I'll tell you what we appreciate, we appreciate five star service and Amy Bonis and her team went above and beyond every step of the way through the mortgage process. Her fees were appropriate. She gave us great advice. She had incredible connections with people we needed to speak with, and she and her team did everything perfectly. Her team was incredibly responsive when we reached out. Chris was phenomenal in helping us determine what worked best for us. When it comes to our future mortgage needs including refinancing, we know right where we're gonna go. We will be calling Amy Bonis and looking forward to working with her again. read more

Amy Bonis Mortgage Team - Home - Mortgage Brokers Near Me - Wake Forest, North Carolina

Amy and her team made my mortgage process seamless. They were involved from the beginning and worked closely with me and my realtor to ensure everything was ahead of schedule. I was referred to Amy from a friend who has used her for years - I received the level of service that makes me feel confident I would return to them again. read more

I cannot recommend the Amy Bonis team any higher! The entire team across each of the mortgage steps were outstanding. From their industry expertise, lighting quick response times... to their overall professionalism and genuine care to ensure their clients goals are met. This team truly gives you an advantage in the home buying process. read more

I debated posting a review for quite a while (months!) and I feel I have to. To preface this, let me say that I am a mortgage professional myself. I was in the process of getting a loan through the bank I was working at, and due to some requirements there, I couldn't get financed. I was referred to Amy Bonis through my Realtor. I needed an FHA loan because I had commission income for less than two years. I know this income is allowed - as I said, I am a mortgage professional. FHA requires one year of commission income, not two! First things first - the assistant I spoke with was fairly rude. I couldn't tell if she was just having a bad day, or if that was her personality, so I didn't think too much of it. But then Amy called. We talked for a minutes and it became apparent she really didn't want my business. She was arguing with me about the FHA guidelines, was EXTREMELY condescending, and unbelievably arrogant. I honestly couldn't believe she would talk to ANYONE this way, let alone someone who was referred to her. She insinuated I didn't know what I was talking about. We then got off the phone. I immediately emailed my agent the FHA guidelines so at least he was aware that I was correct. Oddly, Amy Bonis called me again, argued with me AGAIN, and even read the following guideline out loud to me in an incredibly rude voice: "Definition: Commission Income refers to income that is paid contingent upon the conducting of a business transaction or the performance of a service. The Mortgagee may use Commission Income as Effective Income if the Borrower earned the income for at least one year in the same or similar line of work and it is reasonably likely to continue." When she finished, I simply said 'Okay, does it say one year or two.' She stumbled and said, 'Well, one.. but...' Look, there is no 'but'. Guidelines are guidelines and it was not my responsibility to educate her or put up with her attitude. I told her that I would not be using her services. In short, if you want someone who appreciates your business, will treat you with respect, will educate you and will in turn take in new knowledge - use anyone else. I'm sure she means well but, her personality being what it is, I would not recommend her to anyone. In fact, I can say with certainty that I will never consider referring a client. read more

Amy and her whole team are SPECTACULAR! They made the entire process of refinancing my home seamless from start to finish. I travel frequently for work and often do not have access to phone/email or even have time to communicate. The automated systems and technology Amy has in place made the loan process painless for me to manage. I strongly recommend you contact Amy and her team. They will not let you down! read more

Life happened to me way too fast and when my landlord pushed the sell of the house I needed help fast. Amy and her team acted super fast, very extremely pleasant and professional and here I am, just about to close. Absolute perfection and professionalism! read more

I will give you the only reasons why I didn't use Amy Bonis' for my lender. 1) when she called me I could hear that she was typing on her computer rather than listening to what I was saying. You could also tell she didn't listen to me and she explained things while she was obviously reading something. Bad first impression! 2) when she finished her email and she actually started talking to me she was very condescending and at one point actually insulted me by saying "well you know everything". My advice is go to your credit union where the lender isn't getting paid a commission! read more

By far the best mortgage team in all of NC. Chris Hutchison, Summer Mullis and of course Amy Bonis is a team that gets the job done regardless of what stands in the way. My mortgage had many obstacles in which other company's didn't want to put in the extra work. But these guys did. Being a single mom with a daughter, my top priority was to provide a home for my daughter and if it wasn't for them I don't no what I would of done. They not only help my achieve a dream but also changed our lives. Thanks guys!!!! If I could give you a raise I would ..lol read more

