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    Anchor Realty Associate

    3.0 (1 review)
    Open Open 24 hours

    Services - Anchor Realty Associate

    Property management

    Buyer's agent

    Listing agent

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    12 years ago

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    Marchelle Cook - NB Elite Realty

    Marchelle Cook - NB Elite Realty

    (2 reviews)

    BEWARE!!! After buying our Dream Home near the Bay, then a few years in, we knew we had a problem!…read more It's been months of us walking on plywood in the Kitchen; covered with a big rug, not really knowing how bad it was! Our contractor has begun the work - and WOW! Thank you Marchelle Cook MDC Realty Investments LLC Marchelle Cook NB Elite Realty for putting LIPSTICK ON A PIG and Screwing us Royally with your Half-Ass Renovations. There was no barrier put down with the sub floor, which has slowly rotted the wood underneath. I can remember you saying, "Oh and there is a Lifetime Warranty on the Flooring"... but yeah that's if it's installed correctly. FYI, for those of you out there buying a home, an inspector cannot see whats underneath the floor, so everything passed inspection! Just wondering what we find next?! Not only is it the kitchen sub-floor, but it's the upstairs patio sub-floor as well... in which, our dining room is under that, so God forbid the ceiling falls in! We are not sure how we will proceed in knowing all this... Our cost will be significant! We will fix it correctly, because we love this house and its location! Oh... and thank you for leaving the kitchen cabinets SITTING ON PEGS?, rather than on a base, thats AmaZing too! The black kick-board covered that up as well. If you are in the business of flipping homes, you should be ashamed! I work in the construction industry and I have never seen (Or heard) anything like this, at least not without someone getting fired, or loosing business!

    If you are looking for an amazing realtor/investor or management company, Marchelle Cook isomething…read morethe way to go. She goes above and beyond to work with your needs and wants. Very honest, understanding, and trustworthy.

    Oak Loop Properties

    Oak Loop Properties

    (8 reviews)

    River Oaks

    Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

    Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

    Anchor Realty Associate - realestatesvcs - Updated May 2026

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