Was purchased by H&R Block and the friendly local service is now a rude franchise. They destroyed…read moreall old records without informing customers. And when I called to talk, they were curt and unsympathetic. Do not recommend.

the office manager...beware manager selective on who can use the bathroom...also he doesnt know how…read moreto answer a simple fee question. he claims to not know how to file taxes....

Russ was the tax agent that did my taxes in 2013. I paid H & R Block $496 for this service. In…read moreJanuary 2015, I received a letter from the IRS. I called this office and made an appointment with Russ to discuss the letter. I went to the office at the appointment time and he was not there. I was told that he just left. I was also told that someone had cancelled my appointment. The office wanted me to reschedule the appointment. I told the office I would deal with whatever agent is available. Suzanne was the agent I ended up giving the IRS letter to. She was lost. I paid extra in my tax fees for the piece of mind program. She acted like she could not find where I purchased the piece of mind. She was looking into the computer stating that she could not find it. I showed her the paper I had that verified I purchased the piece of mind. To make a long story short I had to go to a different H & R Block to get my taxes fixed. The other office had to amend my 2013 taxes twice.

-Fails to return messages -Rude and always short on help…read more-Charged 50% more this year than the past two years and didn't have to do as much work -Could not get a copy of my taxes because they were out of toner and didn't know when they would get to it. -Run, don't walk away from this company. -One of the worst managed companies I've ever used

From the owner: We are open year round to serve you. We are located across the street from the Edgewood Dairy Queen…read moreand next door to the former Mike's Farm Market.