It might have been a bad day for this one waiter, but I never thought that an ounce of negativity…read morecould even coexist in the midst of all these sweet treats. For the full story you'll have to read my review on Qype.com under the name of Esther80. The situation was a misunderstanding for sure--normally, the Holländische Kakaostube is a place staffed with extremely pleasant old fashioned outfitted ladies flitting about, taking orders for stellar cakes and hot chocolate with more than pleasant aplomb--but the immediate condescending attitude our waiter displayed on this particular day was not. I have never experienced such rude service in my entire life and must admit, was a little taken aback. The Kakaostube is either overworking their staff, this guy badly needs a course in customer service, or he is prejudiced against Americans. Either way, with all the less than 3 star reviews on Qype all having to do with bad service, one can't help but wonder if the Kakaostube has been letting this guy get away with treating their customers in this fashion for years. We filed our first EVER complaint at the front. I would have given this place 4 stars for their, nonetheless, amazing confections--some must try's are their hot chocolates with Dutch pressed cocoa with a shot of liqueur and their petite fours--if it weren't for this experience; my husband and I are now hesitant to go back because of it. Never has a charming place, one that I even used to consider a gem of Hannover, fallen so far from grace in my list of favorite haunts. As we left the establishment that day, the manager ran after us with a mollifying gift of two chocolate truffles. A nice gesture to say the least, but the chocolates themselves tasted like disenchantment and compromise.

I was here for breakfast. The cappuccino is a good choice…read morehowever I would avoid ordering the "cup of coffee". The breakfast I had was very nice and not too much. (Holländisches Frühstück) The bread was fresh and the selection of cold cuts was also good. The waiters were attentive and friendly. Nothing to complain about here. The Café itself is very roomy but the tables are too closely placed for my liking. It will also get very loud when a larger group arrives and the tall ceiling doesn't aid in reducing the echo. Overall a pleasant place to be. I would definitely come here again.

Great place to hang out in Hannover. Nice view of the square and goings-on. Always lots of people…read moreand activity in this area. I got a friendly server - he was more than happy to tell me about local transportation (they don't have Uber here) Good cold beer on tap (Hasseröder) You can sit inside on a cold day or you can go out under the umbrellas and heaters. The waiters speak English in the menu is English friendly. They have a great selection of ice creams, and an amazing selection of wines.

If you go to Hannover and don't go to Movenpick at least once you have made a grave error. Lol…read more Get the Apple Strudel and make certain to get ice cream with it.

Der Service in diesem Restaurant war enttäuschend. Die Kellnerin mit mittellangen blonden Haaren…read morehatte eine sehr schlechte Einstellung und sagte uns, dass sie zu beschäftigt sei, um uns zu bedienen. Es fühlte sich an, als würden wir ignoriert, was unser Esserlebnis ziemlich unangenehm machte. Dies war unsere letzte Mahlzeit während unserer Reise nach Hannover, und sie hat den wunderbaren Eindruck, den wir von der Stadt hatten, ruiniert.

Thanksgiving dinner-take out ..2018 1) Do you have new…read moremanagement at Mel's -Bonita???? This year certainly didn't go as smoothly as in past years!!! 2) The phone was off the hook at 11am - the time we were told to call-So., we couldn't call and put in an order!!! So, it was a mess when we arrived to order and pick-up!!!! No signs on where to order or where to pick up...Mass hysteria!!! People standing in the wrong line, ..people bumping to each other... WHY!!!!?????!!!!?? NOBODY KNOWS HOW TO COMMUNICATE..!!' SO, in this age of COMMUNICATION, nobody knows how to TALK... . Bett mcgruder