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Anderson's Self Serve Auto Dismantling

1.3 (7 reviews)
Closed • 9:00 am - 4:30 pm
Updated 1 month ago

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5 months ago

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1 year ago

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2 years ago

They charge too much for used or broken parts and two dollars to get in is ridiculous with the prices they charge

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2 years ago

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4 years ago

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6 years ago

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9 years ago

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Benzeen Auto Parts

Benzeen Auto Parts

(5 reviews)

0 Stars - Misleading, Unprofessional, and Questionable Practices…read more This has been one of the most frustrating and unprofessional experiences I've had in the auto parts industry. I agreed to purchase a transfer case about a week ago. The listing clearly stated pickup in Hayward. However, once I moved forward, I was informed that the unit was actually in Sacramento and that I would need to pay an additional delivery fee to bring it to Hayward. Why advertise pickup in Hayward if the part is not physically there? That is misleading at best. I then agreed to drive to Sacramento to pick it up directly. Instead of accommodating that, I was told I must prepay by card before they would even remove the part from the vehicle. No cash option, no in-person transaction. Payment first. After agreeing to prepay, I was then informed that it would take 24 hours just to remove the part from the donor vehicle. This means they list and sell parts that are not even ready for sale. No preparation, no efficiency, no operational planning. Customer service is extremely poor. Communication is slow and unhelpful. There is no effort to make the process smooth or transparent. It feels disorganized and careless. The most questionable part: they are charging a core deposit on a used transfer case. This is not a remanufactured, rebuilt, or exchange unit. It is a used part from a salvage vehicle. Charging a core on a standard used part is highly unusual and makes no sense from an industry standpoint. Summary of issues: * Misleading pickup location * Additional unexpected fees * Mandatory prepayment policy * 24-hour delay just to remove a part * Core deposit on a used item * Poor communication * No customer-focused service If you value transparency, professionalism, and efficient service, I strongly recommend looking elsewhere. Very disappointing experience.

Chris had me pay up front and said the part should be ready in less than 48 hours. Then ignored me…read morefor over a week. Clara never called me back to say a different part was ready when she said she would. I showed up to the yard and the part was in much worse condition than I was told. The yard staff were understanding and helpful but I will not give this place any more business.

Anderson's Self Serve Auto Dismantling - autopartssupplies - Updated May 2026

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