I had no issues with the home or the company until it came time to issue my security deposit. I was…read morecharged an additional 2 weeks of rent when I was not occupying the home. I called to dispute and never received a call back from Gabrielle. I sent a letter within 10 days and proof of my vacancy as the law states to dispute. Gabrielle finally returns my call, but only to curse me out and hang up. I have never been so disrespected in my life! I've paid my rent on time for 2 years and left my home damage free! I've kept my side of the deal micozzie should keep theirs! She is such a disgusting person! I would never use them again! Will settle the rest through court! Don't waste your time with such a company! Gabrielle has horrible reviews all over!

Micozzie represents our homeowners association. We have sent them 3 requests to clarify HOA…read moreproperty boundary issues that relate to landscape responsivities. To date we've been ignored no response. What are we paying for?

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

5 stars all the way! I honestly nothing but great things to say about Hearthfire Holdings / Sergio…read moreand Corinn. They were our first Philly apartment and I'm so thankful we found them, it was a wonderful experience. Our unit was well built and beautifully finished! I loved how Sergio and Corinn were quick to respond when we reached out. In addition to that, they are very understanding when it comes to any issues that arise. We were treated fairly and would recommend them to anyone looking for a place in the Philly area. Marissa and I will miss working with you, thanks for taking care of us for 3 years!

Nothing but great things to say about this company and Sergio and Corinn. Class act all the way…read morethrough. Sergio and Corinn are friendly, knowledgable, professional and the easiest people I have ever dealt with in this capacity. No matter the issue or question I had, they would respond almost immediately, and work with me, even on a Sunday evening. The apartment I rented was finished the day before I moved in, so there was no issues on the cleanliness or state of the apartment. Sergio and Corinn were in touch with me throughout the move-in and I appreciated that immensely. They also kept in touch throughout the year to check in and keep us updated for the weather conditions and such. They truly put together a clean and welcoming apartment and it was clear to me they truly wanted to make those of us who rented from them welcome. I felt bad about leaving the apartment as I knew I would miss having such a good company to work with. If you want top quality service and professionalism, take a look at Hearthfire Holdings. You can't go wrong here.

If I could rate them less than a 1 Star i would. They are the absolute worst management company i…read morehave ever come in contact with. Completely negligible in the handling of any property. Money is not handled properly, complaints, maintenance, owners/renter issues not addressed. Basically thieves. If anyone is looking for a company to manage their property PLEASE do not hire them. You will be 100% sorry. We are currently trying to dig out of their 'management' or lack thereof at a property. I do not have a single nice thing to say about the.

Wise management is the absolute worse property management company around and if you are either…read morewanting to buy or rent a property that is being managed by this company, you will want to steer clear. Firstly, the owner does not care about anyone who lives in any of the properties he manages. You will never be able to speak with him. He also has lawyers who sue his own tenants and property owners all day long. Their sole job is to go to court and sue. Barb Weis who is the Regional Property Manager is proably one of the rudest people you will encounter at this company. She herself can't manage to pay her own bills but takes pleasure in making tenants and owner's lives miserable by creating problems for them. If she doesn't like you, she will create false fines and put them on your account. If you own a condo, you will need to hire an attorney to get this bogus fine off of your account otherwise, the fine will accrue late fees and snowball.. which could result in them putting a lein on your property or worse. She will get your neighbors to jump on the bandwagon and spread rumors about you. If you think these things are insane, you are right but this is what this company does. They are bullies. They will hire friends of friends to do landscaping. One company they love to hire is Lava Landscaping. The owner, Victor is a pompous guy. He does nothing. He will mow the lawn every week whether it needs it or not. He cuts it so short that when it's 90 or above, the grass burns and dies. Victor actually killed the majority of the grass in Rivers Bend and all that was left was mud. He then will mow the mud. I kid you not. When you complain to Wise Management, they will do absolutely nothing. But as a tenant or owner, you have to continue to pay the condo fee. If you have any roofing problems and call Wise management for an issue. They will take forever to get back to you and then they won't bother to call you to tell you someone is coming out. You will run into someone on your property when they eventually come to look at the issue. You won't get an update either. Barb Weis will just come into your property without calling or emailing you first to let you know. I ran into her many times just lurking in my hallway.

I lived here for several years after getting married, and even though we've outgrown the space, we…read morehad a great experience.

Very nice place to live. Management is responsive, and the apartment is nice. Would highly…read morerecommend.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

We have lived in the Packard Motor Car building (a Reinhold property) for over 4 years. We enjoy…read morethe convenience of the location and many of the ammenities the building provides. The property is generally well-maintained and well managed. We do have a FEW gripes - the most significant being the energy-wasting drier that is very, very old and will not be replaced. Other than that, we love our gorgeous apartment (many units have been recently renovated and look great) and enjoy living here. UPDATE: We moved out after 6 years when we bought a house in the 'burbs.

