Amazing salon. Staff are friendly, I had a great experience. It's always nerve-racking finding a new stylist. The salon itself is beautiful and in a great area. Eric is great, this is one of the best cuts I've ever gotten. I have a lot of very straight hair and wear it in a chin-length bob so when its not perfect its so easy to spot mistakes and cuts don't always wear well out of the salon. We talked about it and he texturized the bottom of my hair so its very easy to re-style and dries great. read more

Andre Richard Salon - Chin length bob - Hair Salons Near Me - Philadelphia, Pennsylvania

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New Year, new hair. Or so I hoped... After a thoroughly lackluster but nauseatingly expensive ($225) 'curly cut' by She Who Will Not Be Named the end of last September, come January 2022 I was dismayed at how frowsy I looked but I was also feeling very distrustful of letting any more curl "experts" get near my head. My choices were to cut it myself (been there, done that), fly back to San Francisco to let Rafiki at Pastel Salon do the deed (not really practical for any number of reasons) or find someone closer to home (Center City). That is how I found myself and my curls at the Andre Richard Salon. I was early for my appointment with Ava Darling but she greeted me warmly, took my coat, got me draped and seated and chatted briefly about what I was looking for. She was finishing up with another client and gave me a timeline when she would get started with me. Since I always travel with something to read and the salon's atmosphere was calm and relaxed, it was no sacrifice to sit and zone for awhile with the latest New Yorker magazine. There was music playing but it was so unobtrusive (which is always great), it simply added to the 'ah, now let's just slow down and take a breath' ambiance. Ava is a lovely, courteous, softspoken Scorpio who works very hard at stellar customer satisfaction. She is an excellent listener and best of all (to me), very visual. When I told her what I was looking for in a cut, she immediately got out her phone to show me pictures of what she felt I wanted. She explained that it was important to her that both she and her 'guest' were on the same page and pictures were the best way to assure that. Absolutely! My confidence in the outcome of this cut instantly went to 100%. As she did the dry cut, she explained everything she was doing, answered my questions and asked good questions regarding my likes, dislikes, and lifestyle-as in-how much time and effort did I want to put into a style. It was reassuring to me that I was being treated with so much intentional, individual care and not just getting a cut/style that she wanted to do. After the dry cut, where I exclaimed that I looked 1,000 times better already as well as 10 years younger, I was shampooed, given 2 separate treatments, one to brighten up my color, the other a deep conditioning. Both were part of the cost of the cut but they made me feel like I had booked a spa day as I relaxed under the dryer. Again, with every product she used, Ava explained what she was putting on my hair, why she was doing it and what the outcome would be. At no time did she push me to buy any product she was using or invest in a particular product line. Ava is not 'just' a DevaCurl stylist. She provides full service, so if you are looking for color, any kind of cut for any kind of hair or anything else that can be done to your tresses, she's the woman for you. She constantly checked in with me throughout the 2 hours I was there and I felt very much seen, heard and cared about. When blowout/diffuser time came, Ava again took her time to make sure all the lines of the cut were in accord with each other and that I was satisfied with her work. I was astounded at what she had been able to get my hair to do in what seemed to be an effortless way. I asked about the DevaCut 3 month rule for the next appointment, and she said to see how my hair was growing out, what and where I wanted to go next with it (my first thought was curly mohawk) and asured me that it was fine to wait until Spring before I came in again. In the 7 years that I have been back in Philly, this entire hair affair, from making the appointment and pre-paying online to having Ava help me into my coat as I was preparing to depart, was, without a doubt, the easiest, nicest and most satisfying haircut/salon experience I've enjoyed. I can say with a big grin that I will be most definitely back again! read more

Such an amazing experience with Joseph! He transformed my dark and uneven box dye hair to a masterpiece! My hair still feels healthy with a beautiful shine. The staff, especially Joseph, were friendly and welcoming. Couldn't ask for a better experience! Here's Joseph's instagram (it helped me pick the perfect hairstyle): @hairbyjosephanthony read more

