I bought a pair of designers pants, all the back is already ruined and looks like it has been used…read morefor 2 years. I demand a refund for this pants.

A great spot for affordable, designer clothing. However, be sure you are paying attention as there…read moreare a few counterfeit products throughout.

When in Milan.... We wait in line in the ugly heat August summer for a Goyard bag! why? Cause the…read morepeople who get it, just gets it.. who am I kidding we are irresponsible adults with our money. Rich people won't be caught standing in this line, in this summer heat. The perception of me being boujie is I love certain designer things. I wanted a Goyard bag because I was sick of my neverfull, everyone has it. Little did I know these girls all thought the same in line... HAHA!! If you know Goyard, it is one of the brands that make themselves very exclusive. You can only purchase them in store, they will not ship, nor will you know their price until you physically go in a brick and mortar. They have locations in the US, none in Hawaii. You are also limited to only buy 4 a year! The staff and service was amazing. The staff came by the line to hand out green umbrella and asked which item we had in mind to check stock. This why you aren't wasting your time if you wanted a specific item. I ended up waiting for 1 hr with my portable fan, I never travel without this, it's a life saver in humid conditions. When I got in the store, it was tiny fits 8-10 customers plus 8 workers. My sales associate told me today the line is a little shorter sometimes people wait 2hrs minimum. WHAT!!!! 1hr was bad already but 2hrs! At first I wanted a cross body and I really was set on the An jou mini tote. Asked the sales associate about white Belvedere and cap-vert. They only had red and blue in cap-vert, I tried on the red and my assigned sales associate he was so honest, he said girl that does not match you. Don't waste your money on that color or the style. Now that I LOVE you for being so honest and not just telling me to buy it. America would never do this, most lie to get you to just buy. More reasons to love Italians. I was set on white and he told me the mini an jou is very popular, it's a true reversible tote. Inside was black leather and the outside was the Goyard canvas design. They didn't have white but they had black/brown, blue, green and red. Firstly he said red is not my color, green and blue are the popular colors right now but black/brown is easier to pair with everyday. I went with the classic color black/brown mini Anjou and got a little painted blue heart Goyard to look different. They do custom graffiti art on the bags, cost depends on the size. I also got the conti pouch in white because I was set on getting a white Goyard too. He said the conti pouch is a great pouch, bigger than most pouches. In my mind I was planning on making this bag a cross body! Lol 2 in one! Honest question, would I do this again? HELL NO! Did I get what I wanted? Yes. Do I regret it? Oh absolutely! I have been home for a few months and I lean more towards the conti pouch, the insert in place making a cross body was more of a go to when I go out for errands. It was more practical as a going out bag. I love my mini Anjou but it's more like a work/brunch/ girls date bag since it has no zipper. The insert helps hold my stuff in place. It does go over the shoulder. I do end up picking my bigger totes for work. If you want a Goyard, stand in line and get it! I had a good experience here. Milan is the shopping capital, a boujie girl heaven.

Line up starts at about 9:30am. Got to the store at about 11am and wait 45 mins to get in. There is…read morea store worker who comes out and asks you what you need to make sure they have in stock and you aren't waiting for no reason. Store let's in about 4-5 people max. Luckily for me they had everything I wanted. Sale rep was very helpful with my purchase. Will be going back soon!

It is A very large store in Milan with many floors to shop and lots more to choose from than we are…read moreused to in the States. We bought a few items - and would come back in next time we visit Milan. Enjoy.

I loved this brandy store, the clothes were adorable and it had many more options than other brandy…read moremelvilles I've been to. However, the staff was very rude. The girl in front of me got a tiny smudge of makeup on a shirt she was trying on. The staff publicly humiliated her and the girls working were very mean. They treated her like a prisoner the rest of the time with girls eyes on her even though she had ALREADY agreed many times to buy the shirt. I saw it happen, she was nice at first but after every staff member had eyes on her and we're following her around the store, she got very uncomfortable. Will not be returning here. Customer service is the most important part of any business. My two stars are simply for the clothes.

The Louis Vuitton flagship store in Milan is on a whole different level. I thought the Galleria…read morelocation was impressive, but this one genuinely stopped me in my tracks. The space is massive and laid out around a dramatic open atrium, so as you move through the three floors you can look down and take it all in from above. It feels more like a luxury gallery than a retail store, in the best way. What really surprised me was the café inside, which somehow makes the whole experience feel even more elevated and relaxed at the same time. You can browse, wander, pause, and just soak it in instead of feeling rushed. The service is polished and attentive without being intimidating, and the architecture alone is worth the visit. Even if you're not buying anything, this flagship is absolutely a must-see in Milan.