Don't be fooled. The Max Plus aren't just random words added to the name because "Re" would be too…read moreshort. It has a deep hidden meaning. If you take the words Remax Plus and shuffle them in Ancient Greece, it gives you a combination world has never seen.. It also has a meaning in binary. If you take the name "Remax plus" and multiply it with your house number and add 0010, it predicts the name of your first born. The reason I'm padding this review with lies is because there really is not much more to say except that Matin and his team possess the definitive bad assery you should expect from your real estate agent. I closely worked with Matin from my first call till the day we signed closing to our dream house and I found out the man never slept (I had conversation with him past 11 pm) he negotiated like hell and was super patient in an industry that's filled with incompetent agents. Instead of handing me off to his workers, Matin diligently worked with me and guided us through a process that's super stressful. To say I'd refer him to others is an understatement.

Remax Plus was my landlord, with property plus management as the rental manager. It was a great…read moreexperience until we decided not to re-sign, that is when the service and quality fell off a cliff. They did tours with little notice, often in the mornings on weekends with no regard for our schedules. One realtor did a tour of the unit by walking around showing the unit to a guy on FaceTime. She proceeded to open my closet and show this random man on FaceTime my underwear drawer, to "show the storage space". Extremely unprofessional and violationg. After cleaning the entire apartment for two days straight, they still had the nerve to charge a $150 "cleaning fee". I would avoid properties that are managed or owned by the Haghkar group all together. The realtor who showed the place to us (I think his name was Thoma?) was great, so maybe it's just a problem with a few people, either way, avoid them if I was you.

I'm sorry to see Mr. Laren is still in the property mismanagement business. My experience goes…read moreback several years to my college term in Philadelphia, but it is still very fresh in my memory. I rented an apartment from him on Pine Street, and there were multiple issues even before I moved in. He never did any of the work that was written into our signed lease; he had a habit of completely shutting off the heat in the winter (during the middle of the night), while my neighbors and I complained about nearly freezing). Magically, the heat would turn back on around 6 AM. I ended up in court with him, for a fire caused by what the Philadelphia Fire Department attributed to "faulty wiring," where I lost several of my belongings. Mr. Laren was rude, unprofessional, and offensive. We ended up settling in my favor, and I was allowed to get out of the lease three months early. I'm beyond sad that students today are still dealing with the misfortunes I had to endure during college- a time when we should be supported and encouraged to explore our minds in school, rather than fight greedy, ill-intentioned older people who simply want our money in exchange for the lowest possible service and investment in our welfare as tenants.

I signed a commercial lease with Constellar, paid first, last, and security deposit, and was…read morescheduled to take possession June 1. Despite full payment and a fully executed lease, the landlord failed to deliver the space and went silent. Their lawyer later claimed--falsely--that the lease was null and void due to unrelated negotiations with a third party. Then they sent me an email asking if I was enjoying my tenancy, and a request to leave them a review. I am now preparing to pursue legal action for breach of contract and damages. Tenants should proceed with caution.

They asked if they could apply my initial deposit to pay my last month's rent and I agreed, in an…read moreemail. They then applied the payment late and hit me with a late payment fee which they failed to refund due to THEIR ERROR. This company are thieves. Don't rent with or from them

DelVal managed my property (1 unit) for 6 years *Price…read moregouging and nickel and dime-ing *Failed to make for smooth transition from one tenant to the next Example of prices plus: 1. Quote to make my place ready for new rental was $1,215 more than the price quoted by the management company I have since moved to and who has stellar reviews. Some items in the quote were clearly unnecessary, in my view and, apparently, in the view of the management company I've gone with since there was no mention of "ripping up carpet," for example. 2. Over 3 times more to renew my rental license than it would cost me to do by myself (which I have done every year). $70 versus $283 3. $180 to "supply and install" 3 smoke alarms. (By the way, 3 functioning alarms were there on the bannister. I was charged $95 to go to the unit to turn off one that was going off. 4. $200 to remove items left in closets and "haul to dump." Note: one item was a portrait of me when I was a child and the other items were photo albums. No questioning of whether I or the previous tenants wanted these items that clearly were personal. They knew that the previous tenants were my family members. Regardless, I would think that one's first instinct would be to see if family photo albums were left by mistake and to see to whom they belong. 5. $150 to inspect my property after the previous tenants vacated 6. $125 to replace a handle on a sliding door to the indoor balcony 7. No reports emailed to me (as other management companies that I have researched do) and a portal that does not at all make the reports easy to read. Indeed, I had to ask for a report to be run for what I needed to file my taxes. 8. An attitude of my place looking nearly like a dump when the person I am going with said it was a nice place (including a functional fireplace) with not much work to do to make it rent ready--painting was the main thing, which DelVal also said but, again, at a MUCH higher quoted price. Instead of seeing the dirt on the steps that lead to the unit as "normal wear and tear," DelVal's inspection saw it as "damage." These are examples. I very quickly learned to simply take care of matters myself. As I recall, it was going to cost 2 or three digits to replace an air filter, for example. The mark-up for repairs and maintenance is 20%!! Other management companies with reputable reviews and with years of experience charge anywhere from 0 mark-up (they have their own General Contracting Company) to 10%. In doing my personal research, I have found no other company to charge a 20% markup. Lack of Smooth Transition: For example, no arrangements were made with the tenants who were leaving in terms of keeping the gas on (putting it in my name) or changing the electricity into my name. Again, I am taking care of these things, including having to travel 2 hours to wait in person for the gas company to turn on the gas. Bottom Line: A landlord can do MUCH better without DelVal and with another management company.