This is Mia's second visit to Terry and his team and I wouldn't dream of taking her anywhere else…read more Frim the second you walk in you are made to feel at ease and as part of the family. they go above an beyond to make sure you are happy and most of all your pet is too. Mia looks absolutely gorgeous and loved every second of her pamper. we can't wait to see you all again in October xxxx

Amazing Transformation…read more We would like to thank Matty, Andy and Louise of Alermann Pet Care for transforming our 12yr old border collie Khia into a beautiful, fluffy and happy dog. They obviously have the welfare of your pet in mind as Khia enters with a wagging tail and comes out with a wagging tail looking totally transformed. They are true professionals and I have no hesitation in recommending this team as Khia is a very sensitive character and if she is happy then most dogs will be too. They also offer a fantastic range of pet accessories and dietary products which are good value for money. Keep up the good work - see you again soon.

Bets groomers by far. No caging. No mixing dogs and the cuts are the best. Multi styles for each…read morebreed !! Traditional styles or Asian fusion etc Once you e been here, you won't go anywhere else.

Bailey was very anxious wee dog re grooming, he would come back partially dried and no nails…read moreclipped and seemed terrified I came across Betty Brown's, as was in Redcar ,by chance ,and it has been life changing for Bailey On his first visit ,the calming atmosphere and one on one attention to grooming ,wee Bailey was relaxed immediately I left him with no hesitation that he was in the best of care you can imagine my delight when I went to get Bailey ,he was so relaxed and happy,he was groomed like never before ,his nails ,ears,....He didnt want to leave and come home! Lol He has been a happier boy (shiz tzu) and has since been again ,as soon as he was told where he was going he was running around in utter joy until it was time to go off for his pamper session I highly recommend Betty Browns for many reasons ...It is uplifting to see such nice,attentive people who genuinely take the needs of your pet with love and care,and as it is one on one grooming rest assured your pet is never left alone ....the salon uses the highest quality products for your pet's pamper..Bailey went from an anxious Dog to chilled out strutting his stuff showing off after being here Highly recommended as by far the best in business ,take your pet anxious or not and rest assured not only will your pet receive the best groom ever but will be so relaxed afterwards Thankyou to all at Betty Brown's first class all round Eleanor ,Carole and Bailey xx

We have a Pomeranian and cockapoo, received a reasonable price for the mobile grooming. On the day…read moreof the appointment, the groomer came, looked at the dogs, said she wouldn't do them and left without explanation ... very strange behavior. We wanted the Pomeranian sheared and the cockapoo trimmed, nothing out of the ordinary. I wasn't home at the time personally, but texted later to find out why she left but received no reply. Set us back 3 weeks because we waited for the appointment when we could have had the dogs groomed elsewhere if she had just told us. very odd, definitely won't be recommending this groomer.

From the owner: Fully Equipped Van with Hydrobathread more

I wish you could give no stars but unfortunately you can't. I have NEVER had an experience like…read morethis in my entire 32 years. Please do not take your pet here. I am traumatised and so is my dog. I had to get the police involved due to being verbally attacked and threatened in the store. It sounds like it can't be true and believe me I wish it wasn't. I booked my 10 year old bichon/yorkie cross in today at 10.30am...didn't get a great vibe from the start as the place smelled of cigarettes and the woman wasn't the most professional looking. I was told I would get a call when he was ready. At 1.30pm we still hadn't heard anything so I called to ask for an ETA. The woman (who is called Pamela) kept repeating she didn't have a time as he'd been 'naughty' so that's why it was taking so long and then hung up on me. My dog has never been described as naughty by anyone who has met him! He is the most loving little lapdog and has never attacked any dogs, other animals, and certainly not humans. Upon her hanging up on me, we instantly became worried so drove along from Tynemouth to pick him up (at this point we didn't care if he had been groomed, we just wanted to know he was safe and well). Pamela was there when we entered and proceeded to swear and shout at me and continued saying my dog was vicious. Obviously my dog is my baby so I became very emotional and just wanted to see him. They wouldn't allow this until I paid, I didn't want to pay after being sworn and sweared at. This then escalated when a man came in, who I am presuming is the owner, and I had three women and a man shouting at me and holding my dog hostage. I called the police immediately. As we were waiting the abuse continued and Pamela came at me shouting a centimetre from my face and said she was going to drag me out of the store if I didn't pay and keep my dog. She was so disgusting that the man had to push her and her colleagues into the back room. She persisted though and kept coming out and shouting and swearing. It was like something off Jeremy Kyle, absolutely appalling behaviour. In the end my dog was the most important thing so I paid the ransom fee (a ridiculous £32) and finally got him back at 2.30pm. I have given my statement to the police and await a further interview tomorrow. Please bear this warning. I wish I had videoed it but was so in shock at the violence that it wasn't my first instinct. Please share my story and stop these people treating people and pets in this manner.

From the owner: We offer a wide range of services including pet, working and show grooms, bath and blasts, hand…read morestripping etc. All our staff are highly qualified and animal first aid certified. Our premises are local authority approved for health and safety and we also have full public liability insurance. So you can be rest assured that as well as getting the service you require, your pet is also in safe hands.

Excellent service, so helpful and kind, Zara loves going to see Gill. She comes back looking a…read morelittle cutie

Dear friends and animal lovers,…read more I am writing to you with my heart in my hand to share a difficult situation. For reasons beyond my control, I have not received permission to have a dog in my home, which forces me to make the painful decision to give up my beloved companion, Smely, for adoption. Smely is an Anatolian Shepherd, just 8 months old, full of energy, nobility, and tenderness. He is a playful, intelligent, and protective dog who needs a home where he can grow up surrounded by love, space, and care. I am surrendering him with the hope that he will find a responsible and loving family who will give him the attention, patience, and love he deserves. It is not easy to part from him, but I know that the most important thing is to guarantee him a happy and full life. With gratitude, David Garcia josedavidchavez2001@gmail.com I'm writing to you with my heart in my hand to tell you about the situation of a living being I recently rescued. For years, he didn't receive the care and affection he deserved, and the family he was with decided to no longer care for him. Given this, I couldn't remain indifferent and took him into my home a week ago. During this time, I've seen that he is kind, calm, and has no behavioral problems. However, it's true that he has a difficult history; not because he himself caused harm, but because he lived in an environment where there was abandonment and neglect. His "crimes" are not his own, but rather the fault of the circumstances that surrounded him. Today, all I ask is a chance for him to rebuild his life in a safe, stable, and loving space. If you grant me permission to keep him with me, I promise to responsibly assume everything that his care entails: food, health, exercise, and, above all, affection. I'm convinced that every person deserves a second chance, and I trust yo

I adopted two mature moggies from Benton shelter in 2010. Both were 8 years old and had been…read morewaiting for their forever home quite a while when I met them. It was love at first sight and I had a fab four years with one and another 12.5 years with the other (sadly died in February 2022). The cats were perfect in every sense and Benton rehired them in a safe and professional manner. No complaints from me - or the mogs I adopted, both settled well and were beautiful friends. I've donated a small amount each month to the shelter since adopting the cats and will continue. When I'm over the recent loss, I'll certainly go to Benton to see if I can rescue another mature moggie. Well done Benton, you do a wonderful job giving unwanted animals a much needed second chance.