We have worked with Amy and her team twice over the past 5 years and have truly enjoyed our experience. They helped save us money on our home loan and also pointed out a high insurance premium we weren't aware we were paying. Everyone in her office is great to work with. Highly recommend! read more

Amy Bonis and her team are wonderful!!! I have taken Amy's course at Wake Tech, and then bought my first home with a loan from her. As an expat, I expected many challenges and her team walked me through the whole step. They really thoroughly go through your profile, and everything is done via a secure portal, which makes it easy to share files. We closed soooo easily within the timeline and WITH THE LOWEST RATE possible. After 10 months, Amy sent me a text to share that the mortgage rates have dropped due to Corona Virus. I refinanced soooo easily, and got a RATE drop of 1 point!!! Now my rate is 2.99%, which never exists. Amy is an expert and a highly energetic person who loves to satisfy her clients. Christopher, my loan sherpa, as he called himself (smile), was always available the minute I called him, and followed up every aspect of my transaction. Every member of this team is very professional! Did I tell you, I highly recommend them? HIGHLY RECOMMENDED! I love love love this team! read more

Amy and Team, Nothing excites me more than helping Buyers find that perfect home that will fit their family. I'm so glad you were able to help Brian with this transaction. Thanks to You and Your Team for making it a smooth transaction. It's always a pleasure working with you. Working with competent people that get the job done in a timely manner is so appreciated. So, I hope we will have a lot of transactions together in the months and years ahead. We recommend you to all of our Buyers. Take care and have a FABULOUS SUMMER! Keith & Judy Harrison Harrison Realty Group www.harrisonrealtygroup.com read more

As a first time homebuyer who had a lot of anxiety around the financial logistics of home buying, I can not say enough positive things about my experience with Amy Bonis & her team! From our first call to closing, Amy and her team were responsive, clear, professional, honest and reliable. Amy went above and beyond & put in extra time and energy to make sure I was getting a loan that was best for me. She was fully forthcoming about options and worked WITH me to make sure I understood and was confident in my decisions. She was patient and attentive when I had concerns and kept in consistent contact to keep me updated. Her teammate Madison as well as Brooks with GoPrime made sure that I knew exactly what was needed from me and responded quickly when I had questions. Most importantly, Amy & her team made me feel like they were invested in me as a person and their energy and excitement only made this special time in my life even more memorable! If I ever buy another home, I will definitely be reaching out to Amy and 100% anyone looking to buy a home to do the same! read more

Amy Bonis and her whole Team have been Fantastic! Being self employed and not the easiest loan they knocked it out of the ball park! The communication was Super, always kept us in the loop gave us updates all the time. This was our 5th home loan and by far the Greatest experience ever. Thank you from the bottom of our hearts to Amy, Heather and the whole Team that made our dreams come true. We will always refer your Team to all of our friends and family. Keep up the great work, you guys ROCK! The McLaughlin Family read more

Started working with Amy's team last year. Amy is good but her coworker doesn't have good customer service. She treated my husband and I as if we couldn't afford a large mortgage. We realized Prime mortgage was the issue, they couldn't loan us a large amount without fitting all the pieces in their box...we realized they aren't a depositor like a large bank so I guess they must be selective in their clients. Treating customers as if they are less than due to their limitations isn't acceptable. Without Prime's assistance, my husband and I qualify for more than a million dollar home and we've secured a mortgage with several other companies that have excellent customer service. read more

We have used the Amy Bonis Mortgage Team to first buy and then later to refinance our house. They are phenomenal. Amy walked us through the process, educating us and answering questions along the way. She helped us secure the best deal to benefit our family financially. She takes pride in knowing that her work will have a big impact on her client's finances and quality of life. read more

Very professional and great team. Rates are good, refinance was seamless, and communication is excellent! Would strongly recommend.

