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An Owners Dream Management

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Property management

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2 years ago

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Starmark Vacation Homes - Gold Star Home Kitchen Representation

Starmark Vacation Homes

(3 reviews)

I am absolutely amazed by Starmark. I booked through AirBNB and due to some last minute changes…read morebecause my fiancée being in the military, they helped me out and then some!!!!! I absolutely recommend Starmark for your vacation needs for Disney! Great places and prices :) thank you again for all your help Starmark!

No Southern Hospitality during our 6 night stay We were on a…read morevery special family vacation and Starmark vacation services were unreliable to say the least, and worst of all, most of our time at the house was ruined because I ordered pool heat, and it was turned on 2 days after our arrival. I made several calls, and there was no urgency on their part. We had pool heat for a little over a day, and I was charged $110.00...ridiculous. I called four times on Saturday to report cold water. The neighbors pool was 10 degrees warmer than our. Our compressor was not even running. I was promised that someone would be to fix it within the hour and that they would send me an update. Neither happened. Also, if you want t make a phone call , you must go outside. No service in the house. They don't tell you about this problem. We requested a pass to use the clubhouse. It was not in the house, so we had to call about that, finally got it before noon our second day. Also, very limited bath towel supply, and no wash clothes...had to go buy some. The kitchen was not stocked with items to cook a meal, all the skillets had broken handles, and the pots and pans were in such bad shape they would not have sold in a garage sale. The house was beautiful, but not functional. Beds were not comfortable...laid in a hole. The pool area was nice, but with cold water we didn't get to enjoy it much. Our 2 and 3 year old were not happy. Especially when I was quoted that the water would be 88-89 degrees. Our vacation was centered around the pool because of the kids. I have used VRBO for 15 years, and have never had a bad experience, only good ones, but this was a terrible, expensive experience. Not service oriented at all. At the very least we should get a refund for the pool heat!

Ackley Florida Property Management

Ackley Florida Property Management

(24 reviews)

I had the best experience with Ackley Florida! Highly recommended to all! I needed a tenant for a…read morevery specific purpose and not only did Rajia get my space rented, it was rented quickly at my asking price, and she took the time and effort to make sure it was the best fit for all. She truly makes sure all parties are satisfied to a T, and that the deal is fair, so that everybody is happy in a copacetic environment. I can't thank her enough, she truly is incredible at what she does! I highly recommend her company for all of your property management and leasing needs!

Ackley is more concerned about the owners than their tenants. The company permitted the owners of…read morethe house we rented to deduct various charges from our deposit with no explanation or receipt supporting the charges. One charge included $175 for touch up paint and sparkle marks, however, the house was provided to us with sparkle marks throughout the entire house and we had photo evidence of this. Another charge included an uncleaned oven and sink for $125, which is hard to believe because I was required to hire a cleaning service to clean the entire house. I provided a copy of the invoice to the company showing I paid for the cleaning. I contacted the company multiple times to dispute these deductions and never heard back. I would not rent from them due to the concern they will allow the owners to deduct unverified charges from your security deposit.

An Owners Dream Management - vacation_rentals - Updated May 2026

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