WARNING: DO NOT GO HERE!!! TAKE YOUR BUSINESS AND FILM / CAMERA NEEDS ELSEWHERE!!!
Had such high expectations for this place and saying I was disappointed is an understatement. I had planned to get some film developed here and stopped by for the first time. The customer service was not only bad; it was somehow both nonexistent as well as downright rude. Czechs aren't known for great or even good customer service, but this was a whole other level.
As soon as I walked in, the shop owner greeted me in Czech and I proceeded to reply in Czech (even though I'm not Czech). There were two other girls in the shop and they all stopped, looked at me and laughed, presumably mocking my accent. Then, not another word from the man working there. No "How can I help you?" or "I'll be with you in a second". Nothing. Instead, he carried on a conversation with the two girls that didn't seem to be business related at all. I wandered to the back, where the main desk was located, for a bit and waited to be helped. A few minutes passed and he didn't even bother to turn around or acknowledge me. Impatient and annoyed, I decided to leave and get my film developed elsewhere.
His loss. The owner / manager / employees of this place should seriously go back to school and learn how to run a small business properly, or at the very least how to give some semblance of proper customer service. read more