The Cottages have been my mother's home for several years now. She is receiving exceptional care…read more She is happy and content. Staff keeps me informed. They are so kind to her. Her dementia has been difficult to deal with but the Cottages have been a blessing. I highly recommend this facility for anyone who is looking for a safe, clean and professional care facility.

My father-in-law's resident at the Cottage at Artesia over a year now and we are super happy with…read morethem. Best place for your love one with dementia, Alzheimer who walk around , moving around a lot. The staffs are really really good with patients. This place is a gem with reasonable price.

I recently toured Mom & Dad's House and was very impressed. Matt and Ivonne are incredibly sweet,…read moreknowledgeable, and professional owners who clearly care deeply about the quality of care they provide. The facility itself is beautiful, clean, and truly top of the line. Amazing place for senior care, and the caregivers are amazing as well. You can tell a lot of thought and attention went into creating a safe, comfortable, and welcoming environment for residents. I would absolutely recommend Mom & Dad's House to anyone looking for a high-quality RCFE for their loved one.

I have worked with Mom & Dad's House in a placement capacity for many years. The owners are among…read morethe most knowledgeable operators of residential care homes I have had the pleasure to work with. They truly understand the needs of their residents and families, and have pioneered many of the practices that are the hallmarks of what I would consider the best of the best this care model has to offer. This new location was thoughtfully designed from the ground up to ensure the seniors who reside there get the best possible care and opportunities for enrichment and to be active.

Carmel Village is an acceptable place for seniors who are still fairly independent and only need…read moreminimal assistance, meals, and basic housekeeping. However, once a resident requires a higher level of care, our experience was extremely disappointing. My mom lived at Carmel Village for two years. During the last four months of her life, as her care needs increased, the quality of care declined significantly. While Carmel Village charged additional fees for every added service--which we understood and expected--the care that was promised was not the care that was provided. One of the biggest concerns was the call button service. We were told that staff strive to respond within 10 minutes, whether a resident needed help picking up a dropped remote or had fallen. During the first two weeks after my mom began using this service, she regularly waited 20, 30, and sometimes 45 minutes for someone to respond. We met with Ruby from the office, who apologized, said she would address the issue with staff, and even told us she would personally respond if it ever exceeded eight minutes. Unfortunately, we never saw that commitment reflected in what actually happened. 2 months later, after my mom returned from the hospital on hospice, the problems became even more serious. Carmel Village charged us a fee for coordinating with our outside hospice provider, but we repeatedly found ourselves reminding staff when medications or supplies were running low because many caregivers seemed unfamiliar with hospice procedures. My mom was bedridden and had physician's orders to be repositioned every two hours to prevent pressure sores, yet there were many times when my sister and I were there for hours without anyone coming in to turn her. We also found ourselves constantly correcting mistakes involving meals and medications. My mom remained mentally sharp until the very end of her life, and it was heartbreaking to watch her concerns be dismissed even though she was often correct. Instead of being able to spend our time simply being daughters, my sister and I had to be at Carmel Village every day for several hours just to make sure our mom received the care she needed. During the final three weeks of her life, we had already begun making plans to move her to elsewhere because the situation had become so concerning. We also involved the Long-Term Care Ombudsman and held weekly meetings with the Carmel Village director, Mandy, and her staff in hopes of improving communication and resolving ongoing issues. Unfortunately, many of the same concerns continued from week to week, and Mandy often responded as though she were hearing about them for the first time, It became she is very out of touch about what really goes on in the rooms of the residents compared to what she THINKS the Med Techs and Caregivers are actually doing. We observed it all first-hand by sitting in my mom's room for hours every day. Choosing an assisted living facility is one of the most important decisions a family can make. Based on our experience, Carmel Village may be suitable for someone who only needs minimal assistance, but I cannot recommend it for anyone who requires significant daily care or hospice support. The promises made did not match the care my mom actually received, and I would not trust Carmel Village with the care of a loved one whose needs extend beyond basic assisted living.

When I go to visit, I'm always greeted warmly by Sylvia! The grounds are always well kept, and the…read morestaff seem to genuinely be friendly and considerate of the residence. I call it "summer camp" because there's hot meals in a nice dining area, crafts every week, special events and exercise classes every day.

I can't say enough kind things about the care our mother is receiving. The staff is loving and…read moreprofessional. The rooms are nice and the staff never lets my mom out of their sight. This is a home. The owner's family and grandchildren often stop by. I feel very good about my precious mom being here.

Would give a 0/5 stars if I could. I called to make some inquiries about this business, and I was…read moreanswered by a front desk lady. After explaining my desire to make inquiries and learn more about this business, I was answered with "You know it's a weekend right? Saturday!" in an outright disrespectful and unprofessional manner. After simply replying "yes" to the lady, she immediately hung up without any say. It is unfortunate that my first impression of this business is childish, unprofessional, and disrespectful to say the least. I simply requested to hear more about what this business has to offer, and I was rudely denied answers to what would have been simple questions by the childish, unprofessional front desk lady who clearly was upset she was working on the weekend. I truly do hope her higher ups see this review, not for the sake of my satisfaction of a negative review, but for future experiences with customers who may potentially deal with an attitude when calling this business. While I wasn't able to get the name of the lady who answered my call, she is clearly leaving a poor representation and impression of what this business consists of and their quality of services.

