First impression was very good. Immediate answer on the first phone call. Plenty of place for parking of the car. Restful person. Veterinarian was kind to the animal and helpfull with carrying a large travel basket through the hall. Nice ans soothing waiting room. My little cat did approve and continued purring most of the time during the visit. Did not seem to feel the needle (twice) when given by the experienced veterinarian. Normal (modest) fee for the time, the diagnose, the good advice and the 2 shots (syringue) against the nervous itching and the presription. My cat seems having a nervous scratching problem on the same place of her skin. My cat is 15 years old, physically in good shape (no diabetes, eats normally and drinks a lot). She seems just having a psychological stress-problem that makes her scratching the same place to often which gives a naked and sometimes lightly blooded spot in the fur. Stress could be caused by my own recent change in some habits, and perhaps removing of some furniture she liked to use to file her nails. Received a prescription for the pharmacist against the itching. I will recover the 'missing' piece of furniture (a straw basket) for my little cat. And then see. In fact I already suspected a possible stress-problem. But the reassurance and confirmation by an experienced professional that there was no physical disease was welcome and very appreciated. read more