Andre Richard Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

I would give this salon 0 stars if I could. I never rate anyone but feel the need to warn others of my very bad experience. I spoke with them in length about how other salons had not colored my hair right twice, and being a person of color and experiencing hair loss at a young age, when so many other bad things are happening in my life right now I was looking forward to getting my hair colored correctly. We texted in length. I was scheduled for a scalp treatment and hair color correction weeks ago. Then I got a blinding migraine last night as everyone knows no one can plan these things or know how long they will last. My extreme pain made me even more needing of a salon day and relaxation. I alerted them as soon as I could before the business even opened that I would be running a little late, but did my best to be considerate and mentioned I'd be willing to cancel my scalp treatment AND STILL PAY FOR IT as long as I could be taken for color still. I was spoken to in such a harsh tone, interrupted, spoken down to that it triggered a half-day panic attack. It was very unprofessional. Apparently the scalp treatment was not going to happen and I was to find out at the time of the appointment - when experiencing hair loss this was a service I really needed. I was told they wanted to cancel but then I was also charged for a no-show, when I still was on my way. I was told that they did not believe I got sick and I had planned to come late. I was told I was not really in my uber, when I was. I was told I am not a hair stylist myself so I couldn't possibly understand what being a little late meant even though I was offering to remove one service to save time. My mother called and only she was offered respect - not me. She was given an apology - not me. It was not clear who the management or owner is and there were falsifications in the whole story from THEIR end. Completely poor customer service. Their excuse was that because others had faulted them before I must be doing the same thing. I never once have lied, I work as a counselor for children it is not in my nature. I am completely shocked that with these prices, this is the customer service and treatment I received. Do NOT give them your card information upon booking. They will twist and turn their policy to SUIT THEM. And take your money without the service. They are liars. read more

I am so, so happy to have finally found my hair home!! I have hunted around the city for some time, and through other reviews popped in here. I've been seeing Karla for about a year now - she is amazing. She understands what I'm asking for and always elevates it to a whole other level. I feel so lucky to have found her and the salon. Today I had my first appointment at their new location in old city -- wow, truly such a change. There really is nothing that needs improvement now - they have it all. Karla you're a queen! Thank you for the amazing color and cut! read more

Andre Richard Salon - Happy face post hair coloring and cut with Karla! - Hair Salons Near Me - Philadelphia, Pennsylvania

I got a scalp massage from Eric and it was the best experience! It was only $30 and he gave me great tips on how to take better care of my hair :) read more

I came in yesterday to get a haircut with one of the senior stylists and had an overall great experience service-wise. From the shampooing to the cut to the blow drying, I felt like my stylist moved swiftly and expertly. However, I was a bit disappointed this morning. Even though my hair had looked fine yesterday after styling, today it looked chunky and uneven. Perhaps my stylist may not have been very experienced with Asian hair (she seemed very experienced from the bio posted on the ARS website). I will have to go get that fixed because I have a dressy occasion to go to later this week. A bit painful to have to shell out another $50+ to correct this, but good thing I got this haircut earlier in the week! read more

Andre Richard Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

Does anybody know where ? Eric the hairstylist from ARS salon is working now? read good things and found out he is no longer there. read more

Yesterday was my first time at Andre Richard's. One of my closest friends (who's also a loyal customer here) had recommended this salon to me. This place is so chill and they have fantastic taste in music (in my opinion lol). I was greeted by a very nice and friendly guy who asked me if I needed anything to drink and took my coat as well. Everyone working had this happy vibe going on. I had medium long hair and wanted a short hair cut and because it was a big decision for me I had brought a bunch of reference images with me. Morgan, my stylist (who is awesome by the way), looked through each picture and discussed very patiently about what I wanted to get done. She was very sweet and kept me engaged in conversations the entire time - which I love because lets admit it - after the amazing shampoo, sitting in that chair and having your hair cut makes you super sleepy. My haircut turned out to be so close to the reference image which is pretty amazing. I am super happy and definitely coming back! read more

