Hello, I'm usually not the type of person to leave a bad review. I will say, the flowers I recieved were absolutely beautiful. My boyfriend sent me flowers as our mini trip was cancelled, and since we're long distance he wanted to make it up to me by sending me this beautiful bouquet of flowers.
Now, my real issue here is the delivery service. I recieved a call early morning asking if I was home to sign off for the delivery. I explained to the lady making the delivery that I was not home but my mom can recievethe flowers for me. The delivery person agreed and my mom opened the door and received & signed for the flowers. Perfect. No complaint there. Service was great and the lady was very sweet on the phone. At a later time around 4ish almost 5 before getting home from work, I receive a call from the same delivery lady- asking if I received another delivery of flowers. I responded stating I haven't received any other delivery, only the one my mom received at the door from her personally earlier. She apologized and said she was trying to retrace her steps. I said it was ok & we ended the call. I got home around 5pm and quickly left to go grocery shopping. While I'm shopping i get a notification from my Ring camera - where I see a tall man & a women at the door. Through my ring camera i asked how can i help them, where the man said in a rude tone "come to the door" I stated to him I was not home. he then proceed to mock my response and say "oh you're not home" making gestures with his hands. I then explained to him I am out doing groceries. He then looks at the delivery lady who i spoke with earlier and gives her an attitude stating she needs to talk to me. She then introduces herself and explains she left a deliver at 3:45pm at the door and if i got it. I explained to her i got home at 5pm and there was nothing at the door when i came in. She then continues to ask me if i knew where it was or if a neighbor got it. I explained i did not know of anything, and when i got home there was nothing there. I did not know someone came again and rang the door bell as she said she did. She then said she took a picture of the delivery by my door & knows she delivered it to my house. I then repeated myself again that I did not see the delivery when I got home, nor did I have the delivery she made. She then said "okok i'm not accusing you... thank you"
Now, if I responded to your call and explained that I did NOT receive a second delivery. What makes it okay for someone to come back to my house, let alone with a random man who clearly does not know how to speak to a customer and accuses someone. Let alone harass me. I do not have any control whatsoever if someone came to the door step and take the delivery. I do not have the delivery she wrongly delivered in the first place. Unbelievable.
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