My friend and I were very excited to try out this centrally located hotel in town. We could tell it…read morewas a bit older than the outside, but given the recent reviews we gave it a try. It's priced at 66 USD for the night so it was a pretty fair price, more expensive than our previous days however.
After getting him checked in and going to a room we were quickly determined to get out of here. We walked right down immediately after and attempted to get a refund given the aroma and quality of the hotel room. There wasn't even toilet paper in the room.
The hotel refused to refund us and we were pretty upset, however the manager Ajay worked with us to try and help. They couldn't refund us, but he truly worked to try and address all concerns we had. He checked out a few other rooms with us and was very calm and kind even through our frustration. I highly appreciate him and his customer service and is the reason I am not giving a 1 star. It's not his fault the quality of the hotel was poor and again truly tried to help.
The rooms didn't smell great, everything was outdated, our particular room had a balcony that was shared with the neighbors, the room was pretty beat up and just not of high quality. If you don't care about quality this place could definitely work. It was relatively cheap and staff was good, but really wouldn't stay here again given the chance.
Thank you again Ajay for doing your best and I appreciate your kind heart.