Let me start off by saying I don't leave bad reviews often... but this was bad. I scheduled my appointment way in advance and selected a stylist based on Yelp reviews. I was horribly disappointed when I walked in and the stylist I was scheduled with had literally just started an up-do (he had curled one piece of hair) and was running and hour behind. I don't have that kind of time and neither do you. My blowout was average and the stylist was just MEH. He was super young and inexperienced and I felt like I was at Jean Madeline Beauty School getting a $15 blowout. Groupon or no Groupon: I won't be back. read more

Charlie Cash is a blonde hair wizard! He did the best coloring job I have ever had done. I am thrilled with the result. I went in Saturday for my consultation and he was really considerate of my wants and needs for my hairstyle. So he sent me home with a homework assignment to find some reference pictures of what I wanted my hair to look like and the next day he fit me into his busy schedule! I couldn't be happier with my results either. So overall: The salon is gorgeous, the staff is friendly, there are tons of hair products available for sale (which they don't make commission on so they won't unnecessarily push on you to purchase), salon services aren't outrageously priced, and most importantly Charlie works there! If you are looking for someone in Philadelphia who can work magic on your goldilocks he's your man! read more

Andre Richard Salon - Blonde balayage. - Hair Salons Near Me - Philadelphia, Pennsylvania

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Aytekin was amazing! He gave me the most perfect balayage I've ever had and did it in less than 3 hours for the obscene amount of hair I have. He managed to remove all the brassy tones that were there from a previous service at another salon and gave me the ideal ashy-blonde look that complements my complexion. It's hard to find someone who understands hair and hair chemistry well enough to get exactly the right shade. Not only that, but Aytekin gave me a spectacular haircut with layers that land in all the right places. Moreover, he's a funny, good-natured guy who talks but not too much (which I appreciate)! read more

Terrible experience. don't know where to begin. Went yesterday for a long scissor cut and the "devacurl transformation" and I have never been more disappointed. The appointment was split into two parts: the cut and the style. The master stylist Eric did the styling. I have naturally lose curls that i blow dry straight on a regular basis and I wanted to learn how to style my hair curly from a professional as all the information on the Internet is confusing. I was honest with Eric and told him exactly that. That I didn't know much about curly hair and wanted to learn. He seemed extremely offended for some reason and was downright rude to me. He was very uncommunicative throughout the service, simply grabbing the products and throwing them into my hair without saying a word until I ask him what products he's using. Even then his replies were abrupt and short. This would not have been a problem had it been a regular cut and style but this service is supposed to be so you can learn and talk about your hair care. I was struggling to keep a track of all the things he was using and the technique he was using while he yanked at my hair. It seemed like someone was forcing him to do the work and that it was very unpleasant for him. Admittedly, some of my questions may have sounded stupid to him since he's the "master stylist" but in all honesty, if I had known how to use the products on my own, I would NOT be paying for this service that actually says on the website is designed to help people learn the "fundamentals" of curl care. Being downright condescending and rude to clients is simply unacceptable. Anything he wanted to say could have been said in a nicer way. But his remarks and replies were simply insulting. One good thing I'll say is that I was happy with the end result, my curls seemed a lot more defined and healthy and I've already placed an order for all the products he used. However, I have never had such a rude hair stylist ever before. If only this was enough. The girl who cut my hair was Tatiana and she was incredibly nice and courteous. She made me feel welcome and listened to what I wanted. Unfortunately I'm extremely unhappy with the haircut she gave me. I'm attaching pictures taken right after I got home. Two strands of hair on one side of my head are hanging down noticeably lower than the rest of my hair. It looks so uneven and weird. I asked for subtle blended layers around the back for some movement which I think is a very simple request, nothing too drastic and has always yielded consistent results and multiple salons that I've tried. This cut seems to be given by an amateur and not a professional! It was not a cheap cut and now I'll have to go to another place to get it fixed. I am not super picky about my haircuts as everything sort of just works when you have long hair. But this haircut is just wrong, and shows plain incompetence. I feel really bad saying this because the stylist was so nice! Going through other reviews, it seems that uneven hair is a recurring problem at the salon. While she was cutting my hair I noticed the technique she was using seemed a bit strange as I've never had anyone cut my hair that way. So Maybe the salon needs to work on their technique. Will take pictures after I blow dry them straight to further show the uneven strands. Would also like to add that the salon does not have much ambience, it is cramped and shabby looking - although I don't care about that as this doesn't impact quality of service. Horrified and appalled at my experience. Especially since the salon claims to be "the best in Philadelphia" and all the stellar reviews. The two stars are for good customer service by Tatiana and the good curl routine by Eric. However, when you pay for a service, the least you expect is to be respected and to leave with even hair on both sides. Simply unacceptable. SO disappointed. Smh. read more

