This place is ALWAYS on some stuff. ALWAYS long wait times when you're the only one inside. The…read moredoor guy is ALWAYS rude and not understanding what so ever. It's 2 minutes from my house, and I happily go to the one 10 minutes from my house now. AVOID THE BOTANIST.

Visiting here was the worst retail experience of my life. I placed a large order on Saturday for a…read morepickup on Sunday. I arrived at the designated pickup time yet I had to wait outside the store for 20 minutes. After waiting in the lobby for 10 more minutes I was let in to the dispensary but informed I did not have an order in the system. There was no way for the cashiers to lookup the previous order and explained that they do not keep orders over night. There is an option on the website for next day pickup so they have a huge error in their system. All of the prices on the items changed and the cashier rudely informed me there was nothing he could do. I left with nothing and will not be returning. Terrible customer service.

July 28, 2026 Tonight I went in to purchase some gummies to…read morehelp me sleep. I spoke with Joe and he was great. He explained all the different types of gummies in detail. I can't wait to try my gummies tonight. Thank you Joe for all your help! You were wonderful and super nice! Linda

Great customer service and great products. A must visit! Love that they have pure CBD products at…read morea great price.

Find somewhere else to go to. The calling staff are so unprofessional and rude and they call you…read morelike bill collectors before your appointment to make your payment as if you're not gonna pay before you speak to the doctor..... they will text you at 6 AM in the morning before it's legal to call or text you, they will call you at 8 o'clock in the morning so they can get that payment. I guess they are suffering for money because there's no other earthly reason that you would call and text someone and also be rude when they ask you about calling them and outside of Legal calling hours and then cancel your appointment. I don't think the FTC is OK with that. There are many other doctors can do the same thing.

This morning I had a very stressful call with Kendra Hill at the cannabis connection. She was very…read morecondescending and kept talking over me like what I said didn't matter to her. She kept trying to act like I was being disrespectful to her when she was the one being disrespectful to me. To date, I have not had problems with any other doctor and most of my interactions have been good. I was visibly shaking and upset by the end of our call. I asked the company to please not have her contact me again.

In need of weed these are the best offerings in columbus ohio…read more Don't believe me stop in for yourself.

I do not usually leave reviews, but this experience was disappointing enough that I felt it was…read moreworth sharing. I've spent close to $1,000 at this dispensary over the last two months. Even though it's a long drive for me, I've continued shopping here because it's the place I've always gone. From my very first visit, I was encouraged to sign up for the loyalty rewards program, so I did. Sunday I placed an online pickup order. The website/app gave me the option to redeem my loyalty points, and it processed them into store credit. I noticed the total looked a little strange but assumed it was just a glitch. My order actually showed to be 1.00. I figured this was wrong. I was planning to use my rewards toward a $45 non-THC product. When I arrived, I was told I couldn't use my loyalty points because I hadn't reached a minimum of 7,500 points. This was the first time I had ever heard about a minimum redemption requirement. At no point when I signed up, earned points, or redeemed them through the app was this requirement disclosed. In fact, the app allowed me to convert my points into credit, making it appear that they were available to use. The employee was not polite about it at all and told me I couldn't use the credit. The frustrating part isn't that there are rules--it's that the loyalty program wasn't transparent about them. If there's a 7,500-point minimum, it should be clearly stated before customers redeem their points or make purchasing decisions based on the rewards they've earned. A loyalty program should reward loyal customers, not leave them feeling misled. After spending nearly $1,000 in just a couple of months and making the drive to shop here consistently, this experience has made me question whether my loyalty was actually valued. So for such great customer service I will look elsewhere for a dispensary. I just wanted my 45 dollars I had earned in points.

A lovely little dispensary (medical and recreational) with high quality products and friendly…read morecustomer service. Some products are better than others, but you just have to do your research. I don't seem to go during peak times, but my online orders are usually ready within 20 minutes. When I don't have an order already, the staff have always been friendly and helpful. They have good discounts for cannabis industry workers (25% off) and veterans (30% off), and other rotating discounts every day. The process is standard, but I'll list for any one who is unfamiliar :) There are 2 lines immediately upon entry - recreational to the left, medical to the right. Medical patients get priority of course, and each person checks in with ID one at a time with the intake person. Just let them know if you have an online order or not, and they'll send you back to a larger separate room, where there are again 2 lines. Show your ID again once you get to the register, and the budtender will retrieve your order or help you pick something out. They take cash, Plaid, and I think another online service that they advertise on their website. It's easy to browse and shop their site, but you can't filter by as many Effects as other dispensaries I've shopped. I sometimes find it easier to talk to a budtender than go through researching all the strains. (Leafly!) I doubt it's a local problem that the list is so limited, but something I hope to see expanded in the future, especially for medicinal effects. The interior is clean and comfortable, but seems to be under perpetual construction,, which I never see actively. It's not a nuisance or anything, but as it's been like this for a while, I hope someday soon the space is occupied and decorated to its full capacity :)

This is now called Trulieve. Look for the signs out front. It is a fairly large building on the…read morecorner. Street parking for free right out front. Limited in the area though. When they were called Harvest, I think they should have done a mashup with Harvest Pizza. It would've been perfect. But then maybe the similarity is why the name changed. I believe Trulieve is a big chain. There's a sign on the front door that says there's a zoning issue, so for a second I wasn't sure the place was open, but it is. Step inside and there is a very pleasant little lobby. Check in at the counter. And then you are allowed into the back where there are displays, and another counter with helpful assistants. I'm an old Deadhead, and I have done a few relevant things. I stopped doing them because of work, and being a parent. And I'm still not sure where I will find time to check out for a bit; apparently I'm on call for the rest of my life. We'll see. They have plenty of things to choose from here. "Flowers," gummies, drinks, cartridges, lotions, and more. Their website is very helpful, the staff are very helpful, prices are actually reasonable for what you get. If I ever get a chance to sample these, I will come back here for more someday.

I would give a zero if I could. They don't say cash only which is a red flag to begin with. I've…read morebeen coming there fir almost 6yrs but will never be back. I entered my card number etc. and then the employee said we only take cash. Next day a fraudulent alert from my bank. BEWARE!!

Everything about this store is great. Other than how they handle the way the store operates. It is…read moreextremely SLOW to do anything in this store. Always constantly waiting on employees, they have no idea how to properly run the flow of traffic. Having 2 waiting lines...place an order and then have to go back to the waiting room...there has to be a better way to operate! makes no sense! Even if you place an order, you're still waiting on someone.. or something....please make this store faster! The store up by grove city is fast and I'm always in and out. I always see tons of employees working but still manage to be slow here!

Horrible place with horrible prices. Their customer service is a joke. I would go elsewhere...read more

Very easy to understand the process, polite staff and clean environment. Good for checking IDs…read moretwice, don't forget yours

Always great ands helpful easy to shop. The people here make the place great very knowledgeable…read moreand helpful.

Even though they say you can return stuff within 30 days clearly not buyer. Beware if you have fat…read morethumbs and place an online order even though they say they take returns they don't