This team was tremendous - i'd use them every time. From the beginning they made my life easy by supplying abundant information. They were never pushy yet helped me to hit tight deadlines and they worked very hard to help me apply for certain government programs. Very glad that this type of service is still alive (which is why i'm even bothering to review). read more

Everything about my home purchase went very well and the staff at Amy Bonis is always great to work with. They are the best. This is my 3rd time using this team and they always come thru early and have never let me down. read more

Amy Bonis made our first time home buying experience smooth. We had no idea what we were doing and she answered every question and listened to our concerns. She helped us with getting the VA loan as first time homebuyers. Her and her team are amazing people and know exactly what they are doing. I would highly recommend to any experience or inexperience homebuyers! read more

Great to work with !! I am a Real Estate agent in the Raleigh area. Amy and her team were instrumental in helping a client of mine that was moving from Austin, TX to Holly Springs, NC. There are always ups and downs in the home buying process, but Amy and her team kept on top of it and we closed on time! My client loves her new home! read more

Amy and Diane were fantastic helping us purchase our mountain home. We needed to rush through the process and they did everything to make it happen on time. The communication was also fantastic. Highly recommended. read more

Amy and her team are amazing! They helped my husband and I with building our home and were there with us every step of the way. Anytime we needed a meeting to go over numbers, needing a referral for something else, or just checking in to make sure we were comfortable with the process they were there. Amy's team made sure nothing was late and closed in time without a glitch. My husband and I highly recommend the Amy Bonis Mortgage Team!!! read more

As soon as you apply they follow up with you, email, phone call, texts, good communication before you actually meet this lady Amy. We got into an office which clearly is not her office, is like everyone's office, very small room with a very big tv/monitor where she reviews your paper work while she is speaking with you, first of all, a professional would had reviewed everything before they make you come. I'm a first time home buyer and of course I know nothing. We had tons of questions. This Amy gets mad easily and you can tell she was getting irritated by the questions we had. She even asked me if I had mental problems. When she was speaking with my realtor in front of me with the speaker on she whispered me that I needed to get a new realtor that my realtor was not good and that she could referred me to a good one. I literally left the office crying because of her. I felt discriminated. She could have been on the news but she is not the best. Don't waste your time there are better lenders out that are willing to help get your dream house and they're not just thinking about how much money they could make from you. read more

When I started looking into home ownership, a friend referred me to Amy and her team. The moment I met with Amy, I knew I'd found the right people with whom to work with. Amy took the time to meet with me, looked at my financial situation and recommended the best loans for me. I got my preapproval, made an offer and it was accepted! I compared rates/loan options of two other lenders and Amy beat them both. Amy was professional, and she brought a sense of caring towards my situation and needs. They worked around my busy work schedule and we closed without incident. Thank you Amy and Team. read more

We have worked with Amy and her team for quite some time. All I can say is that if you are looking for a trustworthy mortgage team, look no further. They are always willing to help and will answer all your questions. I recommend them to help you find the perfect mortgage for your new home. read more

I was very fortunate to come across Amy Bonis' team in deciding on my mortgage broker. I knew absolutely NOTHING about buying a home; I didn't even understand mortgages. I was referred to her by a realtor whom I ultimately did not use. Amy Bonis herself sat me down and explained everything about buying a home, and she answered any and all questions I could possibly think of. Never once did I feel uneducated about the process, and I never ever felt pressure to buy quickly or make any sudden moves. Amy made it clear that this was a big decision that required a lot of thought. She is incredibly informative and professional. On top of that, by the time I was ready to make the big purchase, she linked me with her associate, Jennifer, who could not be more organized and quick-to-reply and so very helpful. I'm now in my townhome and I feel very confident that I made all the right decisions financially because of Amy's team. I'm still getting emails checking in and making sure I'm doing everything I'm supposed to. Thank you, Amy! read more

Amy Bonis and her team were great to work with. I was really worried I could not get a loan and they walked me through the process. They explained everything and made me feel comfortable every step of the way. Now I am finally a home owner and I have Amy and her team to thank for it. Amy is the best!!! read more

I am a first time home buyer and was introduced to the Amy Bonis Team through my current listing agency Remax. I had some concerns and questions I wanted to go over with Amy one evening. The conversation was a total disaster. Not only did she talk over me and not let me finish a sentence, she was also aggressive and patronizing. At one point in the conversation, she stated she was doing me a favor by calling me at 10:00 pm on a Friday night to give advise about a property I was ready to put an offer on. She also mentioned if it wasn't for her the seller would have never accepted the offer. At this point in the conversation I became emotionally upset. Before ending the call, Amy said if I found myself on the edge of a cliff to give her a call to talk me out of it. She also had her personal maintenance man (not a licensed contractor) take a look at the property for an estimate that was needed. I do not think that is even legal. The approach and delivery of the conversation was inept and very unprofessional. I ended the contract with the Amy Bonis team and would not recommend her to anyone. read more