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If I could leave 0 stars I would. Would encourage people to look at Salon Bass or Architect Salon if looking for good color! I had a terrible experience at Andre Richard - they do not know how to color hair with finesse. I came in looking for a standard base breaker (single process color to lighten the roots). The colorist took my roots well over a shade LIGHTER than the middle section of my hair, leaving me looking like Big Bird with ridiculously yellow, golden roots and then the rest of my hair darker - after I had repeatedely told her I wanted something natural. When I asked her to tone it down, she made it seem like it was my fault (although I have no idea how things got lost in communication) and kept insisting it was whoever had colored my hair last time's fault, which I found extremely annoying since they gave me exactly what I want! Then, she applied a root shadow all over my hair. The result: my hair now looks dark, dull and flat. And then they charged me $320 for the privilege. I honestly cannot believe the audacity. I tried to explain to the manager at checkout that my hair did not come out as expected. She completely dismissed my concerns. My hair looks terrible and I am over $300 poorer. I cannot afford to repair this. This has truly been the worst salon experience of my life. read more

I highly recommend my go to stylist Ava. She is experienced with a variety of hair types, especially textured hair. I have type 3c hair. Ava keeps my hair healthy. I trust her advice and experience tremendously. The salon has made great changes to keep clients and staff safe due to COVID-19 and I will definitely be back. read more

I sent my wife here for her birthday haircut and left totally unimpressed. They put a glaze in her hair and only rinsed it out once vs the two - three times that other salons would. After the haircut, she asked for curls so we could go out for a night on the town. The stylist put a few curls with a brush and blow dryer. By the time she got home to get dressed up her hair was frizzy and flat. Expected so much more when you are expecting to pay $150+ for great service. Man was I wrong. read more

Absolutely love Andre Richard Salon! Patrick is AMAZING and gets my color just right, I know I have finally found my go-to stylist in the city. Patrick is not only amazing with blonde color but is a real pleasure to talk to, he is bubbly, friendly and he makes 2 hours fly by! Scheduling is a breeze here, book online (thank you) and you are never waiting more than a few minutes to get into the chair, which is refreshing. Since they're open 7 days a week, it is rare I can't find a time slot that works for me! When Patrick was booked the last time, I saw Kate who was also amazing, very friendly and I also really loved my color done by her as well! I find it super convenient how majority of the staff is set up to receive Venmo tips which is great for those who don't like to carry cash (me). read more

I've gotten two COVID-19 haircuts here since they opened back up last month, and the service was excellent! Be sure to get your haircut with Karla, she's the best! read more

I haven't found someone who cuts my hair better than Karla in 25 years. 10/10 recommend!