The store was completely renovated. It opened about a week ago after undergoing a huge renovation…read moreproject. It's stunning. It has a cafe for coffee and pasteries and also is home to a DaV by Da Vittorio restaurant. Online bookings for the restaurant are currently unavailable.

While my sister looked at shoes, I looked at the beautiful place settings…read more Interesting to see the displays of fine Prada china set up to entertain at the Galleria in Milan. Beautiful and unique. Just inside "window" shopping for me, but still a nice way to explore the extravagance of Milano.

Extremely disappointing experience with Prada online customer service and product care…read more I sent in a jacket for minor restoration, and it came back several sizes smaller, with bent zippers, damaged pockets, and torn fabric. A similar issue happened earlier with a Prada bag - returned with a completely different zipper pull than the original. (The bag was purchased in Milan, while the jacket was ordered online. I've also shopped at Prada stores in Munich and Paris, where I've received proper service) Throughout the jacket process, I spoke with multiple representatives, none of whom could help. Everyone just redirected me to the same email address, which rarely replies - and when it does, it's anonymous. Not once did I receive an apology. I have never received such poor and indifferent service from any brand - not even from companies whose products cost a fraction of Prada's. It feels like no one takes responsibility, and customer care is simply not a priority. I did receive a full refund, but resolving the jacket issue took nearly a year through the Italian consumer dispute office. Communication proved to be nearly impossible.

This is one of my all-time favorite brands. So much attention to detail (Jil Sander Navy-esque mini…read morebrand markers). and designer styles at affordable prices - although this season (winter 2018) way too closely resembles Gucci 2016. Sylvian Heach is a Napolitan designer. Every year the company releases fur coats and fur-trim vests and jackets. If that's not your thing, I fully understand; I don't think foxes and bunnies should die to clothe us, either. But if you're into that and don't want to pay thousands, Sylvian Heach is where you go. The store experience is also something else. The more pricy items are supposedly on the ground floor - quite opposite Zara, which places its sale items on ground floor to increase turnover. No, at SH, you give every piece you pick to the salesperson. This feels very personalized. And Nouha - she's good. Lethal on your wallets good. Either way, I left a happy camper with lovely finds. Happy to guide fellow Yelpers this way :)

I bought a jacket and it was broken, the seller refused to reimburse me and didn't give me any…read morereceipt

a good option on a trendy street for not much money, a really interesting selection of gently used…read moreor new fashionable pieces. they also have a whole section of refurbished Levi's (501 & 506) I thoroughly enjoyed how well thought out each section of the store was. I found a pair of leather straight leg jeans for only €20!!

Nice collection of classic shoes, at an incredible price point. The same shoes somewhere else would…read moreprobably cost around 300 Euros, and here are less than 200. Also they are super friendly and very helpful in helping you pick the right pair for your needs.

From the owner: Luxury made accessible. Made in Italy shoes and accessories…read more Velasca offers Made in Italy shoes and accessories, all hand-crafted in the small town of Montegranaro, Marche (Italy) and delivers them directly to customers for a fair price. Velasca revolutionises the broken traditional retail model, by cutting out intermediaries and passing the resulting savings to the final users. The result? Luxury is now accessible to all.

This shoe store in Milan is epic! I was going nuts with all the choices here, they have a huge…read moresupply of all different styles and the quality it beyond wonderful, excellent craftsmanship to be sure. I finally settled on these adorable preppie type loafers, but was dying to buy the matching bag.I already had shopped my wallet dry so I settled on the shoes. They took a while to break them in as all shoes do, but I wear them a lot now. I will be heading back to that store on my next visit for sure. Love love love them

Poor customer service. Very rude to us and others coming in as if we're being an inconvenience…read more Attitudes of the sales reps should be checked and corrected as it is NOT ok. DO NOT RECOMMEND SHOPPING HERE. GO TO Paris to buy instead. Better service and respect there. I would give ZERO stars if I could.

Awful service. I wanted to check stock of a particular bag and they were rude about it. We left…read moreimmediately. Ido not recommend buying a bag or other products from a company who pigeonholes customers as their clientele or not their clientele.