Ok, if you're on Yelp looking at care facilities for your loved one, then please hear me out, I…read morehave lots to say! This is one of the hardest things you'll have to do that Vista Del Mar actually makes easy. Before I get into the details, the key names you need to know are Rebecca the Top organizer with a heart of Gold, Sidonia who does the intake and works insurance magic, Juanita who is the incredible eyes and ears and also facilitates memory care, Jenny, Jessica, Charmaine, Patrick the Events Coordinator and so many more. These are my new, additional family and I love them dearly! I anticipated the process as being uncomfortable and purely money oriented. First of all, they have their rates on their website unlike so many others. They have their fees listed too. No surprises. We don't need that during this time with our parents. So that was a welcomed and very important sign. I toured a bunch of places in Long Beach. When walking in, you can feel the vibe, the energy etc and once I walked into Vista Del Mar, right through those doors, I KNEW this was it. There was upbeat music playing, not all stuffy or silly stuff. I've seen places that tend to infantilize their residents and this music was straight up pumping! The residents were moving to it even in the foyer! Theres always a fresh flower arrangement and right when you walk in it's bright and you can see the beautiful outside courtyard. It has gazebos for shade, beautiful landscaping and access to the other parts of the facility. I can't even call it a facility even though it has 247 healthcare and workers. I guess I'd call it my dad and sisters apartment with new family and friends. In the short time my dad and sister have been there, they have a whole new family who care for them. In turn, this has freed up a lot of my time and worry to get my own life things done. I know they're safe, I know they have medical care and medication. But I also know they are mentally stimulated by the non-stop calendar of events every single day. Painting, field trips, socials, happy hours, trivia, bingo, movie parties with snacks! As I write this, I can do anything with my day off today and it feels GREAT. But I actually want to hang out over there today, haha. The dining room is absolutely gorgeous. You seat yourself or they assist, and it's like a restaurant. You can dine there too with them if you want! The lovely ladies who work the dining hall have so much patience. They bring the meals and make sure everyone is taken care of and is satisfied. They can also make other meals if you don't like what's being served on that day. They also accommodate special diets. They really pay attention and I'm so thankful for that! There's a snack shack off the main hallway, free laundry room with washer and dryer, a hair salon open 3x a week, 3 places to watch movies and tv, the theatre has beautiful luxury easy chairs, and is still close to watchful eyes of the staff. This place feels like Home. It actually feels more like home than when before my mom passed. It feels like Hope. I don't know what I did to be so lucky to have found Vista Del Mar. It's within budget and clean and happy feeling and bright and entertaining. I mean, this should be the STANDARD all care facilities should have! You know I could go on so if anyone reading has any questions, just message me and I'll be happy to answer honestly. So now, I'll get ready and head over to their luxury apartment as I call it and talk to them about what they've painted or crafted, which new friends they've met and get some fun chit chat going with the staff that never seems overworked or rushed. Finally, peace of mind has never felt so good!!!

My mother was recently moved to Memory Care at Vista Del Mar. It was a very emotional experience…read morefor the entire family but all of our questions and concerns were addressed by the awesome Administrative staff, Sidonia and Juanita. When my mother and I arrived to the unit, we were welcomed by such a warm and attentive team who immediately assured me that my mom was in loving hands. It has been two weeks and my family and I are so pleased of the excellent client care that our mother is receiving by everyone in Memory Care, especially Anthony and Guadalupe. Thank you to all the staff at Vista Del Mar.

We had my mother stay at Magnolia Palms to regain her strength after a long hospitalization from…read moreHoag and a skilled nursing facility and had great care. Kim and Chris made my mom feel right at home, and the caregivgers were great with her. The home was very clean and the meals were excellent! My mom's only complaint was that she could not enjoy the meals because of her diabetic meal restrictions. Kim got our mom strong and independent to return to her home. We highly recommend this board and care. Thank you!

Never expected needing to find a board and care facility for my family member. It was a transition…read morefrom rehab to home. This was all new to us - how to find a place and find a place we like. Our placing agent recommended Magnolia Palms. We end to check it out and the owners Kim and Chris were very patient with myself and my family. They answered all our questions made us feel at ease that my family member will be well cared especially since we were not local. Setting up the contract was pretty straight forward and they are electronically savvy. The facility is brand new very comfortable. The rooms are pretty good size and very clean. The staff there was very attentive and addressed all needs. We lived up north and never worried about our family member's care. We were extremely happy and felt they treated us like family. If you are looking for a place for your loved one and want them treated like family, consider here!

Welcoming staff, great food, so happy to move my sister there!! Pretty gardens, clean well…read moredecorated buildings.

It's April again ... and I can honestly say that the menu is exquisite...my roommate of almost 20…read moreyears agrees wholeheartedly! The staff are amazing and I have known them since I've been here .. this is my home sweet home ...

Very good care of loved ones here. Elsa and Monica do excellent with communications. Sam and Jay…read moredo a great job, as well as Norman and Luzdelia. Food here is fresh and offers a variety of meals. A lot of fresh fruit is given. They take the clients out for walks/wheelchair rides to get smoothies. Also, the outdoor space is used for fresh air and nature. I recommend this facility.

As a healthcare provider, I work with many assisted living communities and board and cares in the…read moreOC and LA areas. After working with Elsa and Jose for over 5 years, I have witnessed the effort they put into their homes and the quality of care they provide to residents. Their Board and care community, Linda Vista, is no different. Located in a beautiful, quiet neighborhood in Orange, this community is everything I'd want for my loved ones. Clean, safe and comfortable, with staff that is caring and family oriented. In addition, Elsa is so communicative and supportive with both residents and families, all needs are addressed kindly and efficiently. It's rare to find such a beautiful home that leaves you wanting for nothing. If you're in need of a home away from home, for you or your loved one, do not hesitate to tour this outstanding community.