I had an Amazing facial! The staff is so nice. I highly recommend this spa. I feel all their…read moreservices would be just as positive.

I got a custom facial done here with kyhlee, and she was amazing. Super knowledgeable, easy to talk…read moreto , super gentle. I kept trying to keep the conversation going so I wouldn't fall asleep haha. Super clean and relaxing spa. All of the staff are sweet.

The first time I came here they did my eyebrows perfectly! I never got the name of the person who…read moredid them and I wish I had... Either way, I go in today and she jacked my eyebrows up! It's funny to me how every time they mess up, there is always an excuse. She said something about the thickness of my eyebrows, but I was commenting on the arch being different on my right eye than it was on my left eye... The thickness has nothing to do with that. Either way, I will never be back! I really wish I could do my eyebrows myself! Now I have to walk around for at least two weeks looking stupid because they messed my eyebrows up! I don't know who Sonya is, but I doubt she is the one who did my eyebrows today. She did horrible if so! I'm highly displeased! They are too thin and they look a mess. I'm a model and this is not a good look. I will never be back!

I started coming here a couple of months ago and have been consistently going every two weeks. I am…read morevery happy with how my face looks. I get a full face threading and she is efficient and very pleasant. It's a nice clean environment and I always feel comfortable coming in and being worked on. After moving in from out of town this is my favorite eyebrow threading salon.

I had an amazing facial with Taylor today! She is so attentive and professional. My skin had been…read moresomething I've struggled with for years and Taylor walked me through what she was doing, what would be useful in my daily skincare routine and explained everything so thoroughly! This salon is beautiful and so clean. I already have a second appointment booked with Taylor!

Wow, take the time and schedule at least a consultation because you won't be disappointed. Leslie…read moreis incredible kind, energetic and knowledgeable. She takes the time to listen to EXACTLY what you want and how you want it. I'm serious, I would not go anywhere else. Such a great team and environment.

This place is crazy . I purchased a Groupon for a facial before reading all the horrible reviews…read moreonline about pushing skin care with the bait and switch idea . Putting that aside , I went in today for my " facial " and was there all of 1 min before walking out . They want take your temperature AND wear a mask during their skin care consultant to push product . Wearing a mask for a facial is clown work ! What a joke . Do not fall for their cheap Groupons .

I've been there about 3 times. I had 2 different regimen done in different occasions. 1st one,…read moresignature, then the Trestment facial towards (hyper pigmentation) done @ Morris Code, the young lady, J'nai did a wonderful job, not only she is professional m, but she knows the product purpose. In addition I purchased the cleanser, sunscreen & anti- inflammatory serum. I can see the difference in my face. The texture is smoother & getting even as time goes by. I have recommended my coworker & also recommend other customers who loves to get pamper.

Great service seemed to wipe everything down good at distancing - never had to remove my mask…read more - very hesitant to finally cut hair- they were empathic and knowledgeable of my curly hair- family was so glad I no longer looked so cave womanish per COViD. No offense to cave women of the world just not the best look for me.

So extremely happy with this salon! It was my first time going to this salon today and had a…read morewonderful experience! I saw Sara today for a haircut, and she was very thorough and really took her time to make sure my haircut was perfect! She was also very friendly and took the time to explain to me what she was doing which I appreciate. The salon overall has a great atmosphere and everyone there was very professional and very nice. I will definitely be going back before we move! I wish I would have found this place sooner!! I would HIGHLY recommend this place as well as Sara!!

Kathy and her work is amazing. I received fractionated laser treatment in a sensitive area of my…read morebody. Kathy displayed professionalism and provided me with all the information I needed to make this process as smooth and comfortable as possible. She has excellent skills when it comes to her work with the laser. The knowledge she has with her work shows, specifically with being able to minimizing scaring and blending of skin tones! I highly recommend!

From the owner: Treat yourself to radiant skin with our VI Face/Neck or Small Body (hands) Peel Special Package of…read more3 sessions for $750

I have been going to MAC for over 5 years now and have always been treated very well. Nyasia does a…read morewonderful Mani-pedi and the facials and massages are great.

BEWARE OF PURCHASING GIFT CARDS! I was really disappointed with my experience here. I booked a "day…read moreof pampering" months in advance and used gift cards toward the balance at the time of booking, and paid the remaining amount by credit card at that time also because my understanding was that the appointment needed to be paid in full in advance. The day before my appointment, I was suddenly told I needed to bring in one of the physical gift cards or I would have to pay the additional balance again. The salon stated they mentioned this over the phone at the time of booking, but I genuinely do not recall being told that. I absolutely would have kept the gift card had I known. More importantly, this requirement was not documented anywhere in writing. It is not in the confirmation email, on the gift card itself, or even in the FAQ of their website for gift cards specifically. I even had a photo of the gift card with the card number, barcode, and the name of the person who purchased it, but they would not accommodate in the slightest or even attempt to scan the barcode from my phone. What bothered me most was the lack of empathy and customer service. Rather than trying to help resolve the situation, I was simply told my options were to either pay or cancel the appointment. The facility itself is feeling outdated. I enjoyed the facial and hair services. The manicure/pedicure were very basic. For the same price, I could have had a more deluxe experience at a regular nail salon. This was supposed to be a very special day for me as a mom of two young kids, celebrating my birthday, and the situation unfortunately put a big damper on the overall experience. I understand businesses have policies, but clearer communication and a more customer-focused approach would have gone a long way.

This place is close to my house but a little pricier than my usual places as they charge $43 for a…read moreBrazilian. I like it because I was able to schedule a last minute appointment easily. The esthetician was really nice and friendly and the location is clean and relaxing.

Wow, talk about a lack of customer service...Pure Wax has taken the cake! After having my full body…read morewax appointment booked/accepted for over a month, I get a call from Hannah less than an hour & a half before my appointment to inform me that the esthetician "is sick" and that my appointment is cancelled. She shares that the next available appointment is next Friday. I explain that I'm going out of town on Monday so next Friday is not an option for me. She then proceeds to tell me that there's no other availability today and ultimately I'm just out of luck. Now with my vacation just 48 hours away and being it a holiday weekend, I am left high and dry -- thanks a lot Pure Wax. Not to mention, it's practically impossible to even book an appointment with them because of their low staffing numbers. It seems as if the estheticians are never working! And that's when you're looking weeks and months out on their calendar. Long story short, never again will I patronize or recommend Pure Wax. Find another salon that actually honors your business, folks. Note: I've emailed this establishment in the past and received no response. Another example of their piss poor customer service.