flowers to pick up for a surprise, to special occasion bouquets, to amazing Wedding flowers. They also provide a personal touch should you need floral arrangements on the death of a loved one. The Flower Shack also incorporates the Sweetie Shack, a great selection of sweeties, from mix ups to jars of sweets, just like an old fashioned sweet shop. The Sweetie Shack also provide special occasion sweets, for kids parties, weddings etc. The ultimate in village shops with fabulous service :o)

Very poor customer service, unfriendly phone contact (the florist sounded as if she couldn't give a…read moredamn), and an unimpressive and uninspired bouquet left on the doorstep of my friend's house to ROT, without informing me of their absence or trying to call them either. Currently trying to reach the owner to make a claim and they are not answering the phone!. The aim was to give a local florist some business, and this is what I get. Disgraceful that £42 were thrown into the bin literally! I will complain about this rip-off to the regulators.

Disgusting customer service, cannot follow brief…read more Wedding flowers were not what was asked for. The colours were completely wrong, size etc. When telephoning the shop owner, Bev, she called me a liar and shorted and screamed at me. This is not professional and I do not expect to be spoken to like that by anyone, never mind someone who I paying. My bridal boquet cost £160.00 and was already dead/dying. Long story short, would never recommend. We had 3 meetings, they were sent various photographs of what I wanted and nothing was as requested. If you insist on going there, please do write down in black and white exactly what you want and ensure they make a note of this so that it is not missed. It is not a huge deal, but I asked my boquet to be wrapped in ivory ribbon and it was tied with hessian (which I think is now very dated for the wedding scene and I simply do not like it). The groom's button hole was missing, one bridesmaid's boquet wasn't tied, they all had to be shortened by approx 4 inches and were just nothing what I had asked for. The excuse provided was that I was a liar, and they had a really big wedding the same day... I was shouted at on the eve of my wedding by a very rude and disguisting Bev. The most unprofessional lady I have ever come across (and I work alongside solicitors/Barristers/criminals and believe me, they can certainly be hard work but they were nothing compared to her!). However, the same cannot be said for her colleagues Lisa and Rachel. Both Lisa and Rachel were professional thoughout and couldn't fault their manner and work ethic. Unforutnatley my boquet had to be taken to a local florist to be re-sized, extra flowers to be added as per colours requested (and not included by Bev at Wild at Heart) and re-tied the morning of my wedding (ny poor mam and maid of honour were driving round the whole of County Durham to sort it out when they should have been getting ready with me!). Local florist only charged £4.00 for the flowers and the extra work. Credit to Karan's florists in Seaham who were amazing and saved my boquet, they removed all of the dead flowers and replaced them and added the colours I actually wanted.

the staff were very helpful when i went in. i had no idea what i was after and the result that it…read moreturned into was amazing. the aqua boxes were gorgeous and very reasonably priced x

Ordered a bouquet of flowers from Bethany's Florist for my Mams 60th birthday. Stunning flowers…read moredelivered the next day, my Mam absolutely loves them!! Fab customer service, flowers and delivery. Thank you, will definitely use again.

A tiny little florists shop situated opposite Sunderland Royal Hospital on Kayll Road. The girls in…read morethe shop provide lovely quality fresh flowers and can deliver on the same day. Floral tributes are also lovely and you can order these over the phone and pay with a card. Definately a nice place to get your flowers.

Lovely little florists on Church Street. Massive selection considering the size of the shop. Also…read morehave a large display outside which usually has something along the lines of what you're looking for. If not, then you can wander inside to browse an even bigger range. Staff are very helpful, friendly, and chatty.