I've been coming here for about a year now and they have my trust! I've had Tatiana and Patrick cut/style my hair. They're both awesome and have done a great job with my haircut. I've gone in with photos to show and they've worked well with me and given me advice. I've left the salon a happy gal every time :) The staff is super friendly and they have skilled professionals who know what they are doing. The price is reasonable/affordable for the quality! read more

I am one of those people who is loyal to their stylists/nail salon/massage, etc. I had been seeing the same stylist for about 4 years and was starting to feel that my hair didn't have that special "oomph" any more after getting my normal highlights and color. I wanted to try a new place and stylist out that was closer to home and I mentioned to another business owner around the block who highly recommended Andre Richard Salon. After my usual Yelp and Facebook stalking, I decided this was somewhere I wanted to try. I was reading up on the Bayalage technique and there were photos of Stephanie's work on their Facebook page so I knew she would be perfect to help me achieve a more natural look. I offered some of my ideas and she was able to perfectly execute them, she practically matched up my color exactly and did an awesome blend from root to tip. I've already received so many compliments on how natural and shiny my hair looks. Stephanie did cut my hair as well and I am very pleased. I may entrust her to do something a bit more drastic in the future, but I am so happy right now. I highly recommend this salon (very friendly vibe, your stylist does your hair-not 10 assistants). If you want a great stylist, ask for Stephanie!!! read more

Andre Richard Salon - Bayalage from Stephanie - Hair Salons Near Me - Philadelphia, Pennsylvania

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Great service & friendly staff. I had a consultation prior to my visit which helped a lot since i was new with hair coloring. My appointment began on time. Was offered something to drink. The entire vibe was young & lively! They were even able to squeeze in my friend for hair color even though she walked in with me without an appointment. My color stylist, Dimitri was awesome! He answered all of my questions and even gave me samples of the shampoo & conditioner he used on my hair. read more

Second time getting my hair coiffed at the new Andre Richard Salon space. It's gorgeous in there -- light-filled and comfortable space with good tunes and strong coffee to keep you buzzing through. Before we did anything, Drea checked my scalp with her calliascope which showed some product buildup but overall, she said it looked good. Drea helped me take my color up a couple of notches with some fresh caramel highlights to amplify my natural hue. Hair magic happens here and they never disappoint. My hair was "done" for days following my appointment. I did not want to wash it. I will come back for a scalp treatment soon. I love Phyto that she uses all of her products are top of the line. Best of all were the compliments I received afterward! read more

Everyone here was great! Came in for a devacut with Eric and brows with Suki, I left feeling fabulous and refreshed. Eric did a great job dry cutting my hair and listened to how I like to style it and kept my curls nice and soft, added layers and trimmed my dead ends. I was very long overdue for a haircut, and Eric was great about bringing my hair back to life. Suki took her time with my brows and had such a gentle touch - I've never felt so relaxed getting my brows done! Highly recommend getting curly hair cut here ‍ Eric knows what he's doing and really listens about your hair wants and concerns. read more

This was my first appointment with Stephen, and I wanted a feminine pixie cut on my very thick, wavy hair. I've had every bad pixie cut in the book, but Stephen knew exactly how to handle it - even instructing a younger stylist as he worked. It was very technical, and Stephen nailed it! I look sooo cute, no matter what direction the waves in my hair decide to go! A million thanks, to everyone at the salon, I had a 5 star experience from start to finish. read more

I'm pretty particular about my haircuts and when I first moved to Philly about a year ago did a lot of research and found a bountiful amount of places in Center City, I'm so glad I chose Andre Richard Salon. Service is top notch, they offer free beverages while you wait and include washes with men's cuts. You can also book appointments via their website, which is super convenient because you can see all the time slots/availability of a stylist of your choice. Ryan has been cutting my hair for almost a year now and always does a superb job. He is very knowledgeable on proper techniques and is able to do the various style requests I make. I always come out feeling great after his cuts. Even when I move away to a further part of the city I shall continue to come here. **Pro-tip: Check-in to Yelp your first visit and you'll get a discount on your first cut + sign up for their email list and they'll send random discounts your way. read more

