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    Tenyiah Patterson - State Farm Insurance Agent - State Farm Logo

    Tenyiah Patterson - State Farm Insurance Agent

    (1 review)

    The communication from this office is horrific! to this day 03/20/2025 I'm waiting on a follow up…read morecall Ms. Carla to verify if the State Farm insurance appraiser was in fact a real person or if the voice mail was a scam. Made that call late February. Ms. Tamika has never followed up, well ONCE after I had call the office about five times with the fema/ flood situation. Then to add insult to injury Statefarm is attempting another scam to increase its homeowners insurance policies. I paid out of pocket to get my roof repaired. The damage was from squirrels and raccoons damaging the roof next door. The house had been vacated and abandoned. Again I paid OUT OF POCKET. I did not call and update Statefarm. Apparently, the call was real, someone came out, I was not home, (at work). I received a letter yesterday, dated 03/12/2025, stating "To reduce the risk of additional damage to the roof and/or interior water damage, the roof on the outbuilding must be repaired as evidenced by the detached and missing composition shingles have a roofing contractor complete the work." I called State Farm this morning and asked about this issue. I was told that I should have called and updated State Farm about my roof being new. If someone came out and evaluated my property, shouldn't they know that? What evidence do they have as proof? I believe it's a scam and a way for the insurance company to increase the amount you have to pay on your home owner insurance policy. The least this office could do is have proper communication as they demand if it was my responsibility to report my out-of-pocket paid expense to my insurance company then it should be this office duty and responsibility to at least return a follow up call. Before you ask, did I send an email about this or is there some form of correspondence about not properly being followed up with? Yes I still have the emails. Did I ever get a response to those emails? No. I should be able to receive decent customer service from a business that I'm paying my money to, at the least. I never received it here. Sincerely, as of today I'm back with USAA. Have a good day.

    From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-7618852, IN-930578, WI-7618852

    Allstate Insurance: Brendan Hodges - Allstate Insurance Agent Brendan Hodges

    Allstate Insurance: Brendan Hodges

    (8 reviews)

    I was with Hodges at Allstate for over 15 years, auto since I was 16 (now 35 years old) ,…read morehomeowners since 2017. No claims. Paid on time. Never missed a beat. You'd think that kind of track record would earn a little trust or at the very least a phone call. But instead? I got silence and a 519% increase on my homeowners policy. Let that sink in: my premium jumped from $1,019 to $6,298 per year with zero changes to my property. Meanwhile, my auto insurance nearly doubled, even though I had no new drivers, no claims, no changes. And for some reason, had full coverage to my 2009 Hyundai Santa Fe that has been sitting in the driveway for over 5 years. No heads-up. No review. Just quietly billing me for it. My agent? Completely unreachable. I requested a formal internal review, and Hodges didn't even respond. Corporate sent back some templated responses about "rate revisions" and "industry trends" but never once addressed the clear lack of oversight, transparency, or communication. And here's the kicker: when I shopped around and got quotes from other insurers, I discovered that even Allstate itself is offering me a quote that's nearly 1/3 of what they were charging me before I canceled. Let that sink in. They punished me for being loyal. This isn't just poor service; it's manipulative and exploitative. They count on you not noticing until the damage is done. Avoid Allstate at all costs. There are better companies that will value your business and talk to you like a person. I filed complaints with the Department of Insurance and the BBB. I'll be reaching out to the news next. This isn't just bad service, it's predatory. They count on you not noticing until it's too late. Check your insurance if you're with this guy, because I can guarantee he's pocketing your money at a skyrocketed rate and Allstate is just letting him.

    I still pexperience collateral damage with the Brendan Hodges team. They fail to work with me or my…read moremortgage company to rectify a one day gap in my homeowners insurance! $8! Always self over service with this incompetent group! Beyond imagination!

    Amigo Insurance - autoinsurance - Updated May 2026

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