Our parents have been living at Carrington for over three years, including during this last…read moreCovid-19 year, and they have had a great experience there. Prior to living at Carrington, they lived for a year in one of Green Bay's giant assisted- living/rehab/ nursing home campuses, and the difference is remarkable. Carrington has a maximum of 22 residents, so the staff gets to know the residents as individuals and knows each persons needs, likes and dislikes. The residents and staff develop a relationship with each other that is similar to a family. Carrington is more like a home than an institution. Another positive for this small place vs the large home of hundreds, is that germs don't spread like wildfire. In the large institution, my parents were frequently quarantined in their rooms because of flu or some other stomach virus going around. At Carrington, this has never happened. My parents and all of the residents have been free of flu and covid throughout their stay at Carrington. The place is very clean, the food is great, and can be customized if the resident doesn't like what is being served. When my parents push their buzzer, people come to their assistance in a timely manner. When we feel something goes wrong, the administration and caregivers have answered our concerns in a timely manner. I have learned that the fancy furniture and fireplaces and country club atmosphere you see at the large campuses are mostly for show and to persuade you to sign on the line. But what really matters is the caring staff who are with your loved one 24/7. You can't see that on your one hour tour of the place, but should be the main reason why you should be choosing a home for loved ones. The behind the scenes caregivers at Carrington are top notch and provide not just care but love and attention too. If I were to do it all over again, I would choose Carrington, and so would my mom and dad. They love it there.

Visited my aunt there. Everyone was so nice and very efficient. Beautiful facility and lovely…read moregrounds.

Worst memory care leadership, manager is very vengeful and miserable with poor team player skills…read moreand has been reported numerous times but yet no change, if you are not a favorite of hers you are bound to get fired, people are hired out of being desperate, short staffed on some days, when there is enough staff in the whole building due to memory care manager being incompetent when it comes to scheduling, VERY HIGH TURNOVER, they will sweet talk you at their own benefit but once they've replaced you they'll throw you to the curb like you never broke your back for them, NO RECOGNITION or potential on moving up due to poor leadership (specifically memory care manager) all attention is focused on memory care leader who is a poor leader as said by 97% of the entire building including family members and other leaders, still no Director of Wellness, memory care manager is not an RN due to not being capable of passing NCLEX-RN exam but claims to be an RN during orientation, should have been fired a long time ago, executive director is too nice, therefore has no back bone to make own actual decisions, place will eventually go out of business due to this matter, on calls are not caregivers making them not ever want to do their job as the on call, caregivers are treated like dirt, very minimal training due to not enough scheduled staff, lots of lack of communication, no shift differentials, low pay for all the stress that is caused on top of responsibilities that are expected, raises are given on a year basis only being a few cents as if it's a department store, list can keep going but would never end, DO NOT WORK HERE AND ABORT MISSION BY ALL MEANS IF LOOKING INTO IT, If could give -5 stars I would.

I have had the pleasure of working at Autumn's Promise since it opened. I am extremely proud of…read morethe professionalism and kindness of our care staff. During the pandemic our staff made a commitment to shelter in place and live at the facility and work increased hours to help ensure resident safety. I have had family members live at the facility and it is my only choice for my own parents when that time comes. I can't even tell you the number of compliments we hear from emergency care and medical professionals that come to the facility. We are by far one of the best facilities in the Green Bay Area.

Horrible security- let in unauthorized people several times…read more Left a stage five dementia patient outside unattended. Had the wrong name on medication bottles and administered at the wrong times. Went against Family, POA and doctors wishes regarding health and safety. Then lied about it. More than 50 violations in three months. Management is manipulative and vindictive and rude. There are a couple staffers there that are extremely kind, but they don't work nearly enough. Having an RN there only three days out of seven is a little scary.

If I could rate it a zero I would. Do not put a loved one there. There's not enough room to explain…read morehow bad it is. State is called there frequently.

Fantastic nursing home, one of the few in Green Bay that delivers high quality long-term care. My…read moregrandma lived at Odd Fellows in long term care for over five years, and someone from my family was there to see her and spend time with her every day. The staff got to know not only her, but our whole family in general, and took excellent care of my grandma. No nursing home is perfect, but whenever there was a concern raised staff addressed it promptly. It is difficult to trust others with your loved ones, but I have peace knowing that my grandma was loved by the staff here, and got very good care. I would put someone else I love here and highly recommend the Odd Fellow Home to others, especially for long-term care.

This place should be shut down. My mother fell so often, broken bones and not taken to the hospital…read moreuntil she was almost dead, not exaggerating. She had dementia and they didn't work with her once but really enjoyed raising her rent by thousands on a regular basis. It was very close to ten grand by the time she died. They hated me so much that no one said they were sorry to me when my parents died. But boy, oh boy, did they put on the fake smiles when my uncle and I toured the place. Then we were golden. Move them in, the whole story changes. They all turned into schoolyard bullies. Horrible place! You can't sue these places unfortunately or I would. Lawyers won't touch them or doctors. A$$holes.

From the owner: Assisted Living By Hillcrestread more

This place truly cares about people and you can tell it from management down to their staff they…read moreare outstanding. I highly recommend this place to anybody who thinks about Assisted Living the best one in town.

Mom was there for only 6 weeks before she passed, but the car that she received was wonderful! I…read moreenjoyed coming to visit each day because of the staff that constantly as what could they do for Mom and I. She was treated with great respect even though she was not always kind back to them. Tender Hearts for sure!