I got a deal for this salon, so I went and got my hair cut....It was ok...but it's been about 6 weeks and I need another cut, with my hair, I can normally go about 4 months... so I'm not so impressed. update: I now go to Modify- check them out- lovely salon- lovely people. read more

Timely, courteous, and very professional! Awesome for kids parties! These girls are the best around

Every time I have called the salon, their receptionist has always been friendly and courteous- and is even more so in person! I picked out Chad -as a stylist on blind luck, and I was so happy I did. Not quite having the industry vocabulary for what exactly I wanted, Chad took the time to make sure I knew what I wanted before even picking up his scissors. When I provided options and ideas with photos, he pointed out what would and could work with my hair type and features, and what would not work. Eventually I opted for a splash of summer color- his foils and dye were natural looking and worked with the cut. after searching for three years to replace my former stylist who left the country, I can finally say my hair has found a new home! read more

Andre Richard Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

I dislike writing bad reviews, but I need to speak up here. I made an appt for an out of town wedding to get a style done. I couldn't attend the wedding so I gave the appt to my sister. She texted me that morning that she would have to cancel bc they couldn't get there in time due to traffic. However, she did not. I explained this when I called them and told them about the misunderstanding. I actually spoke with them on the phone 3 times in full detail as to what happened. They informed me that I would be charged the FULL appt price bc of the cancellation. Now I completely understand policies. However, an exception COULD have been made, and they charged my card $65.00. We live 2 hours away. Things happen. I would NOT recommend coming here. Also- my spot was taken by someone else. I know this because I had a family member in the salon getting their hair done. So they didn't lose any money. I've been a business owner for 24 years, and I would be shameful to treat anyone like this. read more

My haircut was not great and it took over two hours for a glaze, cut and dry. I have straight hair that is just past my shoulder. Also, I was told that my hair looks over processed. Thanks, I didn't ask for your opinion. Overall, I'm not happy and I will not be going back to this salon. read more

Morgan is amazing! I've been going to her for a few years now and she always exceeds my expectations. I was also really impressed with how smoothly things ran given the new requirements. I felt really secure in knowing that things were being done responsibly. I'll never go anywhere else! read more

Morgan did my first balayage and it came out gorgeous. Now, the only issue was that the color is not the color I wanted. I showed her pics before we started, so I seriously thought it was going to at least be a similar color scheme. I was under the impression that when hairstylist that specializes in coloring & painting techs, would see a pic and be like ok I see what color your going for and I'm going to make it look like it or damn close to it. But the color came out way different, I mean so different that it has been 3 days since I was there, and I don't know if it's a Dark Auburn or some sort of blend of Dark Auburn and something else! lol I truly love my hair, it's cool. Next time I hope she'll be able to give me the look I want to see on myself. Tatiana cut and styled my hair and she did a terrific job. I'm purposely coming back for her. I know she doesn't have the same skill level as Morgan for coloring, but she definitely knows how to cut hair. Thanks guys read more

I went in for a haircut. It was underwhelming to be honest. Expensive, and I didn't think the lady listened to me that closely about what I wanted. She was more interested in selling her own products than anything else. I didn't hate the experience but i want to be wow-ed by my haircuts, not just 'bleh.' Won't be coming back or recommending it to anyone. read more

I was looking for a solution to tame my frizz not wanting to go the keratin route and ended up booking the phyto relaxer treatment here thinking it's just a smoothing treatment. I know, stupid me! My appointment was booked with Drea, the master stylist here. One look at my hair and she said I don't need to go the relaxer route. I just need some deep conditioning to hydrate my hair. I'm glad she just gave me good advice without trying to upsell treatments. The entire process took almost an hour and I just walked out of the salon with smooth nicely blow dried hair. Thanks Drea for understanding my attempt of reducing chemicals and unnecessarily stressing my hair. read more

