The people here are incredibly polite. They have offer very good products (checking and savings is…read moreall that I use, but they offer more). They have physical locations unlike some other service connected banks. If you have the option to bank at a Navy Federal I would highly suggest it.

The staff at the Navy Fed Credit Union in Richmond Hill has always been very nice and extremely…read morehelpful. Megan was my MSR and she was extremely helpful and knowledgable! With her help I was approved for a home loan and refinanced my car at a HUGE savings.

Nice beautiful brand new bank that just opened. It's so fancy they even have real gas fire lanterns…read moreat the front. They have drive up service around the back. Leaving is a hazard, there is a lot of construction on that road and no traffic lights so be careful! Standard ATM fees. They are closed on weekends though.. not super comic or people who work all week.

So far excellent service. We are just getting to know them. They have been good for the community.read more

The First Bank was formerly The Heritage Bank and recently acquired. As a long time Heritage Bank…read morecustomer, I'm thankful for the smooth business transition. If you're interested in a new bank for personal checking they offer the following: *accounts monitored for fraudulent activity *fraud center support 24/7 *checking/savings *lost or stolen card services 24 hours a day *bill pay support *debit/credit card services In addition to personal banking they offer business services, mortgage banking and offer a variety of resources.

Terrible customer service. I am from an affiliate cu and they are never able make a simple deposit…read moreto a commercial account. The drive thru boarded over the window so you can't see that them. I won't be back. This was the fourth time I tried to use this location and every single time there is a problem of some kind.

Great place to access your money. It is a "Credit Union Service Center" (you have the ability to…read moretransact business with your credit union). Hours a little limited; 10-5 Mon-Fri

I find PARC to be the most professional and pleasant banking experience. Never a long wait, staff…read moreare always knowledgeable, friendly and efficient. I took my teen grandchild in and started her on her own account, she is treated with the same courtesy and friendly manner, even when she walks in alone to make her deposit. It is always a pleasure doing business with PARC staff!

I love Center Parc Credit Union and let me tell you why . The people who work at the Credit Union…read moreare warm and friendly. The branch on 5698-A is beautiful inside feel like you are at a spa. They have a waterfall at the greeter's desk. A computer for all members to use, comfortable seating, coffee station with lattes , cocoa and teas, and even a place to have lunch. Put the best thing is the community room. You have to see the place it is gorgeous and they are open on Saturdays! Check it out what other financial institution has that? With a minimum deposit of $5 you may open a savings account. And some accounts have little or no fees.

Just wanted all to be aware of credit union representative ( older guy) that assist with opening…read morenew accounts I came in twice to open an account the 1st initial time the gentleman was assisting someone that took much larger than I had anticipated which is understandable In trying to open up account on second try , I handed my license ( which had my postal address which I do understand some business dont accept postal address).therefore I pulled up my Georgia Power bill on my cell phone and was told he could not accept ( it is a fact that Georgia Power does not send out bills ) I asked could I forward to an email address and was told that was not acceptable . I never got the opportunity to hand over my car registration because it was obvious I was sterotyped or either he was having an issue with me personally ( a black woman) or just having an awkward day. I think this guy ( I label him as guy because he showed no character of a man nor any professional ethnics Being relocated to the Savannah area I needed local banking ( not to mention I'm a member of 2 well known credit unions . I've visited this credit union at least 3 occasions and have had excellent service but this visit gave an image. Maybe this GUY need to give this job up because this type of service will run off potential customers Customer service is a must in having good Customer satisfaction Hope this review is shared with this employer.. ( only guy doing the week 3/25/24

I have been a member of this Credit Union for over 5 years as I chose this as a local brick and…read moremortar bank to have along with my primary bank, USAA (polar opposite customer service experiences!!). I use this account as a custodial account for my minor children, nothing else. After finding out that I was being charged 4.95 a month due to my account being changed without my knowledge to a premium checking account requiring a minimum balance of 4K, I called to discuss my options and shock. Not once was I ever emailed regarding these recurring fees. Well, this credit union does not offer good customer service and Christopher was rather proud that the changes were made to make more money for the credit union. This credit union no longer offers free checking unless you have a direct deposit or 4K minimum balance. Quite a huge change from the most basic account I opened so many years ago! I inquired if my sons account would be converting to premium checking as he had just turned 18, Christopher stated no because he has a minor account. I then asked what the requirements were for a minor account, he said you must be 13-17. I asked again if my sons account would convert to another account because he was now 18, Christopher stated no, it is a minor account. As I was getting frustrated at his lack of understanding and customer service skills I jokingly asked if I could identify as a minor and also get this same account with a no fees or minimum balance requirement since they were not using the age limits as an enforceable requirement. I asked to speak to the branch manager since I was not getting anywhere to which he was very happy and excited to transfer me. I was hoping to find some professional courtesy and a bank that actually cares to retain customers, however, I went right to voicemail. I am not holding my breath for a call back as the culture of this bank seems to relish being rude to customers. Credit Unions are supposed to be by the people for the people, not this one! Now after reading all the other reviews I don't think that they will change. Navy Federal here we come!