UPDATED: I just want to update my review because I've been to Andre Richard salon many times before and since the incident below, and my experiences have always been positive. I think this was a case of not clicking with a stylist, but I trust all other Andre Richard employees to do a good job with my hair. Especially Rachid. Rachid is the TRUTH. *** I've been kind of torn about writing this review since I've had generally great experiences at Andre Richard Salon before, but the more I think about this week, the more frustrated I feel. ARS was running a "free haircut with color treatment" package, so I booked an appointment for a balayage and haircut. The deal was only good at the "Stylist" level, so I booked with the only stylist around, Jessica. We immediately did not click. Here are some of the weird moments: *She informs me that it's time to wash my hair, then immediately turns and struts back to the sinks without waiting for me to get up or untangle myself from the chair. Not a big thing, but it seems a little strange and rude to make your customer follow you like a dog. *While washing my hair, she sprayed water ALL down my back. I immediately started squirming and said, "Hey, I think you sprayed water down my back. Can I have a towel." Her: "Yeah, that happens when you don't sit all the way back." Uhhh... *She asked if she could take a picture of her work to post on her hair coloring community thing. I say "Sure" and make a joke about how it's a shame I'm not wearing makeup. Her response? "Yeahh...." We managed to get on the same page about the kind of color I wanted, but it ended up being $30 more expensive than the normal balayage. Fine, whatever. The problem is and was the haircut. I said "smooth bob." I said "Jennifer Aniston." I showed her a great picture of Katie Holmes' hair. I made elaborate, circular hand gestures around my head. And yet, when it was all done, I ended up with a completely unrecognizable hairstyle. I chalked it up to the blowout and left feeling OK about it because to be fair, the color is amazing. I even tipped 25% to cover the original amount instead of the discount. However, when I went home and washed it, I found that the layers she cut formed my hair into a bizarre arrow shape. I called the next day because, hey, I dropped $150 at this place and I don't want to feel crappy about my hair. The receptionist was super nice and booked me into another appointment with Jessica so that she could fix her work. I said that I don't want a blow out because I'd like to see what it *actually* looks like (I am lazy and generally don't style my hair aside from blow drying it). He said that he'd book me for the normal amount of time for a haircut. I come in a little early and notice she's working on another customer. After a few minutes, she brings me over. Stangely, the other customer takes a seat nearby. I start describing the issues I have with my hair. I grab my phone and start looking for pictures, but without waiting for me to really explain, she starts styling flat ironing my hair. She said that she needs to do it in order to cut it, and I state that I never flat iron my hair, so it will be hard to tell what she's doing. She keeps going. She takes 10 minutes to cut some more layers into my hair and dismisses me to resume working on her other customer. No shampooing, no quick blow dry, just a LOT of beating my hair into submission with a flatiron. So once again, I leave the salon with my hair in completely unrecognizable shape. And guess what? This morning I washed and blow dried it and it is still a mess of puffy layers and a silhouette I do not want. Maybe I wasn't assertive enough. Maybe I didn't express myself well enough. Maybe I don't know enough about hair. But I DO know that a really good haircut doesn't require a ton of maintenance or elaborate styling. And I also know that what I'm asking for is not impossible--I've had it before from other stylists. So now I'm left with a decision: do I start flat ironing my hair, or do I book another appointment somewhere else to actually get what I want? It's probably going to be the latter. read more

I came here the other day and will never come back the owner is so rude and disrespectful it's crazy even the way he speaks to his staff had me appalled other than that my cut and color was OK and i had a "master" stylist which i was charged much more for without my knowledge when I got home the cut was uneven and the color was a bit streaky.. Over all pretty bad experience the environment is tense and uneasy and the talent is hit or miss ***follow up if you don't write a nice review the owner will contact you via yelp email with passive aggressive undertones and a harassing manner, my point exactly of how mismanaged this salon is and rude he is. And then pretend like he didn't. Absolutely crazy I've never experienced anything like it. Do yourself a favor and do not get involved with the drama in this salon my girlfriend told me not to come here because of the high turnover rate of stylists and this now definatly explains why. read more

This review is for a Groupon deal I purchased for Andre Richard Salon for dimensional color, cut, gloss & blow dry. The Groupon indicated dimensional color so to me, that means highlights in different colors, hence dimension. Turns out that the salon intended dimensional highlights to mean partial highlights in one color. I was tempted to ask for a refund as soon as the colorist explained I'd be getting this service of significantly less value because I felt that the Groupon was misleading, but because we had been getting along so well (apparently I'm not the only Diane Keaton die-hard in Philly) I decided not to make a scene & just go for the partial highlights. She offered to "paint" the highlights on to give me better coverage and assured me she had received special training for balyage highlights. My hair used to have a beautiful natural ombre and now there are thick blonde streaks that reach a harsh end an inch from my root...not flattering. My shampooist was great and she gave me a wonderful massage before I was off to have my blow dry (BUT WAIT, what happened to that gloss?)... -_- No gloss for me, I guess. Finally, I had a blast talking to the guy who did my cut & blow out but his technique ended up breaking large chunks of my hair 2 or so inches from the root so I have this terrible, perpetual bush like set of hairs that stick up at my part from too much heat damage and bad blow-out technique. My skunk-like streaky highlights and my hair bush will not be returning. read more

This review is going to make me sound a little crazy, just a warning. My boyfriend always goes to barbers, and I don't know why. He loves the neighborhoody vibe, the free can of beer, the oddball conversation. However, they always butcher his hair. The man has nice, thick, dark hair. Why you gotta buzz it all off? When his hair started getting a little long (oh, how I love it long) I told Zack I would make him an appointment at a salon- I'd even pay for it. Just please, no barbers. I bought a Yelp deal and told him to meet me at Andre Richard, which is close to my office. I ended up waiting about 30 minutes outside of the salon, just hanging with my bike, reading my social media feeds off my iphone, acting normal. I saw the receptionist eyeing me up more than once, then ask the girl who was getting her hair cut in the front window if she knew who I was. She pointed at me and the girl shook her head. To make a long story short, Zack had to park his car far away, I had to bike to it, load up my vehicle into his and then return to Andre Richard. When I walked into the salon by myself, the receptionist looked at me oddly. "I'm his girlfriend? I'm paying for the haircut." As I was leaving, I saw the receptionist go over to my boyfriend and ask if he knew who I was and if everything was okay. After all of that (and $45 for a "master stylist") his hair looked basically the same as it would have had he gone to a barber. There's gotta be somewhere better out there. read more

Either the management here has changed or the quality of the hair dressers has gone south. I came here for their June Monday special where they take 20% off your service on Mondays in June, and the price on the site when I made my appointment stated it would cost me $36. I've come here before and had a Single Process color for the full price of $45 so I was unpleasantly surprised when they told me my service would cost $51, including the 20% off. They told me it was because my hair stylist colored my hair from "root to end," instead of doing just the roots. Their website also says that the single process color service is an hour, so I came in at 1:00 and had to be at work at 3:00. They took just over two hours, making me late for work. My stylist took about an hour to apply the color by herself while two styling assistants stood around doing absolutely nothing. When the timer rang after i waited for the color to set, it was 2:35 and it took a few minutes for an assistant to come and wash it out of my hair despite the place being completely dead. She even asked me if since I'd be late to work did I want them to blow dry a part of it so I could see the color and then tie it up for work? No, I wasn't going to leave the salon with my hair dripping wet. I ended up being late for work. When I looked in the mirror I noticed that they hadn't properly cleaned my hairline/face so some of the color was still on my face! I called the salon later about their horrible service and apparently they no longer blow-dry your hair, they just dry a part of it and you leave the salon with wet hair? I was confused because in the past they have always blow-dried my hair before I left. The manager was rude and unfriendly and confirmed my decision to never return. The color came out okay but the service here is lacking and an embarrassment to what Andre